Santa Clarita Appliance Expert

Best service– would use again or recommend to a friend. Mike was a pro, and I appreciated his expertise and honesty. 6÷18÷2016.

Professional and knowledgable. Andrew gave good and honest service. The best part is that I felt comfortable that he knew what he was doing and gave a good price. Also, the same day (same morning) service was dispatched. Great, because you don’t want to live without a working washing machine for more than a few hours!

Best in Santa Clarita!
The service is top notch. My experience was awesome, starting with the associate that received my call and made every effort to provide an appointment that would meet my needs and availability. The service technician called prior to arrival. Mike presented as very professional. I also appreciated how he was able to share his technical expertise and answer all my questions. From start to finish, Santa Clarita Appliance Expert is the best!
–SA

I have noticed our freezer part of our fridge was not keeping it temperature. I did a search and came across Santa Clarita Appliance Expert, I called this morning (5÷20÷16) for an emergency appointment and they accommodated me with one. Mike the technician came, I told him the issue and what had been done before. He gave me my options and in our financially best interest, it is best to get a new refrigerator as the cost to fix ours would be about the same as getting a new one. He suggested to rent one in the mean time if we weren’t able get one so quickly which is a great option that I didn’t think of. I appreciate Mike’s truthfulness about the situation, it allows me to trust this company for other future repairs we might need. cause you know appliances do need repairs from time to time. I will call them again when a problem should arise.

Mike was awesome! On time, called me before coming, and quickly assessed my problem with the washing machine. Within 15 minutes I knew what the problem was and how to address it. Appreciate you!

All I can say is don’t buy a warranty (unless you buy one at time of purchase, because you will pay 4x the amount for a current warranty) I paid $ 322 for a warranty at time of break down of my washer and they will hire companies that don’t care and will close the case to get paid when they have not fixed a thing. After 5 weeks of calling the warranty company for my Whirlpool washer and them sending out 3 companies during this 5 week period (and same issue recurring) I decided to google and call my own repair person and pay out of pocket (after I called the warranty company for a refund). Mike shows up, gave me an estimate. He took time to explain the issue and then gave me an estimate on the repair. Since the repair was close to $ 400 I decided to not have the washer repaired. Mike refunded me my deposit and told me if I needed anything to give him a call. Very fair and honest. I will definitely recommend him to others and he/​Santa Clarita Appliance Expert will be saved onto my rolodex.

This company is just amazing. Andrew came out on time and was able to quickly diagnose my issue. They took the time to explain the issue and steps to resolve the problem. Their team is courteous and responsive. I highly recommend this company.

Professional from beginning to end. Our technician Mike showed up on time and even called to offer us an earlier appointment.
He was able to quickly diagnosis our problem. He then informed us that it would cost more to repair the washer versus purchase a new one. We were so appreciative of his honesty.
I recommend this company without hesitation and will most definitely be using them in the future!!!

Amazing, quick and efficient service. Shout out and huge thanks to Mike for his help!

Originally, I wrote this:
Wrote to this place twice to get some feedback and request a quote.
The Unilocal page says they answer within 24 hours.
Never heard back.
Must not want my business.
Since then:
I received a reply to this Unilocal review and also an email, apologizing for the lack of communication and offering a home visit at no charge.
Mike came out to look at my problem and after performing a rather thorough inspection (this is a weird issue and so nobody is really sure what is causing the clicking noise), he felt it could be the ice maker. Mike unplugged the ice maker (the noise stopped) and told us to leave it unplugged for 24 – 48 hours and if the noise came back, to call him again. If the noise did not return, then we would need a new ice maker.
Well, about 8 hours later, the noise returned. I called the company and asked them to send Mike out again.
This time, Mike did actually find the problem. The fan attached to the evaporator motor was rubbing against the plastic housing. He indicated this was due to a non-​standard motor (we had to have the evaporator motor replaced several weeks ago because it had failed, and since an original motor would take a few weeks, the repairman replaced the motor with a universal motor). The company that replaced the motor apparently did not install it (and/​or the brackets) correctly and so the fan was a little off-​center.
Mike spent a LOT of time on this, and re-​installed everything (motor, brackets), and now everything is lined up and quiet.
I offered to pay for the service call, but Mike refused.
Needless to say, my mind has been changed.
Therefore, I now give this company a 5-​star rating for their service and thoroughness, and willing to find the real cause of the problem.

Mike come and to fix our dishwasher in very few time.. He was friendly, and nice, and professional. Explained to me step by step what he was fixing and what it was going to cost.

My dryer quit heating and I was worried about the repair cost. I searched on Unilocal and found these guys. I am very pleased that I did. I had no problem getting an appointment and they called ahead to make sure I was home. They arrived on time and were very nice.
Mike was very fast at finding the problem and repairing it. He was very professional and at a fair price. I’m so happy to have my dryer working again I will definitely call them with any future repairs! Awesome job thanks so much!

I had a dryer stop working on me just like many people on here. Called another local repair shop and they were slow to respond and the earliest times available was weeks out.
So I called Santa Clarita Appliance Experts and I’m glad I did. Got an appointment scheduled when I could be home the next day. Mike called and showed up right when he said he would. and within minutes had my dryer back working again. Don’t know how that sock got in there to clog things up, but Mike was quickly able to get me clean dry clothes again.
Mike was professional the service quality provided was excellent. I know who I’m calling if I have an appliance break down again.

They were on time and very friendly and professional! Also, very fast. It would have taken me FOREVER to dismantle my washing machine, but they had it diagnosed in 2 min. I highly recommend Mike!

I had a dryer that wouldn’t start. So I saw how many
5 star reviews this business had so I called for an appointment. As the other customers said Mike made
A service call the same day, called before he got here
And showed up on time. He told me about my problem and told me what it would cost to fix. He also showed me how to start my machine until I can replace it.
Mike is the only repairman I will ever use.

Mike came out and performed a quick fix at NO CHARGE! Explained to me that my air gap on my Dishwasher was simply clogged with a coffee bean. He showed me what to do if it happens again and quickly unclogged my dishwasher. He very nicely helped me out and could have charged me a service fee but didn’t.
From the moment I called to Mikes great service this company knows what customer service is all about. I will recommend them to all and happily use them again should I ever have the need. Thank!

Thank you! I called to have my washer fixed because it wasn’t spinning or draining. Gabriel S. Came out, took it apart and said it could be fixed, for $ 700. I declined the offer, and he graciously accepted my response.
It’s wonderful to deal with someone who understood the problem, took the time to diagnose and laughed with me at my pain. Gabriel S. is by far a professional in his field.

Santa Clarita appliance expert, this is who you call if you want good customer service! Knowledgeable, kind and friendly!
Thank you Mike for the outstanding service!!! I would recommend anyone who needed service to this business!

Fast, honest, professional. Mike showed up shortly after we called and when he opened up the dryer to take a look the sound stopped. He could have just left at that point but he dug into it a little deeper to see what might have caused the issue. He figured it out and did some research on his iPhone. He discovered that the part is no longer available. He explained that the dryer would continue to function but would just make noise and then, to my surprise told me that he wasn’t going to charge me the service call fee since he didn’t fix anything and couldn’t have because of the part not being available. He then gave me advice regarding the purchase of a new washer and dryer and explained his opinion on current features in new machines. That advice alone would have been worth the service call fee.
Great experience. We will absolutely call again if we ever need an appliance repaired.

I had Mike come out and help me with my Viking Refrigerator. He was super fast and everything was perfect. Very sweet guy and very informative. He told me what needed to be fixed, and completed the job. Definitely will be using him again!