Ortho Mattress

Just purchased a mattress from Ortho mattress in Brentwood. The mattress is great quality and the price was outstanding — just what I expected. I expect this mattress with help with my back pain. Eddie was very helpful helping me understand the different brands and mattress types and their mechanics. They have a great store policy and good customer service. I definitely recommend them!

Edward is amazing! He helped me find the absolute perfect mattress and made my experience easy and quick. He was very patient and explained everything to me in detail. He gave me his recommendations and helped me find the best quality mattress for the best price! I have never had a memory foam mattress and he helped me find the perfect match! I am confident that my sleep will vastly improve! Not only that, but he helped me apply discounts and discounted the pillow and covering I bought along with the mattress! Same day delivery as well! You MUST GO if you are looking for a helpful, friendly, and knowledgeable mattress store!

Great service! Dan from the Santa Monica location told me they had a deal on floor models at the Brentwood location. Drove up the street. The sales rep, Eddie, knew i was coming. He gave me a lot of great information so I could make a well educated decision. Really pleased with my experience.

Super helpful. I don’t know why mattresses need tone some complicated but Juan helped me figure it out — and with free delivery.

People were super nice and there was no rushing or upselling. Edward, showed different mattresses to me and told me the pros and cons of each one.
I checked the online prices before and after, so their prices are almost compatible with the best online deals.
It was a quick and nice shopping experience, touché! I definitely recommend to go there and check it out when your online research is over.

We tried a department store to buy mattresses, and no sooner had we started asking about quality and features than the salesman wrote up an invoice for over $ 10,000. We ran out of there and checked out Ortho Mattress. Ed wrote our invoice for what we asked for, not the most expensive thing on the floor. He offered his service in the future and did it quickly while entertaining us. Thank you Ed.

We spent all day looking for a mattress and decided to check this place out, Eddie was awesome to work with! He was very helpful finding us the perfect mattress. Thank you!

My husband and I had a great experience at Othro Mattress. Edward was extremely helpful, honest and knowledgable about the mattresses and pillows. He helped us pick out the perfect mattress and the process couldn’t be easier. Thanks Edward!

I dealt with Eddie and he was very helpful. He saved me time, got me the information I needed, and provided overall good service!

Had a great experience here with Eddy. They asked me a few questions and found a perfect mattress for me, super comfortable, with same day delivery. Super easy!

The mattress maze is ridiculous. We had flopped on mattresses all over LA. We were so confused … Then we tried one more spot… Ortho Brentwood. Edward patiently worked though are issues… BF gets hot, I like soft… BF prefers firm. Nothing phased Edward and he found us the «Goldie locks» mattress, it was just right!
Thank you Edward. If you are slammed for time just go to Edward first. He is a wealth of information, not pushy, and most important he wanted us to find the best sleeping vehicle for us.
XOXO
Tracy

New what I wanted and although it wasn’t the most expensive mattress Edward took great care of me and truly made the buying experience pleasurable!!! I highly recommend this location for the service I received as well as Ortho for the fantastic and reasonably priced products they sell.

After weeks of searching for a new mattress. we finally found one with Eddie at Ortho! Super helpful and took the time to walk us through all of the beds. I truly appreciate great customer service!

Great customer service! Kerstin was very polite and helped me find what I was looking for right away.

Now I’m not the most knowledgable person when it comes to bed and mattresses, so When I went this last Thursday to go looking for different options with my girlfriend, I honestly did not expect the excellent customer service we got from the sales associate Mary. Her customer service was above and beyond, and her knowledge regarding the available products and what would work for us really was more anything we expected. Ask for Mary if you’re looking for the right bed, you won’t be disappointed!

I love Ortho Mattress!

Danny greeted me upon arrival to the store and guided me through his extensive knowledge of the mattresses to find the perfect selection for me. He let me demo a few of the mattresses to really get a feel for what would be best, and he was very efficient in educating me on each model and brand.
I am so excited about my purchase and most importantly how smooth Danny was in getting it delivered to my home in an excellent timely manner! Thanks to great customer service and a wonderful company, I will sleep so well and wake up rested which is so important every day! Thank You Danny and Ortho Mattress!

Tanje killed it today! New in town and even tho i got a full, she treated me like a California king!

Stopped by here to check out some mattresses as we are considering replacing the Novaform we just bought from Costco…
They have a good selection at this store and we were able to try the two specific beds we are looking at purchasing.
The prices here are pretty much the same as everywhere else and you can try and get yourself some free goodies with your purchase. If you are going tempurpedic, prices are the same everywhere.
We met with Adam who was ultra friendly and not pushy at all. When we are ready to make the purchase, we will be coming back to give him our business.

I don’t know about you, but I really like to buy quality products at the best value. When I waked into the Ortho Store at 12 241 Wilshire Blvd., Los Angeles, CA 90 049, I was greeted by Adam, who was not in a big hurry to make a sale, but took the time to find what I was in the market to buy. He was very easy going but professional, knew his products, and there was no hype or hard sell. He made sure I had everything I needed and I was on my way in less than half an hour.
Now here is where I find that Adam provides customer service way above and beyond the expected. I had ordered a Cal King Set to be delivered the next day. It arrived on time as scheduled, but through some mishaps, I was not able to let the delivery guys into my son’s apartment, so I told the drivers to just leave everything by the front door and we’ll move it in when he arrives (which was just a few minutes later) so as not to hold them up on the rest of their deliveries. Well, we get everything inside only to find that I HAD ORDERED THE WRONG SIZE!!! It should have gotten an Eastern King.
I called Adam in a panic, and he told me that as long as nothing had been removed from the plastic packaging he could easily do an exchange. I went to the store, got all the paperwork taken care of and am waiting for the new mattress to be delivered later today.
I will be going back to this store for future purchases (especially because of Adam) and can recommend them with confidence to anyone in the market for a new bed.
Now I can rest comfortably thanks to the peace of mind they provided!

I looooove my California King Ultraplush Beautyrest. I feel like freakin’ Caligula! I’m writing this review from it right now!
I didn’t know anything about mattresses or even what parts you need for a bed and the manager there, (Alan or Adam or some A name. Sorry I can’t remember his name, but he’s the guy that looks a little like Jim Gaffigan. I think it’s Adam. We’ll go with Adam.) patiently explained it to me while asking me questions to pin-​point what kind of mattress would be best for me. He never pressured me outside of my price range and made me feel excited about my purchase. I felt bad lying down on every single bed in the showroom, but Adam encouraged it and let me try everything! He said that merely sitting on the bed wasn’t a good test, that I need to lie on it in my most comfortable position. Turns out, I was destined to sleep on the Ultraplush! This thing is amazing!
I ended up getting some additional items, but he still made sure that I was getting the best price possible and that I was comfortable with all of my purchases. Usually when a sale associate suggests add-​ons, it’s very off putting to me, but because he made sure that my needs were fulfilled within the criteria that I’d mentioned in our conversation, I felt very comfortable and am relieved that I was able to get everything that I needed in one place.
Thanks, Ortho! Now if you’ll excuse me, I think I’ll take a quick nap… zzzzzzzzz.