Nails and More

If you want a good manicure… This isn’t the place. The front desk girl was not at all friendly, the interior is filthy and outdated, the manicure was terrible. They charge $ 3 for buffing but use a home buffing kit. I could have done that myself. Not to mention they sat me down and one lady started on my nails then apparently is told that someone else should get the job. Obviously pissed she just gets up and walks off, taking her equipment and bowl of water with her without telling me what was going on. I’m just sitting there looking around like an asshole. BAD experience.

I love this place! I’ve now been twice and each time they take me in right away and do a great job. They take their time and are very friendly with customers as well :)

After leaving a nail salon I had been going to for over a year I decided to go here since it was walking distance from my home. I went 2 different times for a fill. Both times I walked in and everyone just stared at me then went back to work, no one says hello. You have to sit on a couch and hope someone eventually asks you what you need done.
Only one woman does fills and she doesn’t talk to you at all. Her fill the first time was fine, but the second time she didn’t even bother to fix 2 nails that I had glued on (I should’ve mentioned something but I was especially cheap that day) and then less than a week later I had every nail falling off of my fingertips. It was like my had was rejecting the nails. I’ve never had all 10 nails fall off, especially in less than a week.
Awful place.

I have been coming to Jenny for 7 year and she is the best! This place takes walk-​in customers but with Jenny its a good idea to make an appointment. She has a following with some really long term customers. I live close to brentwood… but she is worth the drive. She really spends quality time with each one of her customers. The price for a mani pedi is reasonable.

Jenny is truly fantastic — I have been having my nails done for years, and have never received such amazing service. Her regular manicures last 2 full weeks without any chipping. Seriously. Needless to say, I will be going to her from now on! THANK YOU, JENNY!

$ 10 for gel polish removal. Don’t know how to feel about that.

Super friendly, super clean, great prices. They don’t list it, but they also wax bikini and legs.

Nails and more is a great little find. Jenni does some of best manicures I have ever had.
My nails were peeling and breaking and she has brought them to health.
Thank you

Horrible customer service!!! Please fire the lady with glasses who chooses to squeeze her face and doesn’t have the courtesy to greet clients first. I used to come here when there was an amazing Vietnamese lady who did an amazing job & was super friendly. Sorry I wasted my quarters on stopping by. Not worth 25cents!

Worst nail salon and service ever! Do not step foot in there! Rude from the moment I stepped in.

Horrible experience with waxing. I have a regular aesthetician, but I was in a hurry today and stopped into Nails and More. I could not have been more wrong! The aesthetician that waxed my under arms applied wax several times to the same area and clearly did not know which direction to pull the strips off in, resulting in sticky short hairs instead of a clean surface. She also spent way too much time trying to tweeze the hairs that were much shorter that haven’t grown in yet. The whole experience took way too long. For an under arm wax it should’ve taken less than 15 minutes. She had me in there for almost half an hour! I will not come back here for waxing.

I’m just so sad that I found this little gem so late in living close by… really sweet people working there, they do a great job, it’s a very relaxing environment and I have enjoyed every service I have received there. Jenny is a sweetheart.

THE ABSOLUTE WORST!
I went because it is close to my friends’s house and she wanted to check it out.
1. The lady doing my nails said that my nails are so nice and then skipped on doing all the pre-​polish work JUST BECAUSE ONE OF HER «REGULARS» CAME IN! I didn’t say anything because in the moment I was chatting with my friend and didn’t want to mess up our day together.
2. I had to ask her to put 3 coats of polish on (and it still wasn’t enough) because I could still see my natural nail color. SO THEY OBVIOUSLY DILUTE THEIR SOLUTION
3. My nails started to chip less than 12 hours later. I hadn’t washed any dishes and they were completely dry.
4. When calling ahead to make an appt we were told they don’t make them. At least 3 separate people walked in while we were there with appts.
REALLY BAD.
DON’T GO.
Expensive for the absolute shit quality and service you receive.

I’ve been going to this Nails and More salon for three years. The place has really nose dived! They don’t sterilize their equipment and don’t change disposable files between customers. I went today and I was the only customer. When they wanted me to twist sideways so they could do mani-​pedi at the same time I protested. There were five or six manicusts sitting doing nothing and they wanted me to sit uncomfortably twisted in my chair so they could finish in 10 minutes.
I WON’T go back. There are to many salons within the neighborhood to choose from to be abuse by someone I went to for a SERVICE. The manicurists was rude, hostile and did the worst job ever, I guess she forgot I am the guy who always tips them 40−50%, Not her today.
The pedicurists did a good job, but the whole ambience there is wrong. They don’t seem to understand good customer service. I go to relax and feel better, but going to Nails and More the past few visits has me leaving angry and feeling ripped off. I taking my dollars elsewhere.

While the manicurists are sweet, the manager and owner are downright nasty. Mani/​pedi was going fine for $ 26. Successfully got it across I wanted just the basics when nail tech pushed various upgrades. Got out wallet when she asked me to pay before she started painting hands & was told it was $ 38.
I’m sorry, there must be a mistake. Every other time I’ve been here it’s been $ 26, the price on banner outside & only posted signage re: price on premises. She tried to distinguish I had been given some higher level mani/​pedi which I didn’t understand since I had refused all of the upgrades & the mani/​pedi was no better than others I’d received there.
I asked politely to speak to manager. The cranky young woman who’d been giving all the nail techs an evil «I’m watching you» eye walked over & claimed that I had received a «Spa Mani/​Pedi» which was more. I confirmed you’ve seen me here before I’m a returning customer, have always paid $ 26 as your sign indicates & requested no upgrades. The Mgr shouted at the other nail techs if mine had asked if I wanted a «Spa Mani/​Pedi», all nervously replied yes. I said if so, I apologize, but I came in requesting simply «mani/​pedi» & must have missed that one word & its impact. [Apparently, the only difference is the chair they seat you in. I happened to have been lead over to one of the massaging chairs that day, the only open chair when I walked in, so I certainly hadn’t dreamed it was part of a different service.] Mgr asked if I used the massaging chair. I informed her that the nail tech turned it on & put controller in my hand when I sat down! The mgr, who did speak perfect English, was still adamant that I pay more & said she was calling the owner.
After watching her yell into phone for 10 min she came back in & said he was on his way. I said ok & asked if nail tech could resume painting now & mgr gave go ahead. Finally, owner comes in & confers with mgr. Both continue to glare at me from front desk as though I did something horrible. I ask the nail tech if I can please pay her & leave. She accepts the $ 26+tip. I’m now so uncomfortable I couldn’t sit & wait for nails to dry.
I carefully get my purse & keys so as not to disturb wet polish & proceed to exit, but not before owner, who is clearly father of the manager, starts berating me about trying to cheat my way out of paying for their services. My mouth dropped. I explained the circumstances for a third time & apologized for my genuine misunderstanding. I informed him that without a posted sign distinguishing a spa mani/​pedi from a standard one, he would continue to have this recurring problem & that no, it wasn’t ok to bully customers into paying more when they didn’t ask for it. You do it & taught your daughter to be a bully too. This bullying of clients as well as obvious pressure you place on employees creates an environment that is anything but relaxing. I will never come back here & yes, you’ve got a nasty review coming your way & every word of it will be true!

Went for the advertised mani/​pedi special. I’m used to massage chairs and a foot soak with a basic pedi so I was surprised to instead soak in a basin of hot water at a manicure station. Overall the polish application was even, but the mani barely lasted a week and the pedi was chipped in 10 days. Plus they awkwardly ask you to add your tip in to your credit charge before your service is finished.

Charlene, the aesthetician here, is absolutely amazing. You won’t find facials of this quality for less anywhere in the city.
I started going to her for facials about a year ago when I was suffering from over-​processed skin. I had been using retin-​a and getting peels from a dermatologist’s office – for mild acne and anti-​aging – and perhaps as a consequence was starting to have rosacea and dark spots. Charlene brought my skin back to normal and I now feel that I look great going to her about once a month and no longer have to use retin-​a.
Charlene customizes her facials to your skin type using great products like Ayur Medic. If you have fair, sensitive skin and think facials are too harsh, Charlene will change your mind. She starts with lots of steam, microdermabrasion, and extractions and then moves through a high-​frequency treatment and series of masks, ending with a scalp and arm massage. She’s got a great bedside manner, so it’s a super relaxing experience. Sure, I look a tad red after but a couple hours later, my skin looks healthy and glows. She’s made me love my skin again!

Best place ever! Love Lee. she’s fantastic!

Just plain AWFUL. I literally had to file, shape, and correct my full-​set myself. DON’T go here! There are too many nail salons within a 1.5 mile radius of this place to WASTE your MONEY here.

Nails & More lies on the cusp of WeHo and BeHills, and so too treads the fine nether region between upscale and cheapscale, insofar as the quality of the services go.
$ 19.95 for a manicure and pedicure rolled into one session! That’s a good deal by any measure, but depending on who will do you (*snicker*), your hands and feet will either look positively Da Vinciesque, or like the knock off Monet paint-​by-​numbers kit at an old retired guy’s garage sale (which you will buy anyway).
The lady who works the front desk also works the concierge at the hair salon next door, so if you ever mouth off to her at one, be prepared to burn your bridges to the other. Both places are cheap, but let’s not go making enemies here, honey…
The selection of colors is diverse and relatively good quality — Sally Hansen, OPI, Orly, among others — and the employees are very subtle in their soft-​sell of additional services. As in, they won’t make you feel like a kitten puncher if you don’t want to buy a bikini wax.
A full range of waxing and massage services is offered in addition to the shop nailing you on a regular basis, however you’re better off obtaining these add-​on services at other places besides Nails & More, and simply taking advantage of their manipedi special.
Will Nails & More do your nails better than you could do yourself? Maybe, and maybe not (most likely not). But you’ll go anyway, won’t you? Because you’re lazy (in the sexiest way possible, of course dear).