High Q Appliance Repair

Called High Q after our fridge was leaking water out of the bottom! They scheduled an appointment for the next morning and Leo called when he was 30 minutes away. He arrived promptly and got right to work. He examined the fridge and realized the door had been left open for a bit, and repair would not be necessary. Really quick service. Will definitely recommend to anyone with appliance repair needs!
Thanks Leo!

This company is hands down the best! Reliable, honest, and very knowledgeable. Gabriel called to tell me he was running early which was great for me. My washing machine stopped working in the middle of a cycle. He assessed the problem immediately and told me the cost of the repair would be more than a new washer would cost me. I was so impressed with his candor, his expertise, and his friendly, yet professional manner. I encourage ANYONE who has a problem with an appliance of any kind to call High Q!!!

Our stove wasn’t working. Gary came looked at our stove and checked to see if our gas was working. He was great. The problem turned out to be something do with our gas, but he showed us what the problem was which was really helpful!
They came over fast and they were able to help out really quickly.

These people are extremely professional. The call to schedule was easy. The tech Gabriel showed up before his appointment window. He was honest, professional and friendly. He told me the cost to repair was more expensive than buying a new one. I will not hesitate in calling them again. Thank you High Q and Gabriel!

Archie was super nice! Wow! I wish all repair guys were like him. Our fridge was starting to make some noise so we decided to have a repairman come check it out before buying a new one. Archie was prompt and already knew what what wrong before he got to the house! In the end, the cost to repair it wouldn’t be worth it, and Archie was super honest about what I should do. Thanks, Archie!

I just had the best experience with an oven repair man named Gary from High Q. We have a Viking stove that would not light and I thought the ignitor was blown. Gary quickly figured out that it was simply not getting power and it was the wall outlet that was the cause of the problem (as we are currently getting the house re-​wired). Then the best part: he said he could not charge me because the diagnosis took all of five minutes. I literally responded: this is the best experience I have ever had with a repair person. The next time something really does not work, Gary will be my first call.

I contacted them to give me a quote on my broken fridge. Gabriel came promptly the next day and diagnosed the issue immediately. He gave me a list of options of how I could fix my fridge and was extremely honest about how tough of a situation I was in. I really appreciated having a professional like him take a look and his advice was vital in helping fix my fridge.

had problems with our gas range and after turning off gas/​electricity I searched Unilocal and found the great reviews for High Q… phoned and spoke to Erica, who asked a few questions and set appointment window of 3 hours… was called by Gabriel, my technician and told he would be arriving in 30 minutes (and he did !!!)
Gabriel was friendly, polite and very professional… he diagnosed the problem and fixed it on the spot for me… a very pleasant person
everything about this experience was perfect, from initial point of contact to technician to repair… I will always call «High Q» for appliance repairs and suggest you do the same.
Thanks Gabriel… this was service with a capital S !!!

Our lower oven stopped working and the door wouldn’t close, and our top oven was making very loud noises back in September, so we called High Q because of the amazing Unilocal reviews. We spent over $ 350 to repair the oven, and a few months later, we have the exact same problems. I called High Q and was told that they only have a 3 month warranty to come out and re-​repair something they already fixed, and since it’s been longer than 3 months they will be happy to come out for a service fee of $ 95 which they will discount if we use them to do the work. I asked the customer service representative why I should have confidence in them if they weren’t able to fix the problem in the first place. His answer? «I’m sorry».

Arthur quickly diagnosed the problem with our 10-​yr-​old Whirlpool gas dryer that had stopped working. Returning with the necessary part this morning, he fixed our dryer in less than an hour! I really appreciated the advance calls about his arrival times and his conscientious effort to honor the stated appointment windows.

Based on the great Unilocal reviews I called High Q to come out and give me a quote on my fridge with a broken temperature sensor.
Archie was very professional and after diagnosing the problem, he explained everything in detail and gave his honest opinion on the case.
After reviewing, we decided not to move forward with the repairs, as it would not be worth it.
Not the news I wanted to hear, but happy I got a professional and honest opinion, and was not talked into an expensive repair instead.

Absolutely wonderful experience. HONESTY. That’s the key. Hard to find these days. Gabriel was fantastic. Called me to let me know he was on the way, showed up right on time, was very clean and professional! Was honest about whether my dishwasher should be repaired or replaced and worked with me on every issue. A+. Won’t go anywhere else in the future.

Gabriel with High Q Appliance Repair was great! He came before our appointment window and knew what was wrong within a few minutes. Unfortunately, it was not good news and the appliances have to be replaced, but I got a fair rate and the service was great. He explained what was wrong, how to avoid it in the future, and gave us advice on what new brands to go with. Definitely recommend him!

Appliances breaking down freaks me out because, much like my car, I have no idea if someone is going to screw me over due to my ignorance. Thanks to high praising Unilocal reviews, I found High Q.
A very quick analysis on why my 4 year old washer was acting up. An hour later, the tech was done and I’m happily back to doing laundry.
Very professional on all counts and fair and decent pricing. Asked for a $ 20 additional discount and it was generously given to me. I will definitely call on them again for future services.

I see why all the 5 star ratings.
I had two other companies look at my range at various times to fix the igniters. Both companies quoted me nearly $ 1000 and told me it was not worth fixing. It is actually a pretty nice range, so I just kept using it and had to use a stick lighter to light the burners. And that’s how I have been using it for 3 years now.
Out of the blue I decided to have High Q take a look at it. Igor and Ivan came out and told me that they could fix it and quoted me a very reasonable price. They ordered the parts and came back 3 days later. They really took their time to get it right. One of the other companies that had come out and told me that it was not worth fixing had apparently stripped out some of the screws trying to take one of the burners apart. Ivan and Igor were very careful to try to save what I had and really spent the time needed to take things apart properly.
Anyway, the story has a happy ending. The stove works like new. They guys were clean, friendly, skilled and genuinely nice people. And it was at a very reasonable price. Totally worth it. The only thing I’m pissed about it I have been using a lighter for the past 3 years. Wish I had found them sooner.
Highly recommend!!!

I had an excellent experience with High Q. They were easy to communicate with and have a reasonable 3 hour window for arrival. I just had my refrigerator repaired today by Andrew. He was very professional and polite. He was also great at explaining the possible problems and options for repair. He even sent me a follow up message to make sure that the fridge was working well in the time he anticipated.

I can truly say the company lives up to their reviews. My technician, Andrew, was very knowledgeable and considerate of me and my property. The first thing he did was to cover his shoes wth booties so he would not dirty my floors. This was before he even knew we usually remove our shoes. Then he thoroughly inspected my freezer and noted what needed to be done. When he got the part needed, he again contacted me and we agreed on the time. He came on time calling me to confirm just prior to coming. He quickly fixed the problem and again inspected all to be sure he did not miss anything. I would call them again. I also think the price they charged was reasonable.

Gabriel was awesome! Very professional, friendly and courteous. Will call the Company again in the future and will tell our friends and neighbors. Thank you so much!!!

Steve was awesome. He came out and looked at our washer and dryer. Unfortunately, after weighing our options we decided it was not worth fixing.
Steve was very honest and walked us through the options moving forward. I highly recommend them.

This is a wonderful Company. Gabriel is the service person who came to fix my dishwasher.
He was professional, very skilled, took the time to give great insight and explanation of the problem and recommended repair, and he was very trustworthy and kind.
When managing home repairs, it is hard to find people who are both skilled technicians and trustworthy. Gabriel is both. I would highly recommend him/​the company to others.

Archie came out to diagnose our leaky fridge — he was very helpful and taught us everything we needed to know with what needs to be done. Very friendly and a great experience!

We are customers for life. Our fridge has been leaking, ice maker not working, lots of little problems. We called to schedule an appointment Thursday for the weekend and had no problems booking a time frame that worked for us.
Archie arrived during the scheduled time (yay!) He was very friendly and took the time to diagnose our situation and then explain everything to my husband and myself (I had a ton of questions). The price to fix it was reasonable and actually less than we expected. It was a quick fix in the end and I cannot recommend Archie and High Q Appliance repair enough. When the time comes and we need another repair they will be our go-​to. Trustworthy service is hard to come by these days. Thank you!

Recently recieied a large Wolf oven and stove top from a friend. We didn’t know anything about what could be wrong with it. Within a day Gary came out and helped us find the problems and find solutions to them. Easy and fast.

Steve determined the problem with my dryer in less than 20 minutes. He ordered parts, returned the next day and fixed it. He even gave me a discount on top of the Unilocal voucher. The dryer works better than when we got it.

The best appliance service I have ever experienced. Great initial interaction to set an appointment and fantastic follow up and communication.
He showed up on time (called prior to tell me exactly when within the window) and within minutes of testing my washer diagnosed it and gave me options.
Great guy as well so two thumbs up!

I had a leaking washing machine and a dishwasher with a molding seal. From scheduling to the technician (Archie) to the quality and price of the repair, I was very pleased with High Q’s service.

I was very pleased with their service. Egor was prompt, knowledgeable and professional and did an excellent job. He was able to quickly diagnose the issue with our Kenmore dishwasher. I would use this service again.

I called in the am for service on my Bosch dishwasher. I was scheduled for 2 — 5 the same day. Steve called shortly before 2 to advise he was on his way. He was prompt, friendly, and professional. He identified that my repair was a warranty item, and advised that he was not an Authorized Bosch Repair person and did charge for the call.
Highly recommend.

Gabriel S was extremely helpful and provided great service. Timely, efficient, and friendly. All around cool dude and company. Will be using again in the future for all household appliance issues.

Called HighQ to fix our Maytag Bravo Washer (top of line) due to leak at the bottom. Book on Sat. and come on Tue. (need better availability on time slot). Archie is great and know exactly the issue in few mins. He went pickup the parts and replace the pump in 20 mins. Found out a penny got suck into drain pump. The power of the spin cause penny to cut thru the pump housing. Archie is great explaining the cause and also provide additional tips to maintain the washer for long use.

My washer stopped spinning, called High Q, Steve was here within hours, quickly diagnosed that the belt had come off and reinstalled it, he was polite, clean, and communicative. Would use them again– thanks!

I called High Q because my gas dryer stopped working well and was making a horrible screeching sound. They came out the same day that I called within the time frame they gave me and called 30 minutes before arrival as promised. Archie, their technician, was very professional and got right to work diagnosing the problem. He gave me a quote after showing me what was wrong and said he could fix it right then and there. I would recommend their service to anyone needing a good appliance repairman. A+

This place was outstanding from beginning to end. The person who came to check out our fridge, Vic, was very courteous, friendly and professional. He showed up promptly and quickly diagnosed the problem. The price was very reasonable and I will use this company the next time out fridge acts up.

I called High Q Appliance Repair to fix our Viking oven which had one burner out based on the many 5 star ratings they received. They were able to schedule the oven repair the same day which I was happy with. The technician Gary called ahead to confirm his arrival time and arrived at the designated time. As I was not home to meet Gary, my wife said he was professional. He assessed the oven problem and determined that the oven ignitors and oven burners needed replacement. Both ignitors and both burners were replaced per Gary’s and Viking’s recommendations. Gary promptly replaced the defective parts and calibrated the oven.
While I am satisfied with their service, I thought the replacement parts and service were WAY overpriced. Their Customer Service was fantastic in responding and satisfying our concerns. (Thank you, again). I would highly recommend.

Stan came by after our refrigerator’s compressor went out. He came out on Christmas Eve, and was able to fix the compressor in no time. He was a total pro, got everything done so quickly, and was a really nice guy. Thanks so much, you guys really saved us a lot! I’d totally recommend these guys, especially Stan, to anybody!

So a fire started in our oven after the nanny turned it on and didn’t check to see there was anything in it. …and there was! So some plastic ended up melting onto our oven’s floor and racks! Then my husband decided to turn on the self cleaning feature then that’s when we heard a beeping noise coming from our oven.
I called High Q Appliance repair and guess who comes to our rescue? Vic! and it also happened to be his birthday! It was so nice to see him and he explained the situation to very clearly, even helped me find new racks to buy for the oven, and was so professional and kind.
We are definitely going to call High Q appliances again the next time we need another repair. Thank you, Vic!!!

As I was told would happen when I set up the service call for repairs to our refrigerator & oven, I received a call from their technician, Gabriel, that he would be at our location within 25 minutes, which was absolutely accurate.
Gabriel was very polite, and personable, immediately insisting that he remove his shoes upon entry since we had carpeting he had to walk over.
He quickly replaced the freezer handle on our French door refrigerator. He then moved on to the oven and replaced the light bulb unit that had cracked at the base and I could not replace myself.
Unfortunately, the needed other repairs to our oven would cost more than it will probably cost to replace the entire oven.
I do not mean this as a bad reflection on Gabriel or High Q. Its not a new oven, but its not «really old» either, and they just don’t make them to last these days. I was pretty much expecting the quote to be what it was.
If I felt it was worthwhile to have the repairs done, I would not hesitate at all to have High Q perform them, and if I do have occasion to need repair work done again, I will immediately call High Q and I will request that Gabriel be the technician they send.
He was great!
Thank you High Q & Gabriel (bless you!!)

After contacting LG Solutions and waiting for a week for service with a confirmed appointment, no one showed up. When I called, at 11 am on the day of the appointment, the office was closed. After waiting another 2 days, LG Solutions and Assurant (the booking agency) told me I’d have to wait 2 more days for a representative to get in touch with me to re-​book the appointment.
Exasperated, I turned to Unilocal and found High Q Appliance repair. They sent Mark within a few hours (even though it was a busy day). Mark was courteous, professional, and went way beyond the call of duty. He personally picked up a needed part and returned at the end of the work day to complete the job. Mark and High Q Appliance Repair has earned all the stars possible and more.
You can’t go wrong with this technician and this company.

Artchie was prompt and honest. He knows what he is doing :)
The customer service Tanya was super nice, thank you for making an exception and nicest courtesy.
Will definitely use them again.

They fixed my fridge and just in time for Thanksgiving! They were on time and helpful. They also did a little extra maintenance to help it last longer. I highly recommend them. Stan is the Man!

My 15 year-​old DCS stove had one oven that stopped working. Gary came out the next day and did a great repair, fast, knowledgeable and courteous. I would recommend this business.

1yr later
Great service. Very Prompt. Gary had our problem with our dryer solved very quickly.

Just had my Electrolux range assessed for a faulty knob. Gary came after he called and gave Me a 30 min. window… love that.
It was a simple fix, and told me to try resetting the computer board. He did it for me, and guess what! NO charge. Made my day
Great service, friendly service man. Will call High Q for all repair needs in the future.

Swift response.
Friendly knowledgable technician, Steve, came out to our home in Hollywood, assessed the situation with my washing machine and advised me on how to proceed.
If I ever need appliance repair in the future, I will call High Q again FOR SURE.

My experience w/​Hi Q was 5-​star throughout:
* Customer service handled the appointment with a great attitude, quickly and easily (same day, too!)
* Steve, my technician, called 30 mins ahead with his arrival time, which was near the start of the 3-​hour window.
* Arrived on time, fixed the washer very quickly. He then addressed an unrelated sink issue in 2 mins, saving me a ton of hassle.
Superior experience, start to finish.