OpenTaste

Great veggies for a deal. Loved their service. Best I’ve tried so far except for milk and eggs has better fruit and service. But still a great option if u need something quickly.

I love them but I think they are closed.

I am VERY disappointed because after being a customer, suddenly the website tells me they don’t deliver to my address. The thing is, I had purchased a GROUPON which I couldn’t redeem. I contacted both, GROUPON and OPENTASTE and I keep getting the same answer, «to double-​check that you’re following the instructions listed on your Groupon.» I have already requested a refund twice or three times and was told that if I viewed my voucher I could not request a refund! I attempted to contact OpenTaste via phone, but there is no answer. I left a message… see what happens.

update: Unfortunately they seem to be out of business.
oh well. they should have emailed current customers. —actually they were almost there. the only bummer is when the produce is not of normal fresh quality. IF straight from farm to table why would some produce be dried out or (as with the ginger) spoiled?
earlier tonight as i entered my order, i found a message that they are relocating their warehouse and will notify when serving again.
Instagram down and Twitter too. Facebook too?
Too bad if true. I think the concept would have worked if Co-​CEOs #KennethWu and #LeeBright could have given it more time. Maybe funding failed etc. Bottom line someone will pull-​off serving all of LA county. What a boon that would be.

I liked this service until a week ago. Until then the quality was good, if there was a complaint they would fix it. However it always took 2 days to get a response which is too long.
Now they are no longer delivering to my service area which is 90 046 and 90 068
even though they have many times before and the phone is out of service. Don’t know if this place is still in business.

I really loved this place, even though they messed up my orders on a few occasions, and sent the occasional produce in bad condition, they always made it up in the form of store credits, or they would come back with the missing items.
They would reply pretty quickly and overall produce really fresh. Most importantly there was no deliver fee if you spend $ 35 and no membership fee which made me hooked as I am a busy working mom and in school.
Cut back significantly on my need to go to the store and I wouldn’t mind the hiccups.
I’ve been using them weekly since July. Now, end of October I put my entire order in and when I try to check out, it says they don’t ship to my address. I emailed called multiple times and no response. Sounds like they are going out of business.

Ordered 3 – 4 times a week for several months then my zip code wasn’t in their delivery area. What? No response to several e-​mails and voicemails. Just blew me off. Zero response. The website still says they deliver to my area but they don’t. Sad.

It appears they are out of business. I was really happy with my first three orders but on my 4^th, they sent out an email saying «due to structural problems», they were closing. Too bad. Seemed like a good idea.

The customer service is TERRIBLE. They didn’t bother to respond to me when an item was unavailable so I could select a replacement and then now when I’m ready to use the credit they gave instead for that item they suddenly don’t deliver to my address? FAIL. This was a living social deal that I decided to try. Live and learn. Never again.

Is anyone else having problems with ordering? I have been a loyal customer for several months. Now I cannot complete a checkout. It’s telling me my zip code is not yet on their distribution list. I sent an email to their help desk. No response.

I really wanted to love this company. The product is awesome! Unfortunately as a business they are very disorganized. I had to email customer service nearly each time I ordered due to wrong /​missing orders, late delivery, lack of quality control, inaccurate records, etc. I would have been a customer for life but I don’t have time to email them all the time. In short their customer service is lacking so I’m looking into other options.

Great idea and most groceries arrived in great shape, only grocery complaint was the watercress greens I ordered were very ‘stemmy’, not much leaves, additionally it yellowed the next day and went down from there, so I quickly diced out what was not good Snd ate all three packages at the same time-​way too much stem.
I ordered on line also but after my first online order was not acknowledge in any shape or form, after 15 minutes or so I did an order again and this time receive acknowledgement immediately. I requested a Friday evening delivery and they indicated it would be s Monday. No. I emailed them and said forget it, do Friday or I’m going to pass.
Two orders came to me at once totally 6 bags. I’m one person, I don’t want a duplicate order. I email them immediately and ask them to have a pickup asap and to correct my acct, additionally I alter a few items. I receive an email contradicting my claim, indicating I placed two orders about 7 days a part. Hogwash.
The next day I call my credit card company, which supported my original claim. I let them know again and reiterated that I had some concerns, no response this time.
Only repeated reminders, we are packing, we are preparing to deliver, we are delivering, etc. Times that by two.
I repeatedly email them to no response. I google to inquire about a phone number, nothing. I called my credit card company daily for about one week to refute any charges and deliveries beyond my initial order. I obtain a number from my bank. I call repeatedly, 4 times today and no one has answered or responded. The green bags are at my front door now. I DO NOT WANT THEM until concerns are addressed.
So far, it’s the same-​no response.
Idea is great, follow up with concerns? Big fat zero.

Solid 5 stars for delivery service & goods! Couldn’t be happier ;-) Got email updates on when my order was getting packaged. And when it was out for delivery. For the 3−5pm delivery window chosen, they came at 2:43pm. Since we were home, unpacked the groceries and returned the cold packing bag. Got some veggies, fruits, eggs and Basa Soles but the main item I was looking forward to was the Ahi Tuna sushi grade Saku blocks. Happy to see it came solid frozen! Popped all the frozen soles and ahi tuna in the freezer.
A few days later, I left one Saku block in the fridge to defrost overnight. By dinner time the next day, all I did was open the package and serve the beautiful Ahi Tuna on a wooden board. Didn’t have to do much kier than slice and enjoy sashimi style. Works beautifully too in a handroll with some avocado slices.
Definitely the best and freshest Ahi Tuna sashimi grade I’ve gotten so far. Much fresher compared to the Japanese stores I frequent. Will definitely order again!
Oh and absolutely appreciate the couple of bonus items thrown in our basket: blueberries and… an extra block of Ahi Tuna!!! Made my day, thanks OpenTaste!
Highly recommend! Give it a try! Free delivery for orders over $ 35. And even better, enjoy a $ 15 off with this discount code: 1E06F8
Or click here:
Enjoy!

I just received my first order today, placed earlier this week when I saw the 40% off ad in the LA Times. So far I am very impressed.
I typically shop at Trader Joe’s and don’t mind doing so as I have time and it is not far. However, my spending over the past year or so has gone up at least 50% it seems, and I buy very little meat there, and no chicken because I only buy air-​chilled.
That brings me to point #2: I then have to go to Whole Foods for Mary’s chicken, or Grade 4 beef, or whatever, and driving around from store to store gets tedious.
So my order today includes 2 whole organic, free range Mary’s chickens (and they look large, not skimpy), Arctic char, Swiss chard (rainbow!), organic pears, and the organic cleanse box, for $ 35. The two chickens alone cost almost that much at Whole Foods. I had ordered the second one to freeze in order to get my cost to $ 35 for free shipping.
I appreciated the emails telling me the order was on the way, and then when it was delivered. I wanted the driver to move things into my cooler which I left near the door, and take the bag so I wouldn’t have to babysit it. I did not realize I would get too much food to fit in the cooler, but in response to my earlier email, customer service credited me for the bag. 5 stars!
I just ate one of the apples from the organic cleanse box and it was large, crisp, and the right mix of tart & sweet. The «box» also included celery, kale, pears, strawberries, beets, lemons and limes. That was $ 19. Everything looks big and fresh.
I will go to their site in 2 weeks and gather up what I would ordinarily buy and compare the full cost without 40% off to see if I am still enamoured. So far, so good!

I absolutely love this service!!! Great prices, convenient, and the quality is really good! I highly recommend!

Decided to give this a try with the promo they were running. Ordered some eggs and some Greek yogurt. Food was fresh and tasted great. I even got some free salad and organic milk with my order! If you want the emissary to wait so that you can return your bag, be sure to make a note in your delivery note!

The delivery was on time, packed in an insulated bag. Inside a gel cold pack to keep everything chilled.
Since I live alone, I ordered enough for a week for one person. I paid about $ 16 for everything, including $ 4.99 shipping and a 40% off coupon. I think it would be more expensive at the normal grocery store.
The fish was frozen and wrapped individually, also with a bag of ice surrounding it. It stayed frozen, as intended.
The one thing I would like to be improved is the amount of plastic wrapping. I understand wrapping onions and potatoes, but any other fruit or veggie… That’s just a waste of plastic and now needs to be recycled. I don’t mind my produce touching. :)
Anyway, so far so good. I’m happy and will order more.
Give the gift of $ 15 and get $ 5
You can earn $ 5 credit for every friend you refer. There is no limit to how much credit you can earn! Tell all your family and friends and get free groceries!
Coupon Code
1C853D

I can’t said enough great things about there customer service. They responded all my emails so quickly and fixed any problems I have with any item I ordered in lightning speed. Their vegetables and fruits are better prices than Whole Food at same quality. I wish all businesses care about their customers like
. I know with their business ethnic like this, they will last forever. Keep up the good work!

Wow! Felt like Xmas as I received my first shipment. I am very impressed with the freshness of the fruits and vegetables. The prices are extremely reasonable. So grateful I found this website. Thank you, OpenTaste!

OpenTaste is like a life saver for busy moms, me included! I’ve used OpenTaste several times now, all were when I was just too busy to go grocery shopping and the baby is at home sleeping so I couldn’t leave. How did working moms do it before?
I also love OpenTaste for their food quality. The chicken breasts are sweeter than the organic ones I buy from Trader Joe’s or other places. I haven’t tried other meats yet, but will get to it one day. The produce and fruits also lasts much longer, maybe because they are freshly picked from the farms. I am not too diligent with comparative shopping, but one time I got organic strawberries from Whole Foods and they were almost $ 5. That same day I got a promotion email from OpenTaste and organic strawberries in the same 16oz were only $ 2 – 3!
I also like how OpenTaste sends text message and emails to notify me of when I would get the delivery. I haven’t been home to greet the drivers, but I always get a text message to tell me where they leave the packages.
Definitely would recommend to friends and family.