Days Inn Longview, TX

I booked and paid in full through
for my room in May 2015 for a weekend trip to the area in July 2015. I called to request a late check-​in and was told rooms are filling up fast there’s no guarantee I will get the room I paid for. I didn’t understand that and expressed to the gentleman that I have already paid in full for my room. He then suggested I get here as soon as possible but assured me I would have a room. I arrived within the 4:00 hour and was given a room w/​a jacuzzi tub but was told if I used the tub I will be charged $ 124. Huh??? How do you place me in a room and I am not allowed to utilize all the amenities within the room without being accessed any additional fees. This is the must ludicrous thing I have ever heard. If this room is an upgrade to what I actually paid for why was my PAID room given away and check in was 3pm and I arrived an hour later. If that was the case I should be allowed to utilize the jacuzzi tub at not additional cost. Also they allow oversized vehicles to take up most of the parking spaces within the lot and customers have to walk a ways to their room. The towels had holes in them and tore at the edges. Housekeeping was a young girl in jogging shorts and white tee who did not announce herself. Knocked, waited a few and walked in the room. Once I questioned her then she said housekeeping. Good thing we were not in the room much at all and will never stay here again.

We stayed one night during a weekend trip to the area.
The front desk staff both in the evening and morning were absolutely great! They are very nice and very helpful.
We stayed in the Deluxe King Room With Spa Bath. Definitely worth the extra money to get the Spa Tub.
Room itself was very clean and comfortable.
Fitness room is well maintained, although a set of weights would be amazing to have.
Continental breakfast the next morning was well stocked and delicious. Only complaint was that the juice machine was out of order and there was no replacements.
We would definitely stay here again.