Serrano’s Tire & Auto Repair

Believe me this place is the worst place EVER you can take your car to be repaired!
I Took my car so they can repair a head light switch, a job that was supposed to be done in 2 hours.
I kept going to the shop for 7 days and they could never start my car engine again.
Not only they mechanic was being rude but he actually kicked me out of the shop, stating I could no be in the work area!
All I wanted was answers and when my car was going to be ready which I needed urgently to get to work,
I asked to speak to the owner and they refused to give me his number or have him contact me.
So I decided to tow out my car out of there, thank God Javier at JAVIERS AUTO REPAIR at 7300 S Main st fixed my car the very next day!
So the diagnostic was that THEY BURNED MY CAR COMPUTER!
I HAD TO PAY 600 DLRS, and Serranos Tire & Auto Repair did not wanted to be responsible for the damage the caused to my car, so I decided to submit a complaint to the STATE BAR and try to negotiate with a mediator and he was refusing to take responsabilities stating the ccomputers car could no be burned by changing a light switch, so then why did my car came in the shop running and came out dead in a tow truck??? :/​
Doesn’t make sence!
Then I proceeded to file a lawsuit against SERRANOS TIRE AND AUTO REPAIR!
And guess what?
I won the case judge agreed they are responsible!
NEVER EVER TRUST YOUR CAR TO THESE PEOPLE BCUZ THEY WILL NOT TAKE REPONSIBILITY IF SOMETHING HAPPENS TO IT
I Have posted pictures of documents that back up my review

Came in here early last week, I had a nail in my tire and the folks here were very rude. They gave me a huge list of things my car needed, they sold me a used tire for the price of a new one. I’m very satisfied, they think that because I’m a female I don’t k ow what’s going on and what I need. I paid got the tire and drove off. I didn’t want to risk an accident over not getting a tire. Not coming back, I’ll call AAA next time.

Worst place ever to take your vehicle, i took my car for tune up, week later my engine seized, Gorge told me i needed a complete motor, it took them roughly about a month, now 3 days later they tell me i need both front wheel bearing and now my car is leaking transmission fluid, please do not bring your car here your going to be greatly unsatisfied with the service!

Worst place I ever took a vehicle.
Reported to better business bureau multiple times, has worst reputation in the area.

WORST place ever! These «mechanics» have no clue what they’re doing. After bringing my car here, it completely broke down on me. Do not come here!!!

I have shopped around for a decent mechanic and I like to say I have found one that is extremely beyond decent. George was beyond informative on what was needed to be done on my vehicle and why. He was extremely friendly and provided outstanding customer service!!! I will definitely return as well as recommend anyone looking for a great mechanic!

I took my wife’s car there to buy to used tires I paid 75 dollars .one week later one of the tires was flat and came the rim. we had to buy another tire apparently the person who put on the tires put the tires on to tight when we called road side service the man could not change the flat the last person to put the tires was same person who worked at serranos now the screws are stripped now they want to charge us additional 75 dollars to fix the stripped screws which were damaged at serranos I will never take my cars there they are a bunch of ripe offs they only take cash do not take your there u will be sorry

WILL BE SUING SERRANO’S AUTO REPAIR!
Not only is this a review but also an inquiry to all those that have came in for Mechanical work!
The tire part of this business is fine and dandy. However, if you are planning to get anything other than tires repaired, STAY AWAY. I went in for transmission work that they suggested they were replacing on my VLKS JETTA. I had taken my car to 4 different locations so they could tell me whats wrong before dropping it off at serrano’s. Case and point they do not know S**T about cars. Mind you the owner would not let me test drive the vehicle until i paid him the balance!!! should have seen something wrong with that. Anywho, as he hands me the receipt he tells me that the miles odometer does not work?! i told him it was working when i dropped it off and told me to take it in the next day and they“ll fix it. I get in my car go around the block and i notice my gas meter is broken. go back and tell him and hes like we didnt do anything. Mind you i dropped it off at the york location and the owner (chuy/​Jesus) DROVE IT TO THE AVE 50 LOCATION, if it wasnt working at drop off he would have noticed that and notify ME of it right? so he decided that he wouldnt fix it and did not return my money.
So The Civil Suit is now in the works and i am asking anybody who has a bad MECHANICAL experience with him to contact me!

Worst tire experience ever! The size of my car tire is hard to find and my usual place did not have them so I came here. I asked the guy 3 times if the tire he had was the exact right size, he assured me it was. When I saw him putting the tire on I noticed it was NOT the right size. It turns out he didn’t have the right size at all, he just wanted to slap any tire on my car to make a quick 35 bucks. This was not a mistake, it was intentional. He then proceeded to argue with me that the numbers to signify size didn’t mean anything and his 20 years of experience taught him that even if the numbers are different, the size is the same!!! No way, not to mention putting the wrong size will make other tires wear more and can damage your car. Never ever ever come here for any service. The entire ordeal took almost an hour, and trust me, they took their sweet time once I asked for my original tire to be put back on.

I came here with a leaking air valve and left happy for $ 15. It was in and out, hassle free, and didn’t take more than 20 minutes. Just don’t try calling for a quote or information. Whoever answers the phone there is not very clear and understandable over the phone. Other than that, if you have tire problems these guys will get you going again.

I ran over a huge nail, was able to come here on Monday, Memorial Day and get it patched for $ 15 and about 40 minutes. Good deal, quick and easy… only draw back was the cash only thing. I had to go to a nearby dounut shop to pull out money… but I recommend them and will use them again when necessary. Thank you !!

It was time to get some new tires and my old hook-​ups were no longer my hook-​ups, because they wanted an arm and a leg for their product. I had previously stopped into Serrano’s Tire shop when I had gone to The York, and was given a quote for 4 tires. It was a good price and much lower than my old spot. This was 2 months ago or so.
When I finally came back, Martin the manager, made me an even better offer than what I was originally given. It was a no brainer and I accepted the deal. I got 4 tires, rotation and alignment, and an oil change for one lump sum. I’d rather not say how much I paid for it, because the deal that I received may not be what you might get. I should also mention that if you choose alignment, it costs extra and it’s done offsite. That doesn’t take too long. Oh, and there’s a Mexican restaurant next door, I believe it’s called Mariscos Sinaloa. It’s owned by the same person that owns the shop. You may also recognize the tire shop, because it’s where one of the bombass tacos trucks used to park itself and sell tacos. It’s right on the corner of York and Holden.
Also, depending on the work you’re having done, you can bring in the parts and they will only charge you for the labor. I saw an SUV get towed in and the owner brought in the brakes and heard him get quoted $ 65 for the installation.
Looks like I have found my new tire/​oil change/​misc shop!

So, running late for work I pull away from the curb to discover that I have a flat… I called around and was recommended Serrano’s. I was in and out of there in less than 30 minutes and it only cost $ 10. They even checked the pressure of my other tires and topped them off. Helpful, quick, cheap. I think this was the most pleasant flat tire experience I have ever had!
As a heads up they are cash only. Thanks Serrano’s!

I would normally go with the same shop I usually go and I realized that the other place was ripping me off. Then I went at Serrano’s Tires and Auto Repair and they helped me a lot. I complete tune up to my Toyota Camry and they gave me a killer deal, plus they offered me another good deal for brakes. Its been a month now and my car feels really good. Honest and professional people for low price.

I went to this place to repair a flat. I would normally have gone to a major store like Sears, but I am glad I tried the local establishment. Friendly and honest people and service.

Argh! Mom’s new Subara Outback caught a nail on the 5 Fwy. As I exited the freeway onto Los Feliz, the air pressure warning light came on in the car. I drove slowly to the closest Gas Station (a couple of blocks), so that I could change the tire safely. After, replacing the flat tire with the spare, I used Unilocal to find a Tire Repair shop in the Highland Park area. I found Serrano’s.
The gents working at Seraano’s were very helpful and honest. I thought it would be a simple repair of the practically new Continental tire, but Carlos pointed out that there was some sidewall damage. He also said, it could result in a big blowout.
It’s always safety first, when it comes to your mom’s car, so they hooked me up with the same size Bridgestone tire for $ 60.
The car is running fine, with the exception of the Tire Pressure warning light (which is still on).
Overall the service at Serrano’s was good. I paid them in cash, so the only complaint I’d have is that they’d remember to give me a receipt. Now, we have to go back and pick one up.

Never Never Never go to this place. I took my car there for some transmission work and they blew my computer when fixing it. I have been waiting for over a month for them to replace the part and they keep giving me the run around. I even found the part they needed and gave them the address of where is it and they still are claming they cant find it. Do Not under any circumstances go to this place. I don’t expect them to be in buisness much longer.

Quick, easy and CHEAP!
I came here to change my tires, there was one tire that was coming off a spare wheel I had laying at home and wouldve saved me some dough just throwing this tire on than getting a new one as long as it was still good. Unfortunately, the rim on that spare wheel was busted so the tire had to come off and the rim salvaged. After the tire was taken off the rim and put on the incumbent rim, the mechanic filled it up with air than onto the water bath where it was discovered to have a hole on it. The guy suggested patching it up and being a person who hardly carries cash around I had to ask him how much? He said it was only $ 5bucks! Less than 30mins I got all my tires fixed and inspected to be safe to ride on then off I went.