Etihad Airways

WORST airline ever. Please Please don’t fly with this airline, all they do ripping you off and make you to pay for things that no other airline charges you for.
I had to MOST bad experience with this airline. Their charges not reasonable, their food is so bad and rotten and their service is so low, customer services has the lowest rank and it is equal to Zero .
I tell everyone I know not to use this airline.

They don’t have fruits for snacks! What if I was craving a bananas? Seriously Etihad? Thank you emirates for showing me the difference already. I’m so not flying with Etihad again.

Where do I even begin… lets begin with the 2 bags that they lost or how about their midflight vegetarian meal which was an egg sandwich. You have to press the flight attendant button 5 times just for the flight attendant to come and when they do come they are not helpful at all. I would give ethiad airways 0 stars because of there being no leg room and the seat being harder than rocks.

There is a piece of shit customer service especially the manager she was just looking at I was trying to get help she never helps us

It was time to plan our honeymoon and we wanted to go to the Maldives. We read a lot of webpages and watched a lot of YouTube videos. For the airline we decided to go with Etihad and we got 2 business class tickets.
First the LAX check-​in experience — they only have one flight per day and it shows. The guy checking us in told us we didn’t have a visa and couldn’t get on the plane. I tried unsuccessfully explaining, as a US citizen it wasn’t a problem and we were allowed to go the the Maldives… I finally had to demand a supervisor, which explained to him that it was OK. He still insisted on doing some additional lookup… after about 10 minutes the visa issues was over. Next baggage. He told us we needed to reduce the weight of our bags… AHH! I’m in business class! My bag is only 25kg and I’m allowed 32kg… I’m way under… then we wanted to pick up our bag in Abu Dhabi. We had a 13+ hour layover and we booked a hotel room in Abu Dhabi. Once again it was a major issue. I demanded to talk to a supervisor which said no… then I needed to talk to the supervisor’s boss, which said it was no problem. It was a very frustrating 30+ minutes.
The lounge was the Star Alliance lounge which is OK… nothing special.
On the plane — the seat was nice. The service was very inconsistent. My wife and I had middle seats together. There was one lady working on my side and 3 people working on my wife’s side. Despite the 3 people, the service on my side was better. The service on the way back to LAX was «OK».
If you have business in Abu Dhabi: Etihad is fine.
If you have lots of miles and are getting a free ticket: Etihad is fine.
If you are paying full price to go somewhere other than Abu Dhabi: Etihad has room for improvement.