Gene’s Automotive Service

Never again Gene’s. Wildly inaccurate quote leading to a bill that was 30% higher then promised. The job also took over a week longer then promised. Also, miss information given about options and goosed parts prices. The manager David was not willing to work it out at all. I’ve been a loyal customer for over 5 years and I have referred them to others over the years — but not anymore.

Honest and straight up guys. I went here having trouble with my hybrid. David ran a diagnostic on it, explained what he found, then straight up told me what they could and couldn’t fix (since the main problem was with the hybrid battery). So I haven’t actually had any work done here but if you’re like me, honesty goes a long way. This is where I’ll go next time I have car trouble.

good guys, i have a 1994 land cruiser they made run like a top and have been very cool regarding any questions and concerns. very confident in these guys

These guys are too notch… HONEST! Man, it’s not easy finding a shop that you just know they’re looking out to treat you right when you bring your car to them. They got me as costumer from now on.

I have been using them for years! Great service. VERY honest! He also maintains my generator which I appreciate greatly.

Took my ’01 Infiniti there when I worked in the area. They were excellent! They were fair and honest. I recommend them highly. Wish I could find someone as honest in my current area

Finding a skilled mechanic is not that difficult (although not a shoe-​in, necessarily); but finding a good mechanic who is straight up and honest? — one in a million, at least it feels like. I met Jerry about a year ago through a friend I trust and have been taking my cars to him since. He is not necessarily cheap; but I trust him, and being able to trust your mechanic is worth every penny. He inspected two cars (free of charge) for me recently when I was looking for a used car and gave me his professional advise. In a few occasions, he would give me reality checks by saying «buy that car, and you will help me pay for a new addtion to my house!!!» Hope he keeps the shop for a long time!

I have to disagree with all these 5 star ratings. I took my Jeep to them several times, and they were unable to fix the electrical problem no matter how many tries I gave them. I then took the Jeep to Bussards on York Avenue, and Bussards was able to fix it in one attempt. Yes, the mechanics at Gene’s, especially the owner Jerry, appear to be kind and honest people. And, to their credit, they did not continue to charge me as they kept attempting to fix my car. However, despite their kindness and apparent honesty, I needed to take my car elsewhere to get fixed.

My car was overheating and my usual mechanic (Gary @ Lance’s Automotive) is in Arleta and since I live in Eagle Rock now, I thought that would be too far of a drive to go to him so I looked on here for a mechanic closer by and found Gene’s Automotive.
All the positive stuff that has been said is true. They are fantastic, straight-​forward and so nice. I had thought my radiator resevoir was leaking (misunderstanding I had from dealing w/​Jiffy Lube) and the guys here checked it and found no leaks but topped it off with coolant, all free of charge. Jerry said he «didn’t want me putting a fortune» into my car (yes I drive a bucket), haha. I am immensely appreciative of their honesty and professionalism.

You can trust these guys. They really know what they’re doing. However, you will pay for that expertise. So if don’t know your hood from your trunk, come here for honest and expert service.

What can I say… this place is amazing!!! I’ve been taking my car to Jerry since I started driving. The crazy amount of knowledge and experience is overwhelming. There are no tricks here. The guys diagnose your car trouble and you have the option of what you want to do. I feel safe out in the world knowing Ill never be stranded. I also feel safe knowing I’ll always have an awesome mechanic, every girl needs that!!!

Cool! They tuned my ’64 Chevy no problem. I’m very happy, I’ll be back it was a good deal. New cars, old cars & even Unimogs. Rattle in roll out!

Haven’t paid this guy a cent but he gets five stars. After being jerked around by some shady and crappy mechanics, Jerry and his team figured out what was wrong with my car (proving that I was right in fact) and he did it for free. He couldn’t do the repair himself or I would have just asked him to do it (something about his insurance). For all my future car needs, I’m heading to Gene’s Auto Service.

Jerry and his staff over at Gene’s Auto did a great job on my 1968 Ford F100. He’s a real down to earth cat and did the job right. Thanks Gene. If you have an old truck or a new one; Gene’s automotive is the place to go. Tell him Steve with the white ford truck sent ya!

I have been going to Jerry at Gene’s Automotive for over a decade now. He is the most trustworthy and competent mechanic I have ever known. I have bought one car after he checked it out and he has kept my M Roadster running strong at 190k miles and now my wife and daughter’s cars as well. Whether it was my old celica convertible that we kept running forever or new Range Rovers or old work trucks, clunkers, you see them all in there.
I am a mechanical doofus and we all can’t be masters of everything. It is nice to have an honest and honorable man wrench on my cars. Like having dad fix it without all the cursing and belittling…
I have recommended him to friends and all have been impressed by him and David as well. One of the good guys, you won’t be disappointed…

These guys are my mechanics. I live in the neighborhood. They are straight shooters. If they can fix it they will tell you how and for how much. If they cant they will tell you that too. They made my IH Scout 800, a 40 year old truck hummmm like a sweet bird. I highly recommend them.

I am so glad there is someone else on Unilocal that has experienced Jerry’s service.
I have to second everything Foo has said. Jerry is honest, and straight forward. Being a chick, I feel like I’m always getting ‘dicked’ around (for lack of better terminology) when it comes to cars. I never know if I’m paying too much for service — and do i NEED it in the first place?
I never get that feeling from Jerry. I never need a second opinion.
He knows what he’s doing, his prices are reasonable, and I trust the shit out of him!

THE GUY:
So I know it’s called Gene’s but the guy who owns it is Jerry
Jerry is super honest, hard working, & cares about what he does
He is the doctor of cars
YIPPEEE:
He has been my family mechanic since I became a terror on the road
Fixes it & it stays fixed
David who works for him is also an amazing mechanic
BOOO:
Why do cars have to be like children:
I want tiers
I want a tune up
I want brakes
Ive been towed
come & get me out of car jail
I want, I want, I want
But I do love my car & we can’t be parted