Stoneside Blinds & Shades

Jade, the Stoneside representative. came to our office on two occasions to help us out with our blinds or lack of them. Jade was courteous and professional and gave us a great deal. We can’t recommend Jade and Stoneside Blinds & Shades enough.
Thanks
J

TOP NOTCH SERVICE!
Very professional beginning with Jada — she really knows her stuff She’s fun warm & not pushy at all Listens well Sold me the right product Which I LOVE Good price point Jason & his team were equally excellent & professional with their installation Very polite clean & fast
They do what they say they will when they will
That should be normal but unfortunately it is not!
I highly recommend them Don’t even think twice about hiring Stoenside

I would absolutely recommend to anyone who needs shades or blinds to go to Jada (the designer) and Mr. Ed (the installer) at Stoneside Blinds & Shades. My parents needed window treatment for a room in their house and I volunteered to help even though I imagined it to be a long and painful ordeal. I am so glad I found Jada and Mr. Ed. They actually made the process of getting window treatment easy, pleasant, and fun. They both were professional, personable, and accommodating. The house is a 1920s house with lots of quirks and Jada and Mr. Ed were there every step of the way to figure out issues that would come up. The final product looked great, the cost was very reasonable, and they accomplished what most consider next to impossible– they made my mother happy ;)

This is a fantastic company. They are wonderful at communicating when setting appointments, measuring and install. Their employees were are very personable and enjoyable to work with. They took time to show me different options for my venue space and were able to fit my deadline for install.
The solar screens look so good, we are now installing them in different areas of our club.
I will use this company again no doubt!

Our company absolutely loves Stoneside Blinds. We’ve hired Jada and Mr. Ed 3 times to do our blinds over the last year. The price is the most competitive in the Los Angeles area, and the service is even better. They work quickly and are always kind and professional. Jada is so sweet and always makes time for us if we have a new blinds need. We have 9 windows that need roller shades, and they look really nice, which is important for our business.
I cannot recommend Jada and Ed enough.

How do I begin to WOW StoneSide Blinds! We needed blinds for our new restaurant, Herringbone in Santa Monica and this was not an easy task based on the window size. So the challenge to find the right company to install blinds, was not an easy one. I found Stoneside by a simple google search. This company is a hidden gem. I interviewed with 6 companies for quotes. Remember it is not all about the quote, but about the customer service. They won me over with the caring rep that wanted to work with us on all levels. She also worked around our schedule. Also, very responsive in calls, texts and emails which is huge.
From my initial call, to meeting with their amazing rep, Jada through the client services team, leading up to the installer, Mr. Ed. Such a pleasurable experience, and words do not do justice to the professionalism and quality of work from this company.
When I called to get updates on the install, they where responsive and did not dismiss the calls. We needed to hire an electrician to do work and their installer, Mr. Ed made it a point to stay in communication with them to assure they worked together to coincide the project responsibilities.
Also being blinds for a restaurant, our needs and requirements of design and installation planning are very demanding. They exceeded our expectations on every level.
I suggest anyone needing blinds for their home, office or business, CALL THEM NOW! We also upgraded to motorized blinds, this was a huge help and that was the final touch that was the icing on the cake. Also their pricing on motorized blinds are better then anyone else in town, with the same quality, if not better then others.
Have a great day!

I am an interior designer in Los Angeles and I found Stoneside by searching the web. I am very happy I found them. Jada from Stoneside came to my clients house and she was fabulous. She knows her product and made our decision easy. They were installed in a timely manner and my clients and I were very happy with Stoneside, Jada and the installer ED are the best. I am definitely going to use Stoneside for my future projects.

I am the Facilities Manager for a large travel corporation with many properties. I contacted Stone Side to provide us with a proposal for some vertical blinds at one of our facilities. This was for one of our corporate officer’s office and it had to be done right, on time and on budget.
I had the pleasure to be introduced to Jada Quinn as my design consultant, she was on time and loaded full of ideas, solutions and samples to fit our needs. She processed and returned the proposal the same business day and with a competitive bid that could not be challenged by anyone else. She always made herself available any time of the day or week for questions or status and went beyond the extra mile to make sure the project was a complete success.
Her measuring consultant and installer were both very professional and prompt. It made managing this experience effortless.
If you are looking for window covering solutions for your business or home, it be in your best interest to call up Stoneside and request the Talents of Jada Quinn and her team.

Stoneside are incredible! In a city where reliability can sometimes be hard to find, Jada and Ed at Stoneside blinds have exceeded every expectation I have had.
I first came across Stoneside for my business, Jada came out promptly and ran me through the entire process and had multiple samples to show me. I decided to go ahead and take her advice, then Ed came out to measure and install. The entire process was very simple and very efficient. I was so impressed with the service that I used Stoneside for my house as well, with a new born baby, Jada was really thoughtful and they expedited the blinds through so we could have the nursery and other rooms protected and covered.
I would 100% recommend Jada, Ed and the Stoneside team, my experiences have been very pleasant.

I was looking up places for solar shades and was having a tough time choosing a place. When I called Stoneside Shades I was amazed that they brought the showroom to your house. Our rep was very patient and thorough when showing samples. We also wanted our shades up in time for guest that we were receiving. Our shades were installed in less than 2 weeks. We are very pleased with the results and highly recommend this place!

Their design consultant Jada Quinn was incredibly knowledgable, professional, fast, and on the ball. She got me my quote very quickly and gave me an amazing deal! I asked for the fabrics I was deciding between to be sent to me and they arrived very quickly. I was sent emails every couple days to see how my decision process was going and if I had any questions. I never would’ve gotten answers to those questions I had if she not taken the initiative to ask.
Super awesome!

I was tasked with the job of finding window treatments at work. We are a small company, but we work out of a large industrial shop, with a moderate sized office area. I contacted several companies before I finally landed at Stoneside’s website. I used the chat feature to set up an appt. with a design consultant. That’s when I was paired up with one Ms. Jenny Kerr. Jenny took the time to explain how the entire process would play out, she helped me pick material and finishes that are appropriate for a commercial setting. In all we had 8 roll up shades (2 of which are powered) and my boss was very pleased with each and every one of them. Which is rare for him to be excited and happy about anything that cost him money. Mr. Ed was assigned to do the install. He kept me informed of every step of the install, including when the manufacturer shipped, when he received them and when he would be installing them. He kept the mess to a very minimum even though he had to install into concrete walls. The process was super easy from start to finish, but the shining star through all of it was Jenny, her level of professionalism, keen eye for design and friendly personality is what won us over. Thank You Stoneside and Thank You Jenny and Ed!

Jenny Kerr and Mr. Ed were a great team. Jenny provided quick and thorough customer service through the order and Mr. Ed installed blinds without a hitch. The blinds look great, work well and came in perfect! I highly recommend Jenny Kerr and her team at Stoneside!

We had a great experience with our solar shades from Stoneside! Jenny helped us pick out the perfect ones for a midcentury home and Ed did an incredible job installing them for us. They turned out better than we imagined and the process was very simple. We would recommend this company to anyone looking for solar shades.

Jenny Kerr. That is who you absolutely must request when you call Stoneside Blinds & Shades when they discuss who your design consultant will be. Jenny was, from beginning to end, absolutely incredible.
Here’s our backstory…
After getting taken advantage of by 3-​Day-​Blinds, and waiting over 2 months for our custom shades to come in, and then, only to find that the measurements were off, the material was not what we ordered and when we tried to email/​call our design consultant about it, she never answered or responded, we decided to just scrap that order entirely and try a new custom shades place. Somewhere local to L.A., that seemed to know what they were doing.
That’s when we called Stoneside. Right away, the friendly operator in Pasadena arranged for a consult time with the lovely and talented Jenny Kerr. Three days later, Jenny arrived to our house right on time, and was 1000% more professional and competent as a design consultant than our previous consultant was from 3-​Day-​Blinds. We could not believe it. She not only gave us advice as to what would suit our home best, but she also discouraged us from some shades and blinds that she felt wouldn’t work for what we were looking for. Basically, she listened to what we needed and consulted accordingly.
This is EXACTLY what a design consultant is supposed to do (and what 3-​Day-​Blinds and their consultant failed to do for us). After our consult with Jenny, we ordered blinds right there on the spot and made mention that we had a housewarming party in 16 days. Although Jenny informed us they probably wouldn’t be done until after the party (which was understandable, as that isn’t a lot of time for custom shades) she said she would try her best to expedite the order, and get the installer Ed (also, a lovely man who was professional and precise) in to take further measurements. We never would have expected to have the shades installed by the time our party rolled around, but…
…Sure enough, to our surprise, the shades came in just a few days before our party and Ed setup a time to come in and install them just 15 days after the our consult with Jenny.
Two weeks for custom blinds/​shades for a home? That is what I call IMPECCABLE CUSTOMER SERVICE. And the best part is, the shades look fantastic and we couldn’t be happier with them. They fit our home perfectly.
At the end of the day though, everything does rise and fall with the design consultant you choose, and the company that represents them. The thing that impressed me the most about Jenny (apart from her professionalism, good taste and overall good mood and candor) was how she listened to our needs and what we had been through before. I remember her saying, «I’m so sorry you’ve been burned by this other custom shades company, and I know you must feel a little cautious going forward… but don’t worry… we will take care of you. I will be here whenever you need. You can text or call me if you have any problems. And no matter what happens, I’m going to make sure what’s happened to you in the past with the other blinds company, does not happen again to you. You have my word, okay?»
That, Unilocalers, is what you call exceptional customer service. Not just someone who smiles and takes your measurement and form of payment, but someone who actually listens and understands (with empathy and grace) and delivers a quality product that you’re proud to have hanging in your home.
All across the board, we are beyond satisfied with Stoneside Blinds & Shades. And we will be telling anyone we know who needs custom blinds/​shades to use them and only them. And most likely, we will be calling on them again in the near future to possibly do some more window coverings in our home (and of course, we’ll be requesting Jenny to be our design consult again).
So THANK YOU Jenny & everyone else at Stoneside! We couldn’t be happier with our custom shades. And everyone at our housewarming party absolutely loved them, just as much as we do. :)

I used Stoneside to provide estimate on a complicated job in a high rise condo penthouse on Wilshire Corridor in LA. Starting with Jenny Kerr the sales executive to Ed Gilbert the engineer to Kathy, at the home office in Denver, this is one of the most professional and customer service oriented companies i have had the pleasure in working with. I highly recommend them.