Peet’s Coffee & Tea

Great location to have Peet’s coffee. Only qualm I have is the temperature inside. Too warm! I got the black and white tie and it’s delicious! Perfect combo of iced coffee with half and half and condensed milk:) first time trying it and I’ll order it again

The first time I tried Peet’s, I knew it was exceptionally better than its competitors, Starbucks and Coffee Bean. I have been going to this Peet’s since they opened and can’t stress enough how friendly, passionate, and motivated the employees are here! Every employee remembers me every time I walk in. And not to mention, Jasmine always welcomes me with the greatest smile.

Let me start off by saying I didn’t like the taste of coffee. I have had so many bad experiences but the guys over at peets insisted that what they were creating was better than coffee, it was Peets. The flavor, the smell, the taste was unlike anything I’d tried before. It got to the point where Peets was part of my morning routine after the gym. It was a social haven and the best baristas in the business work during the morning. Ryan is the quarterback that gets things going. Jasmine is the barista who tops off my latte with a lil extra love and a design. Jared is always there to get people laughing all while getting the job done. Put all that together and you got an all star team. Ryan happens to know everyones drink before they make there way into the coffee shop. and speed at which they make the drink is impressive. Every morning the same 50 people grace the store with their presence and it becomes a family oriented environment. Everybody talks to everybody and you began to build some lasting relationships. This Peets is the heart and soul of the Westfield village and it shows with the energy and effort they put forth. They are the first to open excluding 24 he fitness who is open 24 hrs. I encourage all to enjoy some Peets at this location it will change your life FOREVER

Kat, Britzell, Jared, Lynn, Nimi and Mike are amazing! There customer service is outstanding! Every time I go there they know my name and what I like to order! Also they make a great cup of coffee!
Nothing beats great customer service and they are the best!

Surprisingly good study spot in the middle of the village! Great internet speed and patio area that even on a Saturday wasn’t packed so there was room to ‘spread out.’ Also there’s a lot of great food options nearby
I’m not a huge coffee connoisseur but the coffee is what you’d expect from a Peet’s location

Got a ice vanilla latte and it was amazing! Michelle was so sweet always with a bright smile! Coming back again to see her

Come here all the time for some boost after the gym. Today Kat made us the best vanilla and soy lattes! Very professional and sweet!

All about the blended javiva mocha or regular mocha for hot drinks. Park near lucilles for the closest parking if you want to grab a coffee and go.

The Owners of this establishment made promises and never followed through on any of tthem after I left a review and was harrassed by an employee. Since the follow through was non existant I stand by my review. This is the worst Quasi Pete’s ever. Its not even a real Pete’s Coffee but an authorized seller of Pete’s Coffee. They should loose their franchisine permits because this place doesn’t know how to make Pete’s coffee or any of their specialty drinks, the atmosphere sucks, employees are untrained minions. The 5 star reviews are either by employees or their friends. Read the negative reviews because they really reflect the tone of this Pete’s Wannabe. The Owners/​Management just don’t give a sh*t because nothing has changed since they opened.

I’m pleased a Peets has opened in the area. Cute modern little coffee shop. Went in and they had recently opened and I had a free coffee coupon. They told me they weren’t set up to take coupons yet but the manager said he would honor it anyway. I will be back in a for a delicious coffee tomorrow morning. So I was emailed a Peets coffee coupon for half priced customized latte if I purchase a food item. Drive up at 6.30 this morning and I’m told they don’t take coupons as they are independent franchise :-(disappointed

I went there and I thought they are professional and I ordered hazelnut latte.
Immediately I left the coffee shop because I wanted to go to cinema. When I drank it in my car I was shocked because it was discussing and I threw it out. Also their customer service is very bad and the person who worked there was very angry. I will never go there any more. I just wasted my money!

Love love love alex w the barista! Made the best macchiato. He definitely knows his coffee

Great customer service from everyone that works at this store.
Ryan and Raymond make fantastic cups of coffee and are willing to answer any questions about the long list of drinks Petes has to offer. I highly recommend the cold brew, better than Starbucks!

I don’t typically go to Peet’s but enjoy their coffee. This place is just mediocre
Service here is average to below average. They get you what they want and seem to be going through the motions of customer service. It’s not like Starbucks where the employees ask how you’re doing and seem interested. Here, you get recent or previous high school graduates giving you customer service light version with a bit of espresso attitude. You may get called «boss» or «buddy» here in jest at your expense. Annoyed? Don’t be, they don’t really care.
There has been a guy sitting at a lone table by the counter talking to the employees between customers. They must really hate their jobs.
The place is really small and has a weird layout. There are a few tables outside with a sign saying they’re reserved for Peet’s members. (As a customer, am I part of the exclusive club or do I need to join?)
There are only a few tables in front and then oddly a lot of counter space. I’ve never seen a line in the morning, which is typically coffee rush hour.
They’ll make your beverage and you’ll enjoy it – now find one of the few seats or get out.
At least there’s Coffee Bean, Panera and Barista Society in the same mall.

Brand new location. My order was straight forward. Medium Soy Green Tea Latte no foam extra hot. Price point is more than Starbucks. When I got my drink, they only go the extra hot right. My guess is that the guys that took my order when I was there probably don’t have experience at a coffee shop? I always ask for NO FOAM because you are paying more for the foam than the drink itself. This place ripped me off and didn’t make my drink the way I wanted it. A waste. I don’t think I will be back here. Hopefully, they will get better as they get the hang of the new equipment and experience? (fingers crossed)

I usually like Peet’s.
My experience at this location was not bad at all. Service was friendly and efficient. I asked the barista about the pumpkin latte and he told me that if I didn’t like it, he would re-​make it. How nice is that!
I didn’t really like their version of the pumpkin latte, but was a little lazy to change my drink. I guess I prefer Starbuck’s pumpkin spice latte.
The store is beautiful and clean. No complaints here.

I was so excited to see that there was a Peet’s in the Village because there are no Peet’s close to me and the one that was supposed to open in the summer in the Topanga mall has yet to do so.
The store is very stark and empty. Even coffee shops in the airport have more going on. Maybe this is because they just recently opened? Anyway, I ordered a decaf and they said that they don’t brew decaf drip because no one really drinks it. I order a decaf Americano with an added shot. When they called me for my drink, I asked if it was decaf. They said they didn’t know and made another one just in case. My new drink didn’t have my added shot, and I just wanted to get out of there so I didn’t say anything. After a few sips of watery coffee and knowing that I paid for an extra shot that I didn’t get, I went back. They looked annoyed that I was there again, and I asked very politely for another shot of decaf and even said that I would be happy to pay for it. The girl rang me up and it was $ 1.95! For one shot! I asked if that was right, and the guy making the drinks said it was only $ 1.00. On my way out I looked up at the menu board and saw that an extra shot is only supposed to be .90. Ugh.

As a longtime Peet’s fan, I was excited when I heard they were opening in Woodland Hills. But… This location is terrible.
The staff is SO RUDE… No effort to interact with guests, seemed totally and utterly unhappy to be there. The pastries were still in their plastic containers. No music, no warmth. You would think they would put their best people on a brand new, large-​scale location, but no. Please get some new management in here and fix this place!

This location needs a lot of improvements. I understand they just opened, but lets go over the basics:
This place has no music, so it feels really weird and unwelcoming. The employees are not friendly or helpful, and for some reason all look really high. Most of the time they are just screwing around with each other and not taking their job seriously. Also, there is no bathroom so that’s kind of weird. It feels more like a deserted airport terminal than a coffee shop… Needs decorations, music, more welcoming lighting, and more competent employees.
Bottom line, if you’re putting a famous coffee shop in a new high end location with lots of foot traffic, you should have employees that are a bit more professional than high schoolers. Whoever is managing this location needs to go visit ANY other Peet’s coffee and see what they are doing there, because this feels like a completely different coffee shop.

Wow. This place is fancy! I was so happy to hear that the Village was getting a Peet’s and boy oh boy did they deliver. The employees are as nice as always and their drinks are delicious.
The atmosphere of this location is much cleaner & more modern that others and that fit in perfectly with the décor of the other shops in the center. My favorite part is the large outdoor yet covered patio area. It’s perfect to sit back and enjoy a fine cool Los Angeles afternoon or warm summer night.
Only complaint is that I love their loose leaf teas and this location doesn’t have the selection that others do. Hopefully as time goes on they’ll get more inventory.