Planned Parenthood

** New Patient & Birth Control**
– I did a walk in as a new patient, was there for 1.5hours.
took about 30min for them to put me into their system, they called me in to take my vitals, pee in a cup, and ask me why I was visiting. Then, went back and waited about 15 min for a dr to talk to me about the birth control and if I really wanted the pill or the shot. Then, I went back to the waiting room to wait again for my pills to process. I received condoms & 1 plan b pill…
*Taitiana is the one who took care of me today & another girl who took my vitals. But Taitiana was great, she was friendly and communicated with me as a friend type rather than as a patient. Very informing and easy to talk to. Thank PPH TEAM!
**** will review-​update my next visit of doing a women exam here, next week***
*** Appointment for most services.
(I chose for my pills to be sent to a pharmacy closer to my house, instead of coming here every three months, hopefully I don’t have a problem picking up my pills at the pharmacy.)

I went in about 2 weeks ago to get birth control and the nurse Brittany was honestly the best nurse I’ve ever had. She was super helpful and didn’t make the process feel awkward or uncomfortable. I waited about 10 – 15 minutes after my appointment time to be seen and then about 20 minutes after to get my pills which I didn’t really mind. Overall going to this planned parenthood was a positive experience.

waited an hour to see the nurse. Got a prescription, was told ten minutes to fill it, after another hour I asked what was happening with it and they rudely lectured me on being impatient.
If you didn’t want my business, just say so!
don’t go here.

They taking way too long to get birth control pill, I had been waiting for an hour to see a nurse and another hour for the pills, not recommended.

I’ve been to a handful of planned parenthoods and this one by far has been the BEST experience. It is within another facility, therefore it doesn’t have a weird atmosphere to it. Very clean, very bright. The staff here are GREAT. Best customer service, polite, and informative. I highly recommend this location.

Had an appointment and it still took over an hour just to get more birth control. I’ve already been here and I was just continuing the same pills they prescribed last time. Thought I’d be in and out :/​no pap or any tests

They are the worst planned parenthood ever. Even with an appt it can take forever. They are slow. There’s one lady that has the worst customer service ever. Alway busy talking to her co workers. Once she made an appt for my next visit. I come the day of and she says you have an appt but for our location in Orange County. Are serious I made it here with you in LONG BEACH and asked for it to be here. She messed up and I had to wait 3 hrs for a shot. When I got home I found the appt card and it also said a OC location my bad for not looking but I assumed since I said I wanted it here she would have made it for here. I wish I would have had that to shove it in her face since it was in her writing to further show it was HER error not mine. 2. EVERY single PP (I’ve been to 3 other locations) I go to says you can come a week before the due date of your depo shot but for some reason this location always comes up with excuses that you can’t. I offered to pay once before and was told it was $ 35, I offered to pay today and this dude said it was be over $ 100. So they are sketch. If I could find a cooperate number of head of the company number I would definitely talk to them. It’s so close to my house I’m forced to come here. Hate hate hate. I usually donate $ 30-​$ 50 to PP but this one has never seen a dime of my money and never will.

I’ve been coming here about two years now I never thought to review it and now I think I will lol. I’ve never been to a planned parenthood before the name always scared me away, also I’ve noticed they have some in like really ranky nd raggedy areas so it’s like ehhh no thanks but any who this locations is in a pretty ok neighborhood, the office is nice and cool. The receptionist are usually pretty friendly. The service is usually fast and quick and painless (well depending on the reason for your visit) I’m usually in and out within an hour even without an appointment.

The people here are super nice and welcoming. I didn’t have an appointment and It only took 30 mins (for me thats not long since i didn’t have an appointment). The service was awesome. I like this location better than the Lakewood location because they’re friendlier and faster. I will be coming to this location from now on.

The folks working here are amazing! I’ve been here twice: first was by appointment and the second wasn’t.
I recommend parking behind the building. Once you get in the building you can take the elevator to the suite.
The receptionist was friendly both times and all of the workers I’ve encountered here were very kind.
Of course they get busy, but they handle the influx of people well. Try to make an appointment and your visit will be much shorter!

This review is a little late in coming! First off, I need to explain my dilemma: I am morbidly obese! Some might ask, why is that a dilemma, and that’s good if you have no prejudgments of obesity. Because I have had dr.‘s that acted as if I was poison; they didn’t want to touch me, or they treated me as if I was nasty. I am obese; I am not nasty, and most obese people that I know is not nasty; however, that is how we are sometimes treated by the medical community. I was just hoping that this experience would be good for me, and I was surprised beyond my wishes.
This was one of the most positive experiences that I have had at any dr.‘s office. I was not only treated with care and respect, the staff was so knowledgeable and patient. I asked questions, and they asked and answered questions, and they made me feel so comfortable.
I expressed my appreciation to the Nurse Practitioner, and shared some of my experiences with her, and she was surprised. I promised that I would give an online review, not so much for their purpose, but for the obese community to know that there are places for them to get medical attention without being made feel like a spectacle.
I recommend this place to any, and everyone that has a need from an ob/​gyn clinic.
Thank you
Patricia

I have been to this location twice. Both times I did have an appointment but still plan on being there at least an hour. I don’t know what I would do without being able to access these types of services. Unfortunately I find myself without insurance at this time in my life. My health is very important to me and not only did they complete a full woman well check they also checked my hemoglobin levels. I am anemic and they even have me a 3 month supply of iron pills! The staff is always pleasant and the dr’s or nurse practitioners also take the time to answer all my questions. I had tons of questions when I was deciding to get an IUD. I highly recommend coming to this location. It is clean, staff are friendly, and the dr’s know what they are doing!

I’ve been to many different Planned Parenthoods before and although each of them have offered me what I needed, this one went above and beyond. The wait was minimal (even without an appointment), the place was clean and orderly, and the staff was simply amazing. They genuinely care about the patients and treat them with respect. As long as I’m in the LB area, I will not go to another location.

I just want to say, this review is long over due. My worst experience: trying to find the damn place and parking. That was it, and not something I’m going to knock the business on.
So this place was a little bit hard to find. It’s actually inside the medical center, third floor to the right. If you go down the hall, there’s a door and a small button that you press to a microphone and they ask you if you’re a walk in or have an appointment. After that, they buzz you in, and you fill out some paperwork. (At least I did because I went to an LA location instead of my normal OC location. Was more convenient that day).
The reception was average, and it look a little while to actually get called back. They looked crazy busy. The appointment took about an hour, they brought me back and took a medical history and then I had to sit into the waiting room again for another 15 minutes until an examination room was vacant. Annual exams usually are unpleasant, however my doctor was extremely nice and comfortable to be around. All of the nurses were in pretty bright moods as well! It really was a great experience. If you’re a first timer, I recommend this location. It’s better than the Westminster location that I typically go to.
My only advice: if this is your first time, try to be there at least a half hour ahead of time to fill out all the paperwork needed. Otherwise, I’d arrive 10 – 15 minutes before hand. I got caught waiting because I arrived about 5 minutes before my actual appointment, (parking was rough, and finding the actual PP inside the medical center was a hassle) and on top of it had to fill out a bunch of paperwork. I expect next time to be a total breeze now that I know where I’m going.

Every time I visited this office it was always pleasant and quick. The facility is so clean, the staff is great, and they always got me in and out. By far the best one I’ve been to. Appt required!

You can’t remove a reviewer. We have every right to say what we want, or how we feel. If we do not like your customer service then do something about it.
I am writing another negative review because I’ve received an email saying that this review got removed. Now you guys are asking for it.

Had an appointment @10am…came in 15 min early for paperwork. I have been here for more than 2 hours now. There was no communication from the staff. I was brought in for vitals an hour later… then taken back out to the waiting room was told i would get called back in shortly. I had to ask repeatedly how much longer my wait time was. Others were coming in & out. Time management is horrible. I’ve been to previous clinics and I’m there for no more than an hour. Had to talk to the supervisor. Definitely would not recommend this clinic !

This is the only location I ever go to because it’s always so clean. The staff is always so friendly and respectful.

Make an appointment and you’ll be in and out within an hour. I’ve been twice in the last month and I’m very happy with this location. The staff are really great; kind, understanding, knowledgeable, and efficient. The location is clean, organized, and safe. Glad to find great service!

I went as a walk in on Saturday morning at around 8:30am. Took the elevator, went to the 3^rd floor, rang the buzzer, walked in and was greeted by a friendly worker.
It wasn’t packed which was good, and the wait time wasn’t bad either. I went in to get the morning after pill and ask about birth control methods. The medical assistant that attended me was VERY nice and informative!
As a matter of fact, then entire staff working here was very nice; I had to take give a urine sample however I could absolutely NOT go. They weren’t impatient with me at all, they gave me water and let me come back a about an hour later to finally give the sample.
Best service ever and would definitely come back again!