Fantastic Sams Hair Salons

Quick, fast and professional ! Onix gave me a great haircut and what a deal for $ 30!:)

I’ve been here twice now and both times it went well. Not sure why there is so much hate on here. My reviews are just for haircuts (no color) but as mentioned, I have been twice and both times was promptly greeted with a smile. I was taken immediately the second time and it took about 10 minutes to get me in the first. Both times the hairdresser asked me what I wanted and completed a thorough consult. I had two different ladies but both were very sweet. The second lady — a very nice, older Middle Eastern woman — gave me a sweet head massage when she washed my hair too, which I wasn’t expecting but was super happy about. It’s affordable, I always am in and out, and pleased with how I look. Will continue to go here as long as I continue to get the same results.

I am not sure if a one star is adequate, but as I see it for this last visit to this location it is suitable. However, if taking into consideration the amount of visits to this Fantastic Sams location, I think, a two-​star rating is fair …
I first visited a Fantastic Sams in Hollywood, CA. That visit was great, as I was a first time customer and received basically first class treatment. Naturally I went for a follow up visit and was completely baffled by the service and the ultimate horrible haircut.
So, as time went by I figured I try a different Fantastic Sams here in West LA. As I now was a first time customer at this location I was given first class treatment. Onnix was able to cut my hair very close to the photo I brought in to give them an idea of what I wanted.
I went back once for a follow up and trim, and then waited until today to get yet another trim from Onnix. I even brought a picture with me again.
This time, however, as a «return customer» the end result was completely different … It was HORRIBLE!
She literally chopped off 1 inch, which was WAY TOO MUCH for the cut I came in with. — My hair was shoulder length all around and I wanted layers … When I left the store I had a bob-​cut! — Not even close to what I wanted.
When I called the store on the phone and explained to Onnix that I really, truly hate this haircut she said that she (not me) wanted to cut off one inch … I explained to her that it is not her decision on how much to cut, but rather the customer’s. She apologized, but quite frankly that’s not enough for me.
Fantastic Sams seems to be the one-​hit-​wonder when it comes to costumer service and satisfaction, because every time I went back for a simple TRIM I ended up with a cut that makes my Grandmother look youthful standing next to me.
So, if you have thought about going to any Fantastic Sams, read the Unilocal reviews first! ALL OF THEM! — If you are returning to a Fantastic Sams, be aware that you might not like what you see in the mirror afterwards.
In short: One-​Hit-​Customer Satisfaction should be their slogan in their ads! VERY Disappointing!

5 stars because of Onyx. Just go see her. She will sort whatever mess you might be in into something beautiful. She’s there Fridays, Saturdays, Sundays only though, so be sure to call before you go.

Beware. Some of the hairdressers here are very unprofessional, arrogant, and just rush through the haircut. I’ve had a few good experiences though

I went to this hair salon and I had amazing hair cut and styling with SARAH
she is great and very professional, I referred all my friends and my family to her .
I am very happy to find it good hairdresser close to my home
I hope she never leave this place.

This is the worst place I’ve ever been to. I went there for a blowdry. I asked the lady do u do this and she goes of course. I sat down she made me wait 20 minutes before she helped me. She took a brush and brushed my hair with a blow dryer and said I blow dryed ur hair. I wanted to cry. Then I asked her if she knew how to put my extensions in and she goes of course. She didn’t know what she was doing and after she was done, my hair looked like a disaster. I went home and washed my hair and did it myself. They are unprofessional amd the lady who did my hair should not be working there. never go again

This place is amazing…
ONIX (one of the girls) She was very polite and very NICE! .She listened to what I wanted and gave me a great hair color … I LOVE MY HAIR COLOR
and my hair cut!!! They are amazing!!!

Grace is so kind! Offered to shampoo my hair which is included with haircut, but most employees don’t offer. There was no wait btw!

STAY AWAY! What these people did to my mom’s hair could easily be seen as abuse. My mom’s caretaker took her to this Fantastic Sam’s to give her a trim. My mom who is in her 80s has great hair similar length to Olympia Dukakis. The caretaker stepped out for 2 mins and when she returned my mother’s hair was so short you could see her scalp in areas. She looked institutionalized. They cut the sides less than ¼″ — beyond repair by a reputable hair salon. I’m warning you, they are hacks!

I haven’t been able to get a decent haircut for under $ 30 since I left the east coast; until I found German-​joon at Fantastic Sams. Not only was it under $ 30 it was under $ 20 without tip for a perfect fade with just enough style on top. It was a much better haircut than all the expensive barbers I have tried on the west side as well as much friendlier and quicker.
The only negative about the experience was the parking attendant that insisted I park my SUV in the smallest space possible.

I haven’t had a haircut this bad in years.
To start with, she didn’t even wet my hair before cutting it.
She then told me she was going to «thin out the sides a little» and before I could say anything had taken out the clippers (which I had told her I didn’t want used) and had taken a chunk out of both sides of my head, just the area around the sideburns mind you,
She then initially made no effort the blend it in the the rest of my hair which is quite curly, until I commented on it, repeatedly. After her attempting to blend in her mistake twice I just decided to pay and leave before she could do any more damage.
Yeah, I don’t think I’ll be coming back. Not to mention I’m probably going to have to pay someone else to fix what I can only call a half bowl cut.

I had been going to FS Westwood to have my hair washed/​flat ironed. On New Years Eve one of the stylists said to meet her at the salon at 5:00 to have my hair done for the evening (this arrangement was made a week in advance). She didn’t show up — I asked for her cell numbr because it’s new years eve and we had plans that night — I called, and she said she forgot. I asked if any of the other stylists could do my hair, and they all said they could not — they were going to close. It was 5:45 on new years eve and I drove home fuming. I have never stepped foot in that salon again and never will.

Sarah did a good job on my long hair and also overcharged me for the blow out. I hoped to leave there with 40 dollars dropped including tip if the work was good, ie 35 for a blow out however she uped the price. I can get a blow out at a blow out place for 35 or at any salon, so just make sure you know the price going in. I was suprised at the outcome since 35 was my usual price. just a warning, she did a fine enuf job. i am not really so comfortable with going back there given she overcharged me from the usual price associated with the phone number i gave her

Poor poor service. To put this in a sentence, I walked in with hair wax in my hair, got my hair cut for $ 20 bucks, and left with the same hair wax in my hair… There are plenty of places that will at least rinse out product in my hair before cutting it. Please do some field studies to improve the service. All hair salons will cut my hair, but what differentiates good hair salons with crappy ones are service and skill of the hair stylist. I think I’ve said enough to get my point across.

Holy. poop… wish I would have read the reviews before I went today for its convenient location.
Count me among those whose hair was f –upped here. I asked for a trim. That means basically leave it alone and take a small portion off the end.
After I told her I wanted a trim, she says what about bangs? I don’t have bangs because if I wanted them I would have them. No, please do not cut me any bangs.
She has a choppy haircut, which is great for her because she is tiny and Asian and that goes well. I’m in my 40’s and I don’t have choppy hair because I don’t like it and second, my hair is CURLY. She did not even ask. She took out bigger scissors and starts with the choppy thing! I think to myself it is just the ends and I guess I can pay somewhere else to get it fixed if it turns out to be really hideous.
Again, she is going for the hair on the front of my head. I have already said I want a trim and I don’t want bangs. She says it needs to be thinned out. You know what? It has NEVER needed to be thinned out by anyone else!!! I stopped that because chopping that up would not be so fixable.
It seems she knows one haircut, the one she has and wants to give it to every customer.
Fantastic Sams should send out «Mystery customers» so they can see how their franchises are doing.

AVOID AT ALL COSTS!!!
My boyfriend and I went in this weekend to get his hair trimmed, because his regular stylist was unavailable. A bigger mistake could not have been made. He has the worst haircut I’ve seen on a man!
He only needed a trim, but I guess they aren’t sure what that might really mean. The stylist’s first instinct was to grab the clippers and go at lt. AND SHE DID! I just sat there amazed as huge chunks of hair fell to the floor. It was like watching a horror movie. She also had an issue handling scissors.
When she said she was done, my boyfriend asked her to blend the side. She also didn’t know what that meant. And in frustration said it was blended.
The entire ordeal took about 10 minutes at most. The regular stylist usually takes a little over an hour.
FS was also lacking in the customer service and professionalism departments. I wasnt expecting to see the other stylists doing each other’s hair because they didnt have customers…
Your take away from this is just wait until your regular stylist is avaliable. Do not make the mistake of coming to this particular location*.
*I cannot say if all locations are the same, but I might count on it.

The only reason I come here is because I used to live close and I love perla who is the only one who gives me the best haircut. So if you come here ask for her. She is incredible. I just got a great cut ready for summer. God bless

This place is the worst. I went in for a haircut yesterday (Sunday) because no other place was open. It is a low end franchised barbershop and it shows. After waiting 20 minutes for a haircut, the barber /​stylist /​hack cut my hair in less than 5 minutes and was done. I had to ask her to clean around the neck and even out the top. Because of the service I decided not to tip and this was an issue. The owner (not the hack stylist) said blatantly that I should tip.
Normal barbers take pride in their work but not here. I’d say avoid this place like the plague.

Usually I go to my hair person in Rosemead, but for some reasons, I decided to try out this Fantastic Sam’s, mostly because it’s right next to the Cleaner I had to pick up dry clean from.
I walked in on Wed after 6pm. Only a Korean lady was there. So I asked her to trim my hair for about an inch or so. No Shampoo, No Styling. She tried to be friendly and talked to me but I just want my hair to be done and go home after stuck in traffic.
So 30 minutes later, I was charged $ 20. She did what I asked for, but for a no shampoo, no styling haircut, it was way too expensive. Next time I will just stick to my person in Rosemead.