Garage Door Doctor

Cons: Not the cheapest. That’s it. But probably not the most expensive either.
Pros: I called them and they tried to troubleshoot the problem over the phone. They had me try two or three ways to try and FIX what they thought the issue might be.
Wow. Just wow.
They were very aware that this could have fixed the issue outright and they would have been out the possible money for a service call/​repair. They did not rush me on the call and patiently waited while I fumbled through their directions.
Turns out I had a fried board and the whole opener needed to be replaced. Worst case scenario. What can you do?
However, the humility and honesty of these guys blew me away. Apparently there are enough broken garages and positive word of mouth stories to keep these guys rolling.
Happy to give them this review and will tell others about them.

The 5 stars are well deserved. Reviews are a true reflection of owner. Honest. Fair price. Humble. On time. Great work. Spring busted on door. Came on time. Fair price as quoted. Gave coffee money to assistant but acted very humble. Will recommend and use again. Matt

I decided to replace my broken torsion spring myself and prepared for everything ahead of time. Unfortunately, whoever installed my garage door over tightened the springs and drums causing huge dents in the torsion tube. Long story short the torsion tube was unusable. After calling around, a wholesaler refereed me to AK Garage Door Doctor. I called and spoke with Alex, I explained my situation and asked if he would sell me a torsion tube. Alex did way better than that. He dropped off the torsion tube the same day after he was done with his days work for a very good price. I was able to fix my garage door without any further delays. Instead of deciding to ignore this tiny job (if you would call it a job), Alex went the extra mile and really helped me. I would recommend Alex to anyone, and I will.

So awesome!!! I called to get garage door clickers made and the guy who answered, I believe the Doctor ;) Gave me all the info to DIY even went out of his way to give more info about resetting the programming! I love honest kind people that are willing to share info! Thank you Garage Door Doctor! If I have any garage service needs in the future, I’ll be sure to call for honest work!

As the other reviewers have mentioned, Alex and Kenji came within the time frame they quoted and called to confirm the appt 15 min prior. I now realize they came on a Saturday at 4:00pm when their bus hours end at 2:00pm. Kenji took the time to explain the context and background to ensure I understood what the issue was, made next step recommendations eg When to replace the motor, and showed me how to open the door using the emergency key.
Genuine and sincere! Another satisfied customer!

The guys at Garage Door Doctor never fail us. They have always come through when we have run into garage door issues either by helping us on the phone or in person. They are reliable, trustworthy, and know what they are doing. I would not hesitate to recommend them to anyone I know.

I called them and talked to Alex as our garage door had tantrums.
He came on time on what we agreed and fix it in a very short period of time.
The consultation was free, he told me about what I needed to do but I’m running late and might even better to made him do it and get to work on time. He did great, fixed it and charge me less than I expected. Awesome! The best part is he told me what to do, if I weren’t busy that time I could’ve fixed it myself free with his advice.
Thank you for the service. A very honest man and he’s clearly know how it’s done! I highly recommend to call him on your garage door problems :)

ATTENTION!!! Before you call any other garage service, you might want to save yourself some time and money by giving Garage Door Doctor an opportunity to provide you with some old school downright respectful and honest customer service done the right way. The reviews are correct. They provide Five (5) Star service hands down. I called them this morning (a Saturday mind you) and they came out within a reasonable time, repaired my garage door within the initial estimate and didn’t try to sell me or recommend anything unnecessary at the time. Alex is the man and knows how to deliver premium customer service and superb garage service quickly and effectively. They were in and out in less than an hour. He (Garage Door Doctor) will be the only service call I make when I need garage door repair/​service. Thanks Alex!

I am like 10 miles away and they don’t service my area… I guess they don’t want the business :(

I base on Unilocaler and I call them. Everything turn out wonderful. Very honest, professional, fast, very, very good job. For example, change my new double panel door next day. Also, can mail in payment after job done and no need no down payment at all. Alex know both of us work overtime and his team not mind of move stuff around for us, thank you guys. Moreover, the new door help make our house look upgrade. We all love it. This is like a Christmas gift for us. Thank you and Happy Holiday to Everyone.

Thanks Unilocalers! We had a good experience with Garage Door Doctor too. Expected to be told the worst, oh you need a complete and expensive replacement; instead they replaced a few small parts, lubricated and cleaned up the rest, and it was working fine within the hour – brilliant. We talked a bit about the (inevitable, eventual) big job, but he didn’t seem to think we needed to go there yet, and I’m thinking he knows his stuff.

They are great !!! Our garage went off its track we thought we were gonna have to get a whole new garage, we called Alex and he answered immediately he asked to send some pics so I did, he gave me a time frame (between 1 – 4) witch was fine ended up calling us about an hour later and was going to come in 15 min. This is now 11 am great!!! Within an hour the garage was fixed!!! Great price great service very knowledgeable and will definitely use the dad and son duo in a heart beat!!! If you need anything garage call Alex !!!

First of all, I don’t know how a business can sustain this number of 5-​star reviews, but these guys deserve every single one of them. My garage door went kaput last night; it would only open a foot and then stop. Thankfully our car was already outside or else my wife wouldn’t have been able to go to work this morning. I knew pretty quickly that the door spring was the problem — I missed out on the loud bang of it snapping, but could see its breaking point plain as day.
I called Alex this morning at 8:30. He asked me if I preferred morning or evening and, honestly, I am home all day, so I told them whenever. He promised me between 1pm and 3pm. They called 20 mins before they arrived at 2:30, diagnosed the problem immediately (the springs), gave me an estimate, and were done (literally) 15 minutes later.
After talking with Kenji, it was clear why they are reviewed so well here on Unilocal.He said all they do is show up when they say they will, be kind and pleasant with the customer, keep prices competitive, and do quality work. I will add one more thing: taking pride in what they do.
Although I hope to not see these guys again anytime soon, I am more than happy to pay local businesses for a job well done. These guys are tops.

I talked to Alex today in the morning, and he was at my house within the time he said he would be here.
He arrived and inspected the reason why my garage door opener was not functioning and advised one of the parts had broken and needed to be replaced.
He asked me if I had tools and he informed me that I would be able to fix the problem myself, otherwise he would charge me a fee if I wished for him to fix the issue.
I could not believe the honesty in his assessment and suggestion, and Alex went so far as to give me the part that needed to be replaced for free!!! You do not find any honest, hard working people these days, so I HIGHLY recommend their services to anyone. If I have any future issues or need a new system in its entirety, I will without hesitation call Alex for his service.
Thank you for being an honest and sincere business, and being a true reflection of all the reviews left in the past by others.

Alex was fantastic. I scheduled a few appointments with other vendors, but they couldn’t come out until the weekend or next week. Luckily I ran across him and all the glowing reviews so I gave him a call.
He had a busy day scheduled, but he agreed to squeeze me in for a quick consultation. He was completely honest with me and gave me several options. The consultation was free (the other contractors were going to charge $ 39 to $ 69).
I already told my HOA property manager about this experience, and I’m hoping to pass Alex’s business card to her as well as friends and family.

The tension spring to our garage door broke.
— Quick response time (3 hours).
— Quick repair time (½ hour).
— Reasonable price for parts and labor.
— Easy… Good job.

I hired Alex (and Kenji) to come take a look at the garage door of the town home I just purchased. The garage door would rattle and shake every time it opened and closed. Alex and Kenji diagnosed the problem quickly and installed new springs. I also asked them to install a garage keypad outside. It has been a year and everything is working well. Alex is also very responsive to any follow up questions I have which I find very rare and appreciate very much.

Alex and Kenji were awesome!!! They were quick, efficient, highly skilled, professional, and most importantly honest and reasonably priced.
One of the sections in my wood garage door separated from a large reinforcement hinge and the garage wouldn’t close anymore. I spoke with several garage repair specialists/​crooks, and all said it was beyond repair, I had dry rot, not worth repairing etc. and tried to sell me new garage doors ranging from $ 5500-​$ 12,000 for fiberglass!
Alex was in the neighborhood and came by to give a free estimate, and tells me the wood door is perfectly fine, just needs some maintenance. In a matter of minutes, after some banging and drilling, Kenji re-​attached the loose hinge, tightened and reinforced all the other existing screws/​hinges, and it was completely repaired. They only charged me $ 95, which is less than what most places charge for a service call to just give you and estimate.
Alex further recommended I replace the 15+ year old spring for a couple hundred dollars only bc my spring was worn out and put unnecessary stress on my motor. He even showed me the stress test to show the spring was not working properly. They are extremely thorough and excellent at explaining the mechanics of everything in a very simple way. Also provided great tips to prolong the life of my wood door.
Love these guys, and will refer them to all my friends!!!
Thanks Alex & Kenji!!!

These guys deserve the 5 stars… period.
My garage door failed to work last night. I called them Saturday AM expecting to have to schedule for next week. They asked if I would be available between 2−4pm…they called ahead of time, came and fixed the issue as well as a few other pieces. Very professional, very skilled, overall a great job and I couldn’t be happier.
Nice work fellas!

I just bought a new car and in an effort to protect its new paint decided to start parking in the garage again. The original issue was that I needed to replace the old garage clicker which had been missing for a few years.
I called my local hardware store to inquire about the clicker and they directed me over to another door company (not Garage Door Doctor.) A representative at this other company was so rude over the phone (about the age of my opener, sarcastically answering my questions, etc.) that I knew I had to look elsewhere.
A quick search on Unilocal netted Garage Door Doctor, a small family business with over 100 5-​star reviews. The man who answered the phone (the father) was super kind and reassured me that they would be able to come out the same day to take a look-​see.
Danny (the son) and Roy arrived and gave me all my options, I decided to try the cheap route and they attempted to hook a modern receiver up to my ancient opener. It worked, but the clicker range was not up to par. Danny explained my options again and helped me to me realize that it was a better option to invest in a new unit.
Fast forward a month. When I was finally ready to spring for the new opener, I gave Garage Door Doctor a ring. Again, I was greeted by the same friendly voice on the other end of the line. Just a few hours later Danny and Roy arrived to install the new opener.
Danny and Roy took down our old 1980’s model Genie in a jiffy and gave me the option to keep it, or for them to haul it away. I opted for the latter. I went into my house to do some work (trusting these guys completely in my garage full of valuable antique spiderwebs,) and before I knew it, knock knock, they were done.
Danny showed me how my new opener works (it has 3 features that my other opener did not have) while Roy tidied up the work area. Danny explained that my springs need to be replaced soon, showed me how to determine when they are worn down, and showed me how to safely install them after I get them from Home Depot. He did not try to upsell me which I really appreciate.
All in all the install took about 47 minutes.
The fellas at Garage Door Doctor are consummate professionals and I would recommend their services to anyone in a heartbeat. All the reviews speak for themselves.
Cheers!