Agape Funeral Home

I want to thank the funeral coordinator catherine for helping me & my family for years with her excellent work. I do recommend this place & ask for catherine for great funeral service & please don’t write a bad review or insult people only because you can’t afford $ 12 gloves that’s insane. Grow up you only live once.

Wish I could give ZERO stars. These people run a scam and prey on those that are grieving, do not speak English and have some sort of kick back going on with the Ecuadorian Consulate.
Our beloved Abuelita passed away and when her daughters, my mom and Aunt, who English is their second language, went to the Consulate to arrange to send my Abuelita’s remains back to Ecuador they were told this place was wonderful and would handle ALL of the paper work. What a crock!
They charge $ 2000 for the package which is supposed to include the viewing/​memorial, paperwork and transport to Ecuador. What they don’t tell you is that you will actually have to do all the leg work. Run around to all the places to get the paperwork to make it all kosher. Including the death certificate.
They basically rubber stamp it and ship the body. Oh and the service for the loved one… Well it is in the ghetto and from what I have read there are no guarantees that the priest will even show up. Service is supposed to include prayer cards, guest book, gloves for pall bearers, staff person for support etc.
So we decide to go to a real church now they are not putting any $$ into it. We have to pay to rent the coffin $ 650. But wait they are soooo kind they give us a $ 200 discount. Oh and they forgot to mention that the $ 200 discount is exactly what they will get from her social security, so NOPE not a discount. Then getting a guest book and prayer cards are like they are being sooo generous and providing it to us for no extra charge. Well guess what that is part of the package!!! Oh and the white gloves… Wellll since we are not doing it at their dumpy, skanky location we are supposed to pay $ 12.
I call and talk to Katherine the funeral coordinator, who is worse than any used car salesperson I have ever met. When it comes down to it she says she will talk to her supervisor about not charging the $ 12 for gloves. No it’s not a lot of money on its own but when you look at the whole nickel and diming let me tell you it all adds up.
Oh and the funeral is at 1:30 in The valley and their plan is to have the body at the church at 1:30. Seriously!!! But wait they can’t confirm anything with me because I wasn’t present when the hosed my mom and Aunt. Ok so great I have mom call them and confirm.
Mom calls to confirm and they give her all kinds of grief. As for the gloves they tell her. «We charge $ 35 for the gloves but to make things right we will only charge $ 12.» ARE YOU KIDDING ME! The stupid gloves actually only cost $ 12 to begin with. Are you getting the picture? The level of dishonesty and manipulation preying on the most vulnerable is disgusting.
Again, please do not give these people a moment of your time or a single penny. There are so many good and legitimate funeral homes that speak Spanish and deal with transporting remains out of the country. Please don’t go somewhere just because the consulate recommends them.
I bet you money there is a kickback going on here!!! As I said they didn’t take care of all the paperwork. Not even the death certificate!!!
Run and run fast!!!

I was here for a service they promes some kind of bread, they did not haved. They did not have a priest to give the service. They suppose to have some pictures of the person who died and they did not have the download in their computer, if I love someone I don’t use thus place as a mortuary is a big not. :-(