Remembrance Designs

Received birthday flowers this week, wired from East coast. The flowers looked tired the day they were delivered. Lilies dropped petals starting on day one, roses were brown and never opened, water in the vase was dirty.

I just got the most amazing Christmas floral arrangement with a little light-​up cabin on it and through the window, you can see Santa and Mrs. Claus. I love it!!! They delivered it around 9pm which tells you that they must be understaffed and maybe that’s what all the poor reviews are about. I would totally use their service just because they do amazingly creative work, and the flowers are flawless. The arrangement is in perfect visual balance; someone really loves what they do at Remembrance Designs. :)

The worst experience ever experienced ordering anything online. The reason I chose this place was because it was the nearest floral shop to where I was shipping the flowers too, so I figured they would get there sooner. It’s been three weeks, and mind you I payed for overnight shipping, and I have not seen one flower and one cent of my refund. I called their store many times and all I get is the run around. Worst experience ever experienced. Do not waste your time nor money ordering from this place.

Remembrance Designs rocks!!! For the past four years, I received the most gorgeous arrangements ever for my birthday, Valentine’s day, and just because. Now, my co-​workers significant others are mad because they haven’t been able to duplicate:). Her work continuously amazes me. Thank you!

This place is awful.
Had flowers supposed to be delivered on Valentine’s Day. My fiancé received an email at 8pm on Valentine’s saying the flowers were delivered at 730pm. Nobody was at my office at that time, so who did they deliver to? Even said someone signed for them and everything. FALSE.
Fiancé called the next day, they assured him that they had been delivered. But then told him that they would make sure I got them that day (the day AFTER Valentine’s).
When they arrived, the card had the delivery date of 2/​14, and the flowers had obviously been left out overnight as they had wilted, and a few of the flowers had broken off the stem and were just dangling.
Unbelievable. Do not ever order flowers from here.

Shame on FTD for partnering with this vedor! What a disappointment…
I was supposed to receive flowers (apparently from an online order with FTD) and they didn’t even get delivered! The driver called me just before 5pm and 1) told me he was sorry for ruining the surprise, but asked if I would still be around, 2) that he was «almost there.» By the way, in DTLA rush hour «almost there» means you are either late-​late or your just aren’t going to make it. He kept calling back and said there was no where to park, and wanted me to pay for his parking? Then he wanted me to meet him outside… then asked if he could just leave the flowers outside of my office building? SMH. I waited as long as I could, but I take the train home and had to go.
If you need to send bouquets downtown, make sure your know which vendor gets the assignment… or just call and order directly!

I never write a review for anything since my main usage for Unilocal is to find restaurants but this HORRIBLE place has compelled me too.
I received Valentine’s Day flowers from this place and I must say it was a complete fail, the flowers were wilted, bruised and nowhere near blooming. I called the store to complain and they said they’ll send out another bouquet tomorrow. Tomorrow rolls around and still nothing, so I called and was greeted by a non-​interested employee saying she wasn’t sure if this went out on the truck but she’ll just make another order and I’ll get it tomorrow so you’ll get to enjoy flowers for a longer period of time and acts as though I’m the luckiest girl ever. I tell her how can I enjoy wilted flowers that aren’t bloomed? So she educates me saying that fresh cut flowers don’t bloom and that flowers don’t last forever. So tell me, why would you make a bouquet of flowers of rose buds with the knowledge that fresh cut flowers don’t bloom? And fresh cut flowers don’t bloom? Who told her that? I’ve come to the conclusion that this lady is on crack and should be more focused on getting her next hit instead of creating flower bouquets.
Please note that the flowers were ordered through FTD and it was the luck of the flower gods that we got assigned to this florist. I think FTD needs to reassess their franchise stores and this flower shop needs to do America a favor and just close your doors.