59 cents charge to use my debit card… after I waited in line 30 minutes…(exaggerating but it was at least 15)
Christopher D.
Tu valoración: 1 Los Angeles, CA
Horrible Place. I Never Complain or Take The Time Out To Make A Complaint But I Just Can’t Let This Place Continue To Be This Way. I Need Management and/or Corporate To Know What’s Going On And Fix This. I Always Tell Myself I’m Never Going To Come To This Location Again But I Always Do Later On Down The Line Thinking The Experience Will Finally Be Better But It Never Is. It Does Not Make Sense That Every Visit Is A Bad One. I’ll Just Explain Today’s Experience. 12÷30÷15 around 9:30pm I wanted some Popeyes and I didn’t want to drive the few extra miles for the one on fig and adams. I wanted to try the new spicy packed wings for $ 3.99. I ordered two boxes only(no drink, no combo). When I get to the intercom, they don’t greet me, they just ask what i want. I told them I want 2 boxes of the spice packed wings for $ 3.99 each, that’s it. There was a long pause. i didn’t know if I should just pull up to the window or what. They finally just said pull up so I’m thinking they will just tell me the price when i get to the window. Instead the guy at the window pull the tray out towards me to pay. I asked him how much it is. He gave me the price and I gave him my card. I should’ve known something was off cuz the price was a little bit cheaper than expected. They put one box, and a drink on the tray. I knew it was wrong so I told them this is not what I ordered. The guy at the window turned to the guy with the ear/mouth piece and told him he got the order wrong. So the guy from the intercom came to the window and tried to tell me I ordered the chicken barrels. I told him no, I ordered 2 boxes of the spice packed wings for $ 3.99 each only. He then said I didn’t place an order, I just drove up to the window. I then told him if that was true, why did you initially charge me for an incorrect order rather than trying to just confirm the order I placed? He took the incorrect order back but while walking away he muttered, You just drove up and didn’t place an order. they fixed my order and got me the 2 boxes of the spice packed wings for $ 3.99 each. As I was driving off I noticed«NOSAUCE» again and also they didn’t give me a receipt. looks like they didn’t adjust the price, they just exchanged the products. I went only to give a feedback in hopes that management will call me about my experience. Service needs a huge improvement there. Please don’t support this place if you want good service and sauce for your food.
M T.
Tu valoración: 1 Long Beach, CA
I should have listened to the reviews on Unilocal and Google. By far the worst service I have ever seen. They clearly advertise a special and when you ask for it they say«oh that should have been taken down weeks ago». I can’t believe they do not need a tutor on how to read smh
Tiff L.
Tu valoración: 1 Los Angeles, CA
These MFs are the WORST. I’m in the drive through right now and the service is terrible! I’ve been here twice and the first time it was a girl this time it was a guy taking the order. Both were equally TRASH. How do you not say anything to someone in the drive thru?! Why do I have to say«helllllllooooo?!» And then you reply back, «yea.» Like wtf. why are u even at work?! They can just shut this Popeyes down and take the jobs from the ingrates that work here, because they clearly don’t want them. Do yourself a favor and drive the extra mile to the one on Fig and Adams for better service ANDTHEYWERETINTED a few weeks ago! But whatever. I’d prefer a bug in my food over having to come here and deal with these losers with no work ethic.
Dominique m.
Tu valoración: 2 Los Angeles, CA
This place SUCKS but there improving im disappointed in this menu. change but I guess Ill adjust… My last visit I got the tenders they were FRESH and bomb I was def not complaining and they didn’t take long they finally got better employees
Dr G.
Tu valoración: 1 Los Angeles, CA
At 1:30am on Sunday morning, they illegally refused to honor their advertised Sunday special despite having the ad plainly posted in the store. Pathetic.
R H.
Tu valoración: 2 Los Angeles, CA
When the chicken is fresh it’s good. But overall this location really needs some help all around.
M C.
Tu valoración: 1 Los Angeles, CA
Slowest place on earth. And how does a chicken place run out of chicken is beyond me lol like wow. But the workers are ghetto the place is ghetto and so slow you might run out of gas sitting in the Damn drive thur smh
Mei A.
Tu valoración: 1 Los Angeles, CA
This Popeye’s has some of the most rude and arrogant servers in Los Angeles hands down. After waiting 10 mins for the young server to stop taking selfies they will finally take your order which they will do reluctantly because you are bothering them talking to their coworkers. If you have coupons, inquire about specials or just simply want to customize your meal get ready for the most nasty attitude you have ever experience. They really hate to have to tally price beyond being able to push one button and are more than happy to let you know that is too much work. After what seems like a 20 mins wait you will receive your food through a 6 inch thick plastic slot where you will asked to place your money whilst your server walks off to do heavens knows what. Once your receive your food DONOT, I repeat do not leave until you check both your change and every single] item you ordered. They are infamous of either messing up your order or leaving items out.(Sorry Lil Jay you can’t eat my biscuit for free). I don’t know why I even bother with this place because it’s been like this for years and it doens’t seem like management cares at all. My advice stay away and go to the one on Adams.
Ominy Karess J.
Tu valoración: 1 Los Angeles, CA
T-R-A-S-H. One star is very generous. If you go thru the drive-thru, no matter what you order, they give you whatever the hell they want. Check your bag before you leave or better yet, just forget the whole damn thing and cook at home.
Tia C.
Tu valoración: 2 Venice, CA
Been to this locations drive thru a couple times, never had any major complaints. However this Popeyes charges more money then any other Popeyes in the area. I paid 6.99 for a three Strip combo I’ve seen advertised 3.99 at other locations. I would’ve ordered more but I didn’t want it to get too pricey. Could be a franchise thing. Other wise it’s an okay establishment food is hot fries are fresh, wish they were open 24⁄7& the employees can be a little more friendly too. I’m not saying give me the royal treatment but don’t just take my money put my food out then walk away. If your $ is low drive the couple extra miles to the cheaper location. Otherwise this one will do.
Daniel A.
Tu valoración: 1 South Lake Tahoe, CA
Zero stars. Bad experience. My girlfriend and I stayed a few blocks away at a hotel and needed to eat. We thought about getting delivery, but I wanted to explore. Bad idea. Restaurant was very dirty. We had to wipe down our own table. Restrooms were out of order. We ordered our food and were met with attitude. They were out of my first choice of side dish. Incompetent employees. Three people in the whole place as customers, and the employee staff seemed lost. Just because the location was ghetto, doesn’t mean the staff needs to be. Get a new manager. Get new employees. Get a new owner who cares about good and beverage service. You suck. Bad. Please for the love of god, do not bring your kids here.
Camille C.
Tu valoración: 1 West Adams, Los Angeles, CA
Attitude over the intercom… food took forever… Popcorn shrimp was rock hard & microwaved. Macaroni tastes like vomit. soda had a giant ice block in it so I basically I had ice with some soda… just…stay…away
Carla G.
Tu valoración: 2 Los Angeles, CA
I’ll be honest, I had never had Popeyes before last week but I finally tried the place and I gotta say, not too shabby! I was starving and waiting for payday to come on Friday so needless to say, money was a little tight. I knew fast food would be my next meal but I wasn’t sure what place. Then I saw Popeyes and figured, «Well, this is as good a time as any to try it.» I knew I was getting chicken, of course, but the sides were the real question. Hmm, mashed potatoes and gravy seem to go hand in hand with with fried chicken so why not?! A couple of buttered biscuits, too? Heck yes! I was one of only three parties in the restaurant and one of them already had their food. I wouldn’t rate a fast food restaurant anyways unless they were insanely good and the fact that it took so long to get my food demoted them from 3 to 2 stars. Other than that, pretty tasty fried chicken, good mashed potatoes and great biscuits!
Beverly D.
Tu valoración: 2 Los Angeles, CA
First off incompetent workers. Always runs out of sweet tea. Didn’t give any condiments, there was a special that they didn’t offer to bring up and I brought it up at the window and they said it was too late. They are very SLOW. This is the nearest Popeyes to me and I’m NEVER coming back. I’ve been here over 5 times. It always disappoints me.
April W.
Tu valoración: 1 Los Angeles, CA
Slow as hell. Food was cold. I asked for fresh food. That was a joke. I ordered mash/pot with NO gravy. MIGUEL who took the order in the drive thru told me that i can not mash/pot like that i have it with tge gravy!!! WTF are you serious! I ask for one hot pepper about three times. He never answered… then he give my change and i said i need a hot pepper and he said oh sorry he cant because this order is done but you can go back in the line again and order. Wowwww you are playing… i said i am not doing that. He mumbled bitch but i can read lips. I said im sorry did you just call me a bitch? He said look i can not do anything about your hot pepper… i drove off. I did do the survey and i will be calling the mgr Monday … Poor service!
Maximillian M.
Tu valoración: 1 San Francisco, CA
Being a good son, I usually indulge dad’s cravings. In this case, Popeyes chicken, in the heart of a sketch part of town. Even he was suspicious of the frying oil used for the fried chicken. I played it semi-safe and got a jambalaya bowl, which was some kind of edible rice mush. The full experience: bulletproof glass protecting the entire counter from chicken bandits, loitering paranoid gangster on a cell phone telling his homie that he’s in the wrong part of town, disabled soda dispenser in the dining area(gee, what a shocker), a cashier who puts down $ 18 cash tendered on the receipt when we gave a $ 20(you figure that out), and an idiot gangster’s name carved ON the toilet seat(which is a coin operated bathroom, by the way). Props to the brave citizens who put up with all this and dine here. What, you may ask, were we doing here in the first place? There are certainly other less scary Popeyes branches, right? Well, we just happened to be in the Hood… No, we’re not coming back. Ever. Hmmm… first to review. Ha. Of course.