The Magic Maids

Maids did a great job! I had 3 for 2 hours and they worked quickly and we able to get to everything. About an hour in they mentioned they needed more time so I asked for 1 more hour, but I was really happy with their thoroughness. Pricing was good, other places give you only 2 maids for the same price. I had hired them for move out cleaning and the landlord did take any of my deposit so it was definitely worth it. FYI credit card has a 3% fee.

I was very happy with the deep cleaning I received from Myra and her fellow maid. They were thorough, professional and efficient and eradicated a plethora of dust at my place. I wish I had gotten a cleaning done sooner and may get regular cleanings in the future as the house just feels so much better. It was easy to book a rush appointment with Carolina via email. I would recommend the service as I had a good experience.

The Magic Maids are WONDERFUL! My boyfriend and I called on a Wednesday and asked them if they could come the next day in the afternoon. They said they could, which we were really grateful for; the next day was our last day off and the only time we could have the cleaning done. It worked out perfectly! And the lovely ladies that came to clean were so friendly and polite, and so fast! They cleaned the whole place in just under two hours! And it was in desperate need of that thorough scrubbing. Thank you so much, Magic Maids!

I loved Magic Maids! Scheduling with Carolina was easy and accommodating, the women who cleaned were on time and very thorough. I will absolutely use them again and recommend them to everyone!

I was looking for a reliable company for a one time deep cleaning, focused on 3 areas. Not only did Magic Maids come out on the same day I contacted them, they sent two people who did a terrific job in just 2 hours. The staff was friendly, professional, and well spoken. I will definitely look to them again in the future.

The Magic Maids really are MAGIC! I called on Wed because I was working from home to see how their process worked, cost, etc. After I told them my situation (needed to clear a 220sq ft room above a garage and a 660 sq ft house before Saturday), Sofia told me the rates ($ ⁷⁵⁄₂ ppl/​per hour or $ 95/​3ppl/​per hour) and said she could actually have 2 ladies come by that afternoon!
I’d never had anyone come to my house to clean so I was apprehensive, but they immediately put me at ease. When Jessica and her partner came over, they were respectful, kind to my pets, polite and spoke English. They looked at both spaces and worked upstairs first. I had no idea how dirty it was till I saw how clean they made it 2.5hrs later.
Since I still needed the house cleaned, we made an appt for Friday afternoon. The only reason this review is 4 and not 5 stars is that they were supposed to arrive at 2pm and I had to contact Sofia to find out where they were. Eventually we confirmed they would arrive by 3:15p. That was the only downside — since I had to leave work early to be there (and make sure my cats were ok with the vacuuming).
But when they showed up– there were 3 of them– ready to do the work that I could have never done alone. It still took 3hrs, but boy! what a deal. I keep looking around now that they’ve been gone for 2 days and see something new shinning or sparkling. I am SO glad I spent the money and time to work with Magic Maids and plan to reach out to them again in the future.

Wow! My usual house cleaner cancelled last minute, and Jessica and Marisela came out the same day I called! They did an AMAZING job. They were punctual and extremely friendly, and worked their butts off! My place is 900‑1000 sq ft and they focused on every inch of it! It looks better than when I moved in.
If you call the number and no one answers, don’t be discouraged. I left a message and got a call back less than an hour later. I recommend them to EVERYONE.

I used MM last week. I’v be interested to know what people consider «reasonable» when it comes to cost. I have a 1200 sf house… not a lot of knick knacks and the cost to clean the house was $ 300. The house just needed the basics… mopping, dusting, etc. I’ve never paid that much unless it’s a BIG clean. In my opinion, the «by the hour» cost doesn’t work. They did a pretty good job… not sure they mopped the hardwood floors… but way overpriced.

Great work by these ladies. They were able to accommodate me at the last minute and the place is spotless!

I have been a client of Magic Maids Cleaning Service for over a year. They are my weekly cleaning service at my office. And I am a VERY happy client (thus being with them for over a year). In the past, I have gone through with many services. The normal routine is that the service is great the first couple of months and then everything declnes. But not with with Magic Maids.
Carolina is so sweet and accommodating. And the ladies on her team are professional, super nice, efficient and consistent. I have recommended them to many people. They also clean my parents’ home every month. My mom is about as critical as it gets when it comes to housekeeping and she loves Magic Maids.
I highly recommend them!

I’ve been using Magic Maids for more than half a year and I couldn’t be happier with how well they clean. 2 – 4 maids come bi-​weekly and spend between an hour and 2.5 hours depending on the number of them. Everytime they are smiling, courteous, and take the extra step if I ask them to focus on specific task. They really pay attention to details. They don’t just clean around things, but take the effort to clean under objects and place them back the way they were found. I also appreciate that they are flexible with scheduling and that its easy to contact Carolina last minute. Would definitely recommend them!

Carolina and her crew have been cleaning our condo for about two years now. To be frank, we’re very messy and we have pets. Nevertheless, our place is spotless every week (for a day).
Staff is polite and helpful. They’ve been flexible with us when we’ve had to change dates/​times at the last minute, and Carolina is accessible to us– which is greatly appreciated.
I think they do several of the condos in our building. We’ve certainly been telling people about them.

I started using magic maids for the last 6 months. They do a great job every time. Not only do they disinfect and leave the house spotless, it smells great and everything is organized perfectly. I gave very little directions and they took to task. Highly recommend them to clean up organized and revitalize your home!

I have been using Carolina and her team for 5 years now. Carol used to clean my house herself and has grown and trained her staff to be as professional as she is. I leave trust keys and my animals in their care when I’m not home, and they are like members of my family. I love coming home to a clean house with the triangles folded in my toilet paper like a hotel room. They are responsible and reliable and efficient. I would recommend them to anybody!

Carolina and her Magic Maids started cleaning our house 3 years ago when I was recovering from a Cesarean. They do an excellent job every time and I trust them completely. I’m a nurse, so are my parents, and we’re so thankful to have found Carolina and her crew. Thank you!

Magic Maids has been cleaning my house every three weeks for about a year now and I can’t tell you enough how EXTREMELY HAPPY I am with their service. I’ve tried others and none of them even come close to being compared to Magic Maids. I like my house to be cleaned a certain way and have a very hard time trusting others so I’m glad to have given Magic Maids a shot because they are amazing! They were also highly recommended by some of my neighbors. I come home and not only is it freakishly clean (seriously, dust cannot hide from Magic Maids) but it smells fantastic (not bleachy… FRESH)…I LOVE IT!
Bottom line, call Magic Maids because they are reliable, professional, and trustworthy. Just like another reviewer (Emma L.), I too feel totally safe leaving my dog while they clean. Look no further and just call them because they’re the best!
BTW, Carolina is the owner and in charge of managing the schedule. She’s so nice and quick to respond to any last minute changes or requests. You will see, once you use them you will never seek out another cleaning service!

I cannot tell you how happy I am that I found Magic Maids. Really. Amazing.
My husband is EXTREMELY picky about organization and cleaning. Have you seen the show «Flipping Out»? You know how insane Jeff Lewis is? Well, my husband’s not quite that bad, but pretty close.
We’ve used other services and every single time, after they leave, my husband spends the rest of the day re-​organizing everything that they moved around and complaining about spots that they missed. It drives me (and him) nuts.
And along came Magic Maids. The house gets CLEAN, they put everything in its proper place, and are always willing to correct anything if we need them to (we haven’t needed them to… they’re very thorough!). We’ve been using them regularly for a few months now and we couldn’t be happier with them!

Originally I loved this company.
I had them come the first time, it was Martha and some man. They did great, but my place was small and Martha did a much better job, so I felt it was only best if SHE came by herself the next time because her detail was more spot on than the other man.
I told Carolina (the owner) and she said ok. She then sent Martha by herself the next time. Great.
The 3^rd time, she sent 2 Martha’s. (My original Martha, and Carolina’s mother in law, Martha.)
Ok, whatever. Even tho I clearly explained that I only wanted the ONE Martha, for my small apartment.
Tried to give her another chance, and called for a 4^th time. She sent Martha and another man. AGAIN. After telling her I simply didn’t need that many people in my apartment, nor did I want that many people, due to having a small child running around.
I felt that Carolina simply wanted to get the job done quicker, and pay her employees less, so she could be «in and out» and on to the next.
The 3^rd time she sent girls over, Carolina came herself as well. During this time, she asked for payment before the service even started, then left. For what reason? I have no idea, but I’m assuming it was to go cash my check to go shopping etc. which I felt was unprofessional in every way possible.
She did follow up to see if I wanted another service, however I decided to hire Martha privately (after she offered), because she wouldn’t go against what I said, and would come by herself, rather than with a crew that was unnecessary.
Carolina didn’t like this, and fired Martha. It’s a shame. I don’t suggest this company simply due to lack of professionalism.

Starting to think the reviews here are less than authentic.
I requested a «deep cleaning» after some remodeling we had done. But to our surprise, our contractor and his crew did a decent cleaning of their own the day before our appointment with Magic Maids.
So, I figure this should be an easy job for Magic Maids.
Uh, yeah.
In my email to the owner (who did come by to see the house for an estimate) I asked for good detailed cleaning, removing dust from every nook and cranny and «windows included.» The estimate came to $ 225 for a 1100 sq. ft home and 2 workers from 9 am to 1 pm.
Well… the two that showed were nice, but missed the 3 very dusty on top ceiling fans, tops of windows, and, you guessed it, didn’t touch the windows.
The cleaning job was good for a standard job, but not a deep clean.
We’re bummed that we put windows in the email for estimate and didn’t get them. When I asked the owner why they were overlooked the response was, «Fans they should do it windows no sorry»
…and that was it.
Anyone have a different cleaning service to recommend for the NELA area?

I had been thinking about getting some help with cleaning here and there for awhile, but wasn’t sure about finding a person or service I trusted. I decided to give Magic Maids a call, based on the reviews here. I’m so glad I did! Carolina does all of the scheduling for the business, and who you will talk to when you call. She manages her aunt and uncle, who come to do the actual cleaning. They were wonderful. They did an incredible job, and they were super friendly (they speak Spanish and were very gracious with my terrible/​rusty skills).
I am a clean/​neat freak who has a hard time trusting that others will get the house as clean as I would. They definitely did! Our place was so clean and smelled amazing when they were done. They got all kinds of little nooks and crannies that I don’t always catch (they cleaned the inside of the dishwasher – stuff like that). I am looking forward to having them back on a regular basis.