Chicken sandwich took 15 minutes to make, customer service is non-existent, and none of the employees give a damn. Stay away.
Garett A.
Tu valoración: 5 Los Angeles, CA
The cashier with the earrings told me about a combo option that wasn’t on the menu that perfectly combined the two things I was trying to get without anything extra. Then he guessed exactly how many times to ask if there was anything else because I wanted extra packets. I sat down but then my food was immediately ready.
Chris R.
Tu valoración: 1 Torrance, Los Angeles, CA
Lousy chicken. Dry and hard with No flavor whatsoever. They forgot the 11 spices. Extra crispy was nearly the same as regular and soggy too. The restroom is out of service. Asked to eat here and it was packed to go anyway. The tables and chairs are wrapped with wood grained self adhesive shelf paper. Very very tacky no class. Go somewhere else. This place is more than horrible.
Jason P.
Tu valoración: 2 Thousand Oaks, CA
This place is tiny! Also, it’s always so hot inside! I’m not sure if they don’t have A/C, or they just never run it. Food was as expected for KFC.
Elizabeth W.
Tu valoración: 1 Atlanta, GA
No drive-thru; have to go inside at this location. Could barely understand the cashier’s broken English. I gave them a $ 20 bill for a $ 6 meal and they gave me change in all ones. Tried to give me two strips instead of three like I ordered. Had to wait 5 minutes for my food(it’s supposed to be FAST food). #wtf
Sola L.
Tu valoración: 4 Hollywood, Los Angeles, CA
Limited menu and no drive thru. I’ll admit it; I really, really like KFC. Their hot wings and mash potatoes are my faves! For this KFC, the service is a bit slower due to its smaller kitchen and staff. They were nice enough and the food tasted like KFC.
John M.
Tu valoración: 2 Venice, CA
This is the worst KFC I’ve ever been to. I work a few blocks away and will never eat there again. I gave this franchise two chances. It was two too many.
Eric F.
Tu valoración: 2 Chino Hills, CA
Alcohol — no. It’s kfc kids. Food — yes. It’s kfc kids. Decent chicken. I like mine grilled. No more hot bites :[. Also no grren beans side, what is that about? Service was a little slow but it’s fast food, low expectations.
Jim M.
Tu valoración: 4 Santa Monica, CA
About as great as a KFC could be. I arrived to order lunch for the office’s Halloween Potluck. The cashier was very friendly and nice and so were the guys in the back. She apologized that there would be a six minute wait due to the size of my order and even offered me a free drink while I waited. The guy behind the counter double-bagged my order since I was on my scooter. The place was clean and the washrooms too.(See sign photo I uploaded) So yeah, these guys rocked it.
Jackie D.
Tu valoración: 1 Los Angeles, CA
This location was no bueno. Pulling up to the drive thru, I was stoked as always to order my mashed potato bowl. However, the following points ruined my experience: 1. The speaker box was broken down and the voice kept cutting in and out. «Your order is – mashed — total of – 95.» Is that item even on the menu? 2. I paid with my credit card and the lady at the window asked ME if I had a pen to sign the receipt. No, I did not have a pen. Then she ran off for a bit looking for a pen. 3. The food itself came out watery and not good in the slightest. The gravy and potatoes seemed to be already mixed together since everything was so watery. And honestly, the chicken they gave me was pretty questionable. It usually comes with popcorn chicken, which more often than not retains its crispiness even with gravy poured over it. However, this chicken was soggy and … I don’t know. sketchy. Perhaps they gave me grilled chicken instead? Either way, DAMNYOUKFC. No. Just no.
Tyler T.
Tu valoración: 5 Los Angeles, CA
Ordered a 14piece crispy chicken bucket. I got there around 9:45pm and they gave me free sides and extra chicken! It was very yummy. Guess they don’t want to waste food so I thought it was nice of them to give it away. I defiantly recommend this place for good fried chicken.
Elina A.
Tu valoración: 3 Los Angeles, CA
i am giving them 3 stars because took the honey bbq wings off the menu!!! BOOOOOOOOOOTWOTHUMBSDOWN. THEYWERESOOOOGOODRIP
Sparkle K.
Tu valoración: 2 Los Angeles, CA
You’re a strange one… KFC; at least this location. I have been to this location several times, usually because it is closest to me at that particular time. I’ve pretty much made the decision that traveling is worth it just to avoid having to deal with this KFC. Yes it’s just a KFC but nothing is above or below Unilocaling about. The service here isn’t horrible but it isn’t good either; just depends on who you get. The two girls were blah at best. The one girl didn’t even step out to the register, just spoke to you from the kitchen, luckily the other one actually came out to stand at the register while she took our order. The manager is better at dealing with customers but then again he is the«manager». There is no self service drink station(irksome), and the display case is always empty. It has never been filled with anything in all the times I have been there, so I am not even sure what that is about. Lastly it was a hot day today, so I definitely wasn’t in the mood to sit in an even hotter restaurant and eat my food. Kid you not, it was cooler outside. The only plus side to this place is that I have never had an order where my food wasn’t piping hot or messed up in some other way.
Dave D.
Tu valoración: 1 Los Angeles, CA
This was probably one of the worst experiences i have had at a franchised fast food place. The food was well, KFC food. and it wasn’t that great. The griped me was the service. we come in, and there is nobody at the register. there was somebody in the back cooking i guess. There was a staff person sitting down and eating food, while there line of people was piling up. who does that? if you are going to take a break, and you are understaffed, can you do it behind the scenes so your customers aren’t waiting while you are eating your damn chicken?! Then when the staff person finally did come back, it looked like they hated working there. and had some ‘tude while taking our order. and we were really nice about it too! i blame the owner and managers on this one. Please staff correctly, and dont hire deadbeat highschoolers that make your restaurant look bad.
Vicky H.
Tu valoración: 3 Los Angeles, CA
Came here for fried chicken /biscuit /gravy fix. Does what it’s supposed to do! Small eating section. Had to sit facing the bathroom :-/
Bridget P.
Tu valoración: 2 Los Angeles, CA
I don’t need to tell you about the food here, because I feel like KFC is always KFC. We were on our way to a move at the Landmark and decided to get some quick food and try the movie. Two high-school-aged girls appeared to be running the place. One was eating in the dining area, in uniform, and the other was sitting at the counter talking on her cell phone. There were two other customers with us in line, giving each other quizzical looks as we waited to be acknowledged. The girl eating didn’t get up to help as she saw a line building. Finally, her colleague got off the phone and impolitely took our orders, as if we were bothering her. The new grilled chicken is gross, but I probably didn’t need to tell you that. The girls then proceeded to have a loud, gossiping, profane conversation about someone they knew, before one left and the other got back on her phone. The bathroom door was blocked by a heavy trash can too, but with no sign. yeeeeahhh… probably won’t be going back to this location anytime soon.
Jayi R.
Tu valoración: 3 Los Angeles, CA
I could smell the chemical vapors that wafted through the air 10 yards away from the facility. As I hesitated closer, they only got stronger and after several furtive glances, I ascertained that I was in fact not being followed. I hurried through the door and entered the teeniest room. «Hiiiiiiiiii Miss! How are you doing?!» «Hi! Good! How are you???» Maria was so friendly! She’s surrounded by grease and is on her feet all day, yet she manages to provide a very positive customer service experience. This woman obviously lives up to her namesake. «You’ll wait for the grilled?» She says. I nodded. $ 5.48? Wow. I have to say I was a little surprised. I mean, I don’t eat fast food often, but isn’t a hamburger supposed to be like, $ 1? Sooner than later, my little brown bag was presented with a smile and I was off. For the record, I will note that a cute blond dressed very similarly to me(designer jeans, espadrilles, Marc Jacobs bag) ordered the same thing just after I did – the ever so disputed(grilled) *double down!* My first impression was that it looks nothing like it did on TV. Hey! Also, it had a tomato in it. That was my favorite part. I was a little bit confused by the«cheese.» I think it may have turned into mayo half way through the sammy. Is one legally allowed to call something cheese if it turns into mayonnaise? I was later informed that there was a sauce on it. Are you insane, KFC? Obviously, but why would you put a sauce on something like this? If anything, you should put gravy on it. That’s your hallmark. I suggest to order sans sauce. Also, much tummy ache later. Couldn’t much stomach dinner. Eek. All in all, I know it’s a big stucco building that emits noxious vapor stench, I know it’s adorned with a giant plastic bucket, I even see that their logo is, in fact, a BUCKET. But my overall impression: not so bad(see photos).
Katee L.
Tu valoración: 2 Los Angeles, CA
The food was great as usual. but the customer service was terrible. The girl on the cashier was not courteous at all, then they did not give us a drink, napkin, fork. Very poor customer service!!!
Chris T.
Tu valoración: 3 Tucson, AZ
Well every once in a while the corporate food machine deserves a shout out. Lets see what can I say about this place. The food is everything you want at a KFC. It seems to be in the middle of a remodel. The furniture is down right dumpy. Its definitely ghetto KFC. But I just love those 99 cent snackers. Buffalo is my favorite. Also the staff here are the friendliest I have ever encountered in any fast food establishment. Also there is actually parking available.
Simon C.
Tu valoración: 3 West Los Angeles, CA
woohoo! FTR for a KFC!!! AOK! i actually had my staff meet me at KFC here for a meeting today. why? because those damn crispy chipotle chicken commercials have been SCREAMING out my name, and like that itch that just won’t go away when the valtrex( ) hasn’t kicked in yet, i HAD to scratch it! i admit it. now that the popeye’s in samo is gone, i’m willing to eat sloppy seconds, and for me, that’s KFC. i’ve never been a fan of the extra tasty crispy, because even though it’s crispier than the original recipe, it’s not tasty. the new crispy chipotle chicken is more of the same. the commercials promise it to be all about«flavor with a kick.» ummmmm. no. no flavor. no kick. stick with original recipe. at least it has flavor. or better yet, make the pilgrimage to popeye’s. if there’s one close by you, you live in the hood… and i’m jealous.