Exclusive Motors

A few weeks ago on the way to work had the unfortunate experience of hitting a pothole in my Tacoma truck and getting a warning light on my dash that my tire was losing pressure. I was driving down Venice Blvd and hadn’t ever had to find a place to have my car serviced since i usually go to Toyota. I pulled in, by luck, to Exclusive Motors to see if they could help with my tire. Not only was the service incredible– they saw me right away and were so friendly– but plugged my tire and sent me on my way with no charge. Now I am from Buffalo, NY, the city of good neighbors, so I am used to that kindness back there but this experience sincerely restored my faith in people here in Los Angeles. Thank you SO much George and the EM team. You made my crappy morning so much better and I cannot explain what that means to me. WONDERFUL experience, double wonderful for the kindness of no cost. Thank you!

George is extremely knowledgable and is very honest. I was spending too much money going to the Audi dealership. Exculsive Motors has the best prices. You will not be disappointed.

George and the EM team are awesome. Full disclosure, honest pricing and a damn good coffee lounge put you at ease. Don’t think I would use anyone else on the West Side.

George keeps it real. Very honest in the estimate, noting what items were a «must-​do» vs a maybe. Rare to find in an auto shop.

As a woman it is always tough to find an honest mechanic. George is honest guy and always does quality work at a reasonable and honest price. He goes above and beyond! Definitely the place to bring your business.

I used to call Exclusive my home before it was even at this location. The good old days on Pico, Exclusive Jaguar. I thought I would reach out to George and his crew and compliment them on their work keeping Exclusive going. George is passionate about his work, and it shows. I’ve got my own shop now in Burbank, and I know the value of care, honesty and diligent work ethics, just as George and his crew does. Keep it up Exclusive!

George is honest and he will always beat or match the price of others. He’ll explain to you the cost of everything so it doesn’t feel like you’re just throwing away money. His mechanics are quick, too! Great place. I’ll be back.

I came in for service under warranty 3 months ago…2 months later I had to go back for another problem. I was quoted $ 515 for a job that cost $ 279 at a nearby shop. Please do your research, get estimates before you allow them to fix your car. The original job I was quoted for wasn’t even the biggest problem that I had so if I had left my car, I’m certain I would have gotten a call for more needed repairs… research! Don’t let the allure of the lobby sway you!

I came in to have my tires installed. I purchased them on Amazon and they offered Exclusive Motors as a service installation option, which is how I found out about the shop. George said that I could have my tires shipped there (which was a huge help so I didn’t have to stuff four tires in my Civic!). I had wanted to get an alignment as well because I thought that is what you were supposed to do when you get new tires. George was honest and told me that if my car is driving straight, then there is no need for that because you don’t want to mess with the alignment (the other two places I called didn’t tell me that).
While installing the tires, they noticed that my fuel tank was leaking. I had been smelling gas for a few months on and off, so I didn’t think about it until he mentioned the leak. I had my car inspected a month and a half ago by my Honda Service Center and they checked my entire car including the fuel tank and said there were no issues. George told me that he thinks the part may be under warranty and that is why Honda doesn’t want to fix it — because they don’t make any money. George walked me over to my car and showed me exactly what the issue was explaining everything in detail. I was surprised by such honesty from a car service center!

George is awesome! I came in my first time because I was having a problem with my Land Rover LR2 telling me the «tailgate open» when in fact it wasn’t. The dealership told me it would be a $ 450 fix. George and one of the service men did a quick once over and checked some things for me, turned out to just be a shorted fuse, which George promptly replaced and free of charge!!!
Very honest and helpful here! I’m a woman who doesn’t know anything about cars and I didn’t feel the least bit taken advantage of.
I came back to bring my car here for it’s mileage tune-​up and that turned out to be a much more pricey quote, however, George was extremely helpful and showed me what was necessary to be done at the moment and what could wait a little until my finances filled up again. He also walked me into the service area and showed me everything that was going to be worked on and why it needed to be done.
I stronglyyyyy recommend Exclusive Motors to anyone! You will not be disappointed!

I just brought in my wifes BMW 3 series in for repair of an oil leak. George showed me where the car was leaking and explained that it could be a bigger job once he got further into it. Unfortunately it was a larger job, but something that I am glad could be taken care of in a few days. I appreciate his honesty, and know that I am getting a good job done at a fair price. He has the technical know-​how to get the work done, and the proper software needed to diagnose problems with my BMW. I would highly recommend his shop for work on foreign cars.

Fast service and fair pricing. Would recommend to my friends if they need something fixed on there vehicle

This place feels like home to me! George is great. He always takes the time to explain and break down the cost of everything and finds a way to give me the best deal. The shop is very clean and welcoming… George has even offered me lunch while waiting for my car! In addition to their complimentary car service (in case you have to drop your car and go) they also gave me a complimentary car wash and safety inspection. This is by far the best auto shop that I have been to in Los Angeles. They’re quick, fair, and friendly!

Very honest … Had a loaner car for my $ 900 repair. Awesome…
Who gives loaner can now days? Not even the dealers do that. George is very honest about his prices. Clean shop and very good mechanics.
Will be back.

George is great. I called and asked the price for getting my spark plugs replaced. He quoted me $ 100 and honored that price when I came in. Of course when they did an inspection they found a few other things I needed to get work done on which they notified me of which was going to cost me hundreds of dollars. I kindly took the advice and left with new spark plugs installed. I would consider them in the future as not many places like to install customer provided parts. Thanks George!

I brought my BMW here for a quote regarding an accident that recently happened. A woman had side swiped my car and there was minor damage to primarily my rear bumper and the right rear side of the car. Before bringing my car to Exclusive Motors, I was quoted for over $ 1900 to repair everything. When I brought it to George, the cost was $ 0. The damage to my car was so minor, repainting one entire side of the car would have probably brought the entire value of my car down and desirability as the paint job of the car would be uneven. George was kind enough to provide his own insight and help me think through what the best thing I could do was according to my aims. George proceeded to fix a side skirt that was hanging off my BMW, polished most of the scraped paint off, and helped me detail scratches all over my car free of charge.
George is real.
George is genuine.
George is the man.
He could have tried to take advantage of my situation and assessed my car for an unnecessary paint job, but he didn’t.
I fully recommend Exclusive Motors as a business striving to provide honest, dependable, and excellent work.
Many thanks to George and all those who work at Exclusive Motors!
Word.

It seems to me that today almost everyone is out to get as much from everyone as they possibly can by whatever means possible. It’s rather sad but it starts at the top and works it’s way right to the bottom. There are probably some dubious practices going on in some places, and some have personally /​probably never ripped anyone off. But a person can very rarely find an honest mechanic. I had an honest one long ago, but he changed occupations because he wasn’t making lots of money for being honest.
The damage assessed at this business was that my Saab had a coolant leak. I was told that my vehicle needed a (remove/​replace) cooling thermostat housing; (remove/​replace) heater hoses (2); with an [estimated] total amount of $ 574.67 (including labor) was needed to make necessary repairs.
I’m not going to critique this business as they made no repairs. However, when I asked if they had knowledge of a service garage who specializes in Saab repair, they couldn’t. Just so you know … there is a garage that specializes in foreign vehicles, about 250 steps from Exclusive Motors. A $ 574.67 cost took 45 minutes to replace a rubber «o-​Ring» inside one of the (2) leaking hoses and was repaired for $ 30 at the neighboring business…

I brought my Audi A3 here for service and George was extremely helpful and patient. He explained everything in detail and provided me with such great customer service that I won’t go anywhere ever again. He has a nice waiting room with WIFI. There is also a fish tank right next to a very comfy sofa. He also got coffee and water. However, the five stars goes to his customer service. He got a customer for life.

Haven’t brought the car in yet but man over the phone George was amazing! So helpful!!! Stayed on the line with the BF while they were looking for the rim number! And we’re talking over 10 minutes. Every other place we called would just say they didn’t have it and hang up. Can’t wait to get the rim and bring it here. It’s always positive dealing with good mechanics over the phone.

I LOVE EXCLUSIVE MOTORS! They have restored my faith that you can find a trustworthy and reliable repair shop.
I have taken my Passat in to George and his team a few times now and I am never disappointed. He performed a diagnostic and inspection FOR FREE. Usually my dealership will charge $ 120 for this service unless you can commit to hundreds of dollars of repairs. George explained everything in detail and printed out the report so I knew exactly what was going on. Usually with other shops, I have been in the dark and taken advantage of. I never have to worry about that here.
This week I picked up my car after major repairs and bodywork and it looks brand new (it is 7 years old)! The paint job is perfect and they even gave me a complimentary car wash.
You know the place is good when you see the neighborhood dealerships dropping their cars off there!
CALL GEORGE!