GR Plumbing

No show. No call.
I scheduled a small job and Art the plumber gave me a call a few days ago to confirm a time. We confirmed for today at 9am. It’s 10am now, he’s a no show and the office lines are being answered by a third party that has no information but only takes your message. Lame and wasting my time. Will not use again.

We have had two great experiences with Art Aragon of GR Plumbing & Rooter. The first plumber our landlord consulted gave him some BS story about sewage smell inside the home being due to the extreme heat this summer and that nothing could be done about it. Art came to the house and was able to explain exactly what the problem was in detail to me and my landlord. (It was in fact, a very big problem!) He was courteous, thorough, and very honest. He did not rush the process, and he even offered to come have a look afterwards if the landlord decided to have the other plumber make the repairs. My landlord decided to hire Art to do the job, and he came back the next day and it was all done in three hours. Art is very knowledgable and straight forward. I highly recommend him for any of your plumbing needs!

Art was amazing! The quote was totally reasonable. The workers finished early and they did an excellent job. Art is completely trustworthy and was a complete friend during the entire process. Can’t recommend them enough.

Great company! They immediately came out to look at my sewer line, bide the lowest price, and we’re done within a day. I couldn’t believe how respectful and courteous they were through the entire process. Had a second plumber friend check out their work and he said it was done correctly. Will definitely be calling them again for any plumbing needs!

I’ve had to call GR plumbing twice in the last week or so. Each time they were at my home within the hour. Both service techs were knowledgeable, friendly and professional. I have an older home and have therefore dealt with a number of rooter services in the past. This company is a breath of fresh air. Great service and good prices. Would definitely recommend!

I used this company to install a gas line for one of my customers. The experience was perfect from start to finish. There pricing was fair, they handled the permits with the city, and they completed the work quickly and at expert level. I have already referred them to another customer. I will continue to use GR Plumbing.

Great guys! My water heater wasn’t making any hot water and I gave them a call. They sent a repairman the next morning at 9am. I thought I needed a new water heater but it turned out that I only needed a new heating tube or something. Honest and reliable, I would definitely use them again.

I just bought a new washer/​dryer set and needed to have a drain line installed for the washer along with a vent for the dryer. I scheduled an appointment with Art for the estimate. He called me the day of to let me know he was running a little late which I appreciated.
Art earned my business because his quote came in the lowest at $ 500 (One company called The Best Plumber I Ever Had quoted $ 2700!!! LOL!) and he seemed the least flakey out of everyone I talked to. If he didn’t pick up his phone, he would promptly return voicemails.
On the day that the job was scheduled, Art and his brother showed up on time, but they unfortunately realized neither of them could fit into my crawlspace to get underneath my house. No problem! They called up one of their pint-​sized homies to come help and he was there within minutes! They finished the job in 3 hours. I wasn’t even late to work! They put in a cleanout for the drain which I didn’t ask for, but was not charged extra for. They also noticed that the kitchen sink pipe was leaking and fixed that as well for no additional charge.
I got a very good vibe from these guys. They were all very polite, friendly and straightforward. They thoroughly explained what they were going to do and answered the many questions I had with confidence. They stood by their initial quote and never mislead or confused me in any way.
I’ve run 10 or so loads of laundry and everything works perfectly so far. I would definitely call on these guys again.

**I STILL RECOMMEND THAT YOU DO NOT SUPPORT THIS BUSINESS. AFTER WRITING THIS HONEST AND ACCURATE REVIEW I BEGAN RECEIVING HARASSING PHONE CALLS FROM ART. I AM CURRENTLY FILING CHARGES. I AM AN EXPERIENCED LANDLORD AND HAVE NEVER MET ANYONE LIKE ART IN THE TRADES BEFORE. STAY AWAY.
update. this business still stinks. stay away.
They were very late, w/​no courtesy call. Then they gave a much to high of a bid and when they realized that I know it was of track (because I have experience in these matters), they (Art) immediately became very defensive and rude. I was polite and merely pointed out that the work was not as extensive as he suggested (see below). I have worked w/​many contractors and tradesmen as I own 12 units, but never have I met one as unprofessional as Art at GR plumbing. I was polite the entire time and Art was very rude and obnoxious and even started taunting me. I couldn’t believe it. I asked to speak to Gonzala the boss on several occasions w/​o success. Stay away unless you want to wast your money or support a bad business.
Follow Up! I had plumber from another company come out and he did the job in LESS than fifteen minutes (not the three hours that Art quoted me). I truly believe that Art was trying to take advantage of me and when he realized I knew that he became defensive and rude. My advice steer clear of GR plumbing, esp Art.

1. They showed up promptly.
2. They did a good job.
3. They over-​charged me.

I called yesterday to request a quote and set up an appointment for my broken toilet (I don’t know what goes on back there but something was loose or needed to be replaced. Nothing serious though like overflowing)
So I called and thankfully Gonzalo said he could be there the next morning!
He came 10 minutes early, assessed the problem within 2 seconds of looking at it and it was fixed and he was out the door in 10 minutes.
Not sure if all experiences are like this but I think whatever was wrong with my toilet was pretty common.
He was there no more than 10 minutes and billed me for $ 110 — I think the part might have been expensive as some have mentioned below? It seemed a bit steep to me but I suppose I paid him for his expertise to fix it quickly so I’m fine with the steep price as long as he is in and out — which he was.
Would definitely recommend/​call again!

Was able to get an appointment for the same day… however, no plumber ever showed up nor did anyone call to cancel. Only when I called them back was I told they wouldn’t be able to make the appointment. I opted not to reschedule.

Our kitchen sink backed up and we chose GR Plumbing b/​c they quoted the best price and were available to come out within the hour.
They quoted between $ 85-​$ 150, the job ended up being $ 150 with a $ 10 discount = $ 140 (to clear a backed up kitchen sink/​laundry sink combo pipe)
They couldn’t clear the pipe out completely b/​c there was remnants from a dead bird in our pipe. poor bird, but. *yuck
I understand that it’s not everyday a plumber finds a dead bird stuck in the water pipes of a home so I didn’t subtract a star for the job being on the expensive end. they attempted to clear the pipe multiple times but that bird didn’t want to come out fully.
I asked the technician to wear booties if he came into the house, he said ok. but instead of going to get them, he proceeded to tippy-​toe towards the sink and continue his job. WTF?! (minus one star. especially considering I just swiffered and vacuumed yesterday). My shoes aren’t as dirty as plumber’s shoes (for the most part) and I don’t wear my shoes in the house. would’ve been nice if he respected that tradition of ours (and most other Asians).
In the end. sink is clear and working on the same day it broke, so. «Yay! I’m a fan»

Can you give a plumber 6 stars?
I would if I could. Art Aragon and the guys at GR Plumbing get my nomination for Plumbers of the Century.
This is an epic tale — but one that needs to be told.
I was in escrow, selling my 90 year old craftsman house in Mid City. The challenge — get my sewer line fixed or lose my buyers and start from scratch. The problem — the buyer’s inspector had claimed the repairs would cost over $ 20,000, and that was a number I simply could not afford.
Enter Art and the guys at GR. Art came out to make a bid for the work, along with a number of other sewer contractors. What impressed me about Art was that he took pains to outline the potential problems with the work, never sugar coating things or simplifying them. He refused to smooth talk to get the job — which was potentially a very big job.
Art’s bid came in at far less than HALF the estimate that the buyers’ plumber had given. When I looked him up and found that GR had an A plus rating with the Better Business Bureau, the deal was locked.
Art and his guys commenced the project in a timely fashion, completing a complete sewer line replacement, including about 75 feet of trenchless pipe replacement work, which is a pretty incredible thing to behold. GR Plumbing saved my escrow and let me sell my house without giving away everything in my wallet. The work they did included small jobs around the house as well and everything was done right from top to bottom.
I can’t recommend these guys more highly and I will sing their praises ever-​more.
But don’t get a big head or anything, Art. I don’t want to catch you driving around in an escalade like those scammers that charge 200% mark-​ups. :)

When I needed a hot water tank replacement they showed up. They seemed to know what they were doing and were very thorough, even though we thought they were a little high-​$ 1,700 for a full tank and pipe replacement. I was impressed with them and was happy to think I finally found a great plumber. However, when I called back to get a relatively inexpensive plumbing job done-​reconnecting a sink pipe from one location to another-​they didn’t show and didn’t call. So I called them-​what do I hear– «Oh, I am so sorry, my truck broke down and I will be there for sure on such-​n-​such date». So here I am waiting-​guess what– NO SHOW NO CALL. Don’t expect to see or hear from them unless you have a large job and they apparently aren’t going to come back even if you previously used them on a big job. Thanks for NOTHING expect a BIG bill from last time and nothing this time! Nice customer service and customer retention-​NOT!

We had a sewage backup and called them to come out. The dispatch forwarded our call to a service technician, who called and said he would call us back once he found out his schedule for the day. He never called us back and when we called them to let them know not to come out anymore, the dispatch didn’t even know that we had called the first time.

Art rules! He fixed up our bathroom sink fast and was super helpful.

After accidentally flushing my electric razor head down my toilet, I won’t get into how, my toilet stopped working. After several failed attempts at fixing the problem myself, I called GR. They were friendly on the phone and got to my house in the promised hour. Art and Jim were very cool and got the job done fast. In and out for $ 80.

GR Plumbing is good… they came to my house on what was a busy Sunday for them and fixed our sewer line to the street. They busted out the big guns cause we had some roots growing in our sewer line. They were in and out in about an hour. They can be pricey though.

I had a pretty bad leak coming from my bathtub faucet. I called GR early in the morning and they said they’d have a plumber call be back shortly. I received a call from Art who was able to come out the next day (my calendar, not his). He was on time and friendly, and knew his stuff. I needed to replace the entire faucet system and valves and he called back with a quote later that day.
The quote was much higher that I expected ($ 310), but I needed the problem solved quickly. The high price was due to their mark up on the fixture. My suggestion would be to buy your own fixtures if they need replacing. That would save you a bundle. $ 310 for a job that really took about 20 minutes was a little over the top. That being said, I would call them again because of their strong customer service.

Here goes:
The Good: They were on time within the time frame they stated they would be at the residence. They were not only friendly but seemed knowledgeable.
The Bad: The quote was outrageous! The quote was $ 900+ and said that a wall would have to be broken down in the process to get access to the pipes to get an accurate picture. Wow! But wait it here it comes…
The Ugly: The job was performed by a handy man in a little over a half an hour and was done for less than $ 100.
Buyer Beware always get a 2^nd quote or you might really pay for it!

the saturday emergency plumbing phone call is never a fun scenario. a minimum amount of internet research led me to these guys, who came within the hour and were friendly, knowledgeable, honest and quick. answered all my questions and didn’t talk down to me, which many repairmen do cause i am a GIRL. did not make a huge mess, and cleaned up before they left.
also assessed another plumbing situation at my house for no additional charge and recommended an inexpensive solution i could perform myself. i am very happy with the service provided!