US Post Office

Never picks up their phone, lost several items. Worst post office EVER. I’d give them zeroes if I could.

This is my post office! They are the hub for my block and let me tell you that I rarely have mail problems. I wish they had a drop box though. They don’t have the lobby open which is understandable since the high homelessness rate and crazy people. But a local drop box would help. They suck at delivering packages too. This just short and straight to the point!

Worst post office and sadly it’s my local one. They have lost several of my packages. The last one I reported to the shipper to get a replacement, then come to find out the post office found it but never called me! The manager is rude and gives attitude.

It is 5:02 pm on a Wednesday and they are closed and locked up for the day. USPS website as well as Unilocal shows they close at 5:30pm. The daily hours are scratched off on the door so I’m gonna guess they are making up their own hours too. When I do go in to buy stamps, attendants are usually rude. Also, their isn’t a mailbox outside the office sooooo I guess I’ll just wait till tomorrow afternoon to send out my bills. Thanks USPS!

Manager is really rude shut the door on my face and two other people earlier today. I’m giving it a one star because that’s the least I can give this business. I knocked on the service door really hard once he did that he came back out mad saying he was helping a customer in the back. He said he didn’t shut the door I told him I have two other people that can say otherwise. This is a business that would want to take care of their customers not treat them as if they don’t matter. Customer service should be their number one priority. This was not the case earlier today. This is the first and last time I ever come to this USPS location they don’t deserve my business. I understand we have personal problems at home but don’t bring them into your work place because it shows. I will be submitting an IG complaint.

No stars because these ladies hate their jobs and the passport lady decides to take her lunch at the only hour available to turn in the passport application. Time to retire them they obviously don’t want to be here

I seriously got the nicest attendant EVER. I didn’t catch her name but she made time to help me pick the perfect envelope for what I was shipping out. We tried 3 different options, how much they weighed, how much they would cost, etc. No one has ever done that with me at a post office (and I go at least once a month to ship things). Usually they will just suggest you ship it out priority without helping you any further.
I can hands down say I walked out of here happy to get a good deal on my shipment.

«Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds…»
While none of those things can stop the postmen from delivering a package, one thing can. The actual post office worker.
Yes, that’s right, this god awful excuse of a Post office can prevent something that neither rain, snow or sleet can. With their incompetents. Factor this in, in the last 2 months 6 packages I sent out with full and proper postage get returned to me two weeks later. Gee, was it just sitting there for a whole week and some change before you decided to return it?
And what was it returned for? Improper postage? Nah. Well, one of them did and it had even more stamps on it than the cost to ship it! So I take it back and they find nothing wrong. a couple of times. The problem is that a flat rate envelope was dropped off with proper postage but wasn’t handed directly to the postal worker. Um, yes. there’s anthrax in my flat rate envelope that looks and feels like a book… So do they do anything or get any ID when they do get my package again? Nope
So tell me, what was the difference in me dropping it off with other stamped packages? A terrible terrible way to deal with mail. And I entrust my bills to these morons?
Lines are so long. Really really long. And why? There’s no damn stamp machine in the lobby. How do you have a post office and NOT have a stamp machine in there for those who just want a stamp for their letter. But no, they don’t have that. So everyone who wants one stamp gets in line with the rest of the folks who have a couple of packages to mail out.
I guess if they compensated by having more workers at the windows. Nope. They have at most two workers at a time. Workers are generally slow as all hell and with the amount of Money orders coming in and out (People sending money to family) the rate at which they turn customers is very very slow.
This post office is a waste of a post office. I’m surprised it hasn’t just fallen on top of itself with how bad it’s run and managed. Lines are always so long and it’s because the lack of workers running windows/​computers and no alternative in getting stamps by way of a machine.