Jo-Ann Fabric and Craft

I just love this place. Was looking for cloth to design my own dress for my sister’s party and found the perfect color and cloth that I wanted at this store, after looking everywhere like crazy. The staff was helpful and I just love shopping at this store.

Came in with my wife because she wanted to start knitting. No salesperson in the store could provide any assistance to help her decide what to buy. Not only that but they didn’t even care.

I absolutely love this store! It is well stocked for what ever craft or sewing project you are working on. Their upstairs is full of fabrics of every kind. Downstairs they have most of their craft items from flowers, jewelry making, needle and yarn crafts. If you enjoy craft-​work then just walking through the store is a fun experience. The people working there are very knowledgeable and can guide you if you have questions or concern. They go above and beyond to make sure that the customers get the best deal possible. One of the cashiers once gave me coupons that a previous customer decided to not use. Returns are also very simple with a receipt.

They have a huge selection of yarn and knitting accessories. You definitely must sign up for their text messages to get coupons via text weekly. These coupons are different from the ad. Yarns are always on sale and they have a good selection.
Their seasonal stuff goes on sale and it’s super cheap when the holidays are over. Sometimes over 70%. They try to keep their shelves free of clutter and organized. Cashiers are always friendly and they always patient with the coupons and offer better discount.
Plenty of parking in their lot. The only complaint I have is that their middle aisles are tight and you always have to dodge people. Kind of annoying if you have the small cart with you.

I used to come to this store all the time and loved it but lately they have had nothing new on the shelves and the stuff that they have is picked over. I must say I tried giving them different tries with every new visit but third time coming in a month and half and all I can say is something is wrong. Very disappointing … Hopefully this helps you guys step up your game.

I feel like this location wants to be a fabric and craft store, but just isn’t big enough to do that. I’ve been to Jo-​Ann stores in the suburbs that are much larger and actually have very good selection of all crafting needs. This one seems to have very narrow selection and almost no assortment.
The fabric selection is probably fine, but I’ve only come here looking for very basic things (fleece solids, etc). The yarn selection seems OK compared to any general craft store, but things like their paper crafting, drawing, painting, or jewelry making (to name a few) sections are very very lacking.
Since they closed the Santa Monica store, this is the closest store to me, so I have mixed feelings. I’m glad it’s at least somewhat convenient and I can usually find parking, but I’m also often disappointed when I can’t find things I’m looking for.

So freaking busy and the lines were ridiculous. The isles were very claustrophobic. The parking was a mad house too but that’s not their fault. Big store. They have a lot of items in the store which is good. More stuff than I thought they would. The line for getting fabric cut was so long and took forever. Prices were actually really good.

Just went to the shop in Santa Monica as they are closing tomorrow… One of the employees who has been there for over 15 years was not rehired or moved to their new location… she was given one day notice and this is after she had asked to be transferred and even sent in a request. I will not return to this store… people say WalMart is bad, but this takes the cake…

I am so sorry I can not remember the name of the cashier who helped me, maybe Raven (?), but I have to say I was super impressed by this young lady who went out of her way to make certain I got the proper discount and helped find everything I needed.
Mind you, she had juggled a phone customer that seemed demanding with class and ease, while acknowledging the line of 4 customers waiting, and STILL had the patience of an angel!
Thank you for a wonderful experience in a store that can seem overwhelming — I will definitely be a regular customer with customer service like that!

A very easy, comfortable, and well-​organized place to find fabrics. The fabric selection is average, catering slightly more to the quilter/​crafter than the tailor/​seamstress but there is adequate selection for both. This is not the place to find many high-​end silks, tasteful prints, or bridal materials, but there are many cotton quilting-​type prints, fleece prints, and costume fabrics. They also carry all the sewing basics. Prices are average to high.
Parking is ample and easy, located in a small shopping center.

Ok. So I love crafts. Don’t do them a lot and when I do I have lots of questions. But keep in mind. I do crafts because I enjoy them.
Ok so I have been to the JoAnn Fabrics a couple of times. EVERY Time I come the same dude with a pony tail is on the second floor.
To describe him as «over it» is an understatement. I don’t care if you have a question, comment or a request. He is not having it.
There is no sense of customer service. Everything is a hassle with this guy.
I thought i was finding him on a bad day, but the most consistent part about shopping here is this guys pissy attitude.
His name tag is hard to read.
Also not super impressed with the assortment of fabric.
Ok rant over.
Wait! Woman at the check out I the first floor was super sweet! She was helpful to everyone around her. The next time I need to go there I’m taking her by the hand. I kinda think she’ll let me.
Now rant over

This place was so helpful in assisting me to purchase my sewing machine. I didn’t know which model or brand to get and luckily a customer returned one and I was able to buy it at a discounted price.
Their upstairs is great and spacious. The workers and associates are super friendly and are great in being familiar with all their products and fabrics.
Love this location and will definitely return for all my sewing needs

What a sad review to write… I have loved coming to this location with my mom since it opened in my neighborhood. We always found the tools and inspiration we needed for our crafting projects. The staff is generally helpful — they are available but don’t hover too much when you’re clearly thinking through your options in the aisles.
This evening, a stout man in a decorated apron cut some fabric for me to take to the register downstairs. I had to return to the top floor to select a forgotten item and returned to the cashier to pay. Oops! I lost the ticket issued by the man in the apron! The helpful cashier called up to ask for the price and said, «they want you to go upstairs.» It was as if I was being «sent to the office.»
I came to the table and was subjected to:
–Loud exasperated sighing
–Eye rolling
–Binders being slammed on the counter
–Upper lips curled in disgust
–begrudging acceptance of my payment
What a pathetic assembly of rude, angry and clearly unhappy, UNHELPFUL people!
By the way, the man in THE apron is named Taylor and his rude cohort’s name was something like «Anna Karen.»
The lady at the register downstairs was lovely. She looked at me empathetically and her expression seemed to imply «I work with a crowd of idiots.» Too bad I couldn’t remember her name. Clearly the thoroughly negative experience outweighed anything positive and made the biggest impression of the evening.

«Found» this Jo-​Ann because I was looking for Pearl Art store (closed). BUT I was happy to find a Jo-​Ann close to home (because why sit on the SM freeway if you don’t need to?).
My experience is hit or miss. For basic craft/​kid art stuff, it’s fine. I needed a basket for a gift project and pickings were slim — at Easter season too.
Another time I needed plain gift bags, called ahead and was told they don’t carry them. WT. Michaels has them. Moskatels has them. I guess the goofball on the phone didn’t put it together when I said I saw them on line.
Parking is plentiful and free. If you feel like rattling around, it’s fine. Michael’s or Moskatels (the same store) is WAAAY more inspiring and the employees are helpful.

I really liked this Joanns I recommend to look up coupons to get more bang for your buck .I found a 50%off coupon on Google and I used it on all of my Regularly priced items, great selection of baking and cake decorating supplies I got a 20 inch fondant roller by Wilton for 13 dollars can’t beat that ! COOL PLACE

The customer service here is extremely awful. While returning fabric being accused of cutting it and receiving attitude of verbal accusation and implication that something is not right with the fabric through the period of 25 mins trying to return 3 pieces of fabric. There is no complain form and department to file a complain. And the «miserable life» atmosphere shadows the environment no matter how clean it could be. I sincerely reminds you carefully plan your trip here since it has a high potential to ruin the rest of your day emotionally and negatively affects your feeling of life momentarily (we are happy beings indeed).

I don’t know what took me so long to check out this location of Jo-Ann’s. It’s very clean and organized so easy to find what you’re looking for. The staff was helpful and attentive. They have a great selection of items for scrapbooking, making jewelry, cake/​cupcake decorating, and of course, fabrics, yarns, ribbons and decorative stuff. Prices are so much more reasonable than you would find in other stores. I will definitely be back as parking is easy (they have their own lot!) and the location is very convenient to my apartment.

I really wish Jo-ann’s would feel less like a mid-​west discount craft store, and start curating some cooler items. I come here somewhat frequently for some projects I’m working on, and usually feel a bit disappointed that I can’t find greater variety, higher quality items. Take fabrics– there’s no silk, only cheap cotton printed fabrics. Beading is all plastic and tacky looking, no agate or semi-​precious stones. They don’t offer candle– or soap-​making material like Michael’s does, although they do have cake-​making products. Its just frustrating that there are so few good craft stores in general, it seems like a «super-​store» like Joann’s should be able to provide more than just basics.

It’s so clean and organized in here, and there are always coupons available in the weekly circulars. I’ve gone here to get supplies to make t-​shirts, costumes, and crafts and am always satisfied with what I get and how it turns out, and the LOW PRICE I can get them for here. Definitely my go-​to craft store.
And for those who sew, the fabric is on the second floor!

The Jo-​Ann Fabric and Crafts store on La Cienega (just North of Pico Blvd) is GREAT. It has 2 floors full of all of the fabrics and crafts that you could possibly need… as a non-​professional. I was just there again this weekend. I am so happy that this location was opened because it saves me a trip all the way down to the Jo-Ann’s in Torrance (which, by the way, is a bigger store). However, the smaller La Cienega location has everything that I need.
I checked out the fabrics on the 2^nd floor and was happy to see that they had a wide selection of fabrics that I would actually select (instead of aisles full of a bunch of ugly fabrics that I would never want).
I really like that they offer a lot of sale items. And, they always seem to have specials and coupons. One small negative is that their Halloween section was pretty small.
Parking in their private lot is very convenient. And the sales representatives answered my questions almost immediately.

I am NOT a crafty type. At least not in the «I’m going to make my own artwork and centerpieces out of felt» kind of way. But we decided to re-​cover a chair in our living room so a quick online search found a 40% off coupon and another 30% off coupon for Jo-​Ann Fabric so we went.
Lots of parking so big plus. The place is huge and a little much if you don’t do crafts but we found what we were looking for, used the coupons with no problems at all and we’re on our way quickly. Staff was friendly and efficient. If I ever find myself in need of fabric again (and I hope I don’t honestly), I would go here.