AAA Leather Doctor Leather Repair Services

Great service and communication.
I had spilled some coffee on my wife’s $ 300 purse and they helped to dye it. We actually went with a different color then the Gray, and arctic blue, and it came out perfect. The wife is happy, and so am I. Prices were great too. Less then $ 100 for essentially a purse that looks brand new.

Amazing service! Sharon helped me with dying my crème colored leather bag a beautiful matte white. Now my bag looks amazing! The best place to get your hand bag dyed, hands down!

The kind and amazing folks at AAA Leather Doctor completely saved one of my favorite purses. I spilled olive oil all over a beautiful expensive leather purse. I took it to my favorite local shoe and leather repair and they were unable to do anything. After storing the bag away in the back of my closet for months, I decided to send it over to AAA Leather Doctor. it came back looking brand new!
The bag is not only beautiful, but I had a great experience working with the team. Wonderful!!!

I had this company come out 4 months ago to clean and condition a leather sofa, chair, and ottoman. There were a couple rips that needed repaired, as well. They talked us into re-​dying the furniture because of the condition they were in. What a HUGE mistake. I should have stuck by my guns and just done the cleaning and conditioning.
First off, they didn’t dye the entire sofa, chair, and ottoman. On the sofa, they dyed the 2 arm rests and 3 seat cushions. They did not dye the 3 back cushions or the frame. On the chair, they dyed the 2 arm rests, the seat cushion and the back cushion. They didn’t dye the frame. The ottoman wasn’t dyed at all. The dye was similar in color to the original but there was a definite difference, which I guess should be expected. But to not dye the entirety of the set was a mistake. I’ve had mismatched furniture ever since.
Another reviewer mentioned a «plastic» look to the dye. I can say this is absolutely true. It doesn’t look like leather anymore but instead looks fake.
The repaired rips are still holding strong but apparently whatever chemicals they used on the furniture, whether it be the cleaner, conditioner, or dye, is now eating away at my leather and there are rips and holes in places there weren’t before. My sofa is completely ruined and looks like crap now. I’m either going to have to look into having the leather completely replaced or throw it out and get new furniture, neither of which will be cheap.
I’m glad other reviewers have had good experiences but I honestly cannot say my results were anything other than disastrous.

If your item is quality leather, do NOT use this service.
While very nice about it, they ruined my jacket. I brought a lambskin jacket in for a rip, the woman said she could repair it, suggested cleaning and re-​dying. I agreed, as it is about 4 years old. She said they would be able to come very close to matching the color.
They did NOT match the color, and the leather has been RUINED. I had the same experience as Tracy S. My jacket, which used to be very supple and soft, now feels like plastic, and looks cheap. The color is no where near the original color. While i was told it was going to be «re-​dyed» it was definately painted.
When i called to ask why my jacket felt, looked, and sounds (like i am wearing a plastic bag) so bad, i was told to put leather conditioner on it. If they know this will help it be more supple — why didn’t she just do it herself? I tried that — but after a couple days, it goes back to feeling stiff.
Bottomline — they do NOT know how to deal with quality leather. I called another leather place and they confirmed that my jacket is now ruined, and AAA was not honest with me about how damaging their services would be to the leather.

I have a lovely olive green leather purse that I took out on a catamaran when it was new. It was sprayed with salt water and the color became very faded and blotchy. I was so disappointed that I had ruined the purse, but AAA Leather Doctor re-​dyed the purse and the color and texture really are as good or better than new! The purse did have some contract stitching that could not be preserved (as another review mentions), but I was told about that before the work was done. I am extremely satisfied with the quality of the work.

Please DO NOT USE THIS SERVICE if you have anything of quality (like a real Louis Vuitton bag) that needs repair. They assured me that they could do the work (sun tan spray got on the leather straps); the bag came back to me with PAINT caked onto the straps. Yes, they actually PAINTED the leather and ruined it (the trademark yellow stitching is now brown and ruined forever, and that wasn’t even a problem to begin with!) Also the paint that they used got all over the bag itself. I was floored that it was even returned to me in such unacceptable condition and that my check was cashed! That’s another thing, I wrote the owner (I think her name is Sharon or Sherry?) a letter telling her how disappointed I was, included photos of the damage — didn’t ask or my money back or anything, just begged her not to pretend to know how to restore designer bags in the future (save someone else from disappointment)!!! Did she ever bother to write back with an apology or try and call me to explain? NOT ONCE! Bottom line, blind monkeys could have done a better job than AAA Leather Doctor. My bag came back looking like a cheesy vinyl fake Vuitton instead of it’s real self (heartbreaking!!!)
*** BY THE WAY, THIS IS A REAL REVIEW (I specifically signed up for Unilocal so I could post it, but since I haven’t posted more reviews, they’ve shoved it to the back and won’t include it in the star ratings — BOGUS! I guess my next review might have to be about Unilocal,hmmmm…

I sent in a much beloved Gucci bag that dated back to the time of disco balls and roller-​dancing. It was returned in pristine condition. They actually did repairs beyond what I requested and at an extremely reasonable fee. Their work surpasses what Gucci itself was able to perform, with shorter turn-​around, lower prices and better customer service. I have nothing but praise and that is saying a lot!

It was hopeless. Two perfectly good leather couches punctured and scratched by Felis catus. I stumbled upon this service on Unilocal and a call was made. An estimate was given by Sharon, who projected an air of a craftsman’s confidence after studying the damage done. On the second visit, she completed the work (though she does need the workspace since this is a housecall). I judge these types of services by their results and I can say that two couches are as good as new and now safely under a cover.

I also had a really positive experience with Sharon, who owns the company I believe. She came to my house and rebeautified two leather sofas and a purse. The sofas had stains (one from animal accidents) and one sofa had cat clawings, and when she was done you couldn’t tell. I am waiting for her to finish a jacket and another purse. Very VERY nice lady, who loves dogs. Has a cell phone and returns your calls promptly.

I didn’t know where to file this, but I had a great experience with AAA leather doctor to repair a new purse that I had extensively damaged by accident. My horror story was that the purse was shipped to me without any bubble wrap and I cut through the bottom of my purse with a pair of scissors, I know this is hard to believe but I actually did it! I surfed the internet for a leather repair expert and came upon AAALeatherDoctor. Now, I have to say it is not an actual bricks and mortar business, there are two repair techs (they own the business) that will come to meet you in your area and pick up your leather items or meet you at your place to look at your furniture/​items. I was a little worried that this was a scam since I had to meet her in a coffee shop (a bit weird) and I handed over my $ 600 new purse without any real insurance I was going to get it back. But she left me call a week and a half later that my purse was ready for pick up. They can ship it to you or you can pick it up in their pick up spot at a Mail Boxes Etc. in Studio City. I am blanking now on the name of the owner, the woman that repaired my purse, but she is very knowledgeable about the qualities of leather and what she can and can’t do. Upon turning my purse upside down, you cannot tell initially that repair has occurred and it looks as good as new. The repair was reasonable too, under $ 70 dollars for the amount of damage I did to the purse it was worth it. My only complaint is that they do a lot of work for other clients in the industry, so you may have to wait a while if there are higher priority jobs. Again, she tells you upfront how fast she can turn the work around so at least she is honest. They also repair leather couches, car upholstery and basically anything leather. They’ll dye and recondition old leather and I plan to bring more of my handbags to her to be reconditioned.