MEDX Medical Billing Services, Inc.

BEWARE! I paid my medical bill, then got billed again. It took two of us to figure out the billing. The Medx representative said let me review your bill, then said this is your bill. I paid my bill in full. Then I got another bill and called Medx, they transferred me to voice mail. I called the doctors office and they got through in minutes, called me back and told me Medx made a billing error. First sign of a company doing bad business is when they don’t use their company name when answering the phone. Second sign of bad business is when the billing company does not have their name, address or phone number anywhere on the billing. Makes me wonder how many people are getting wrongly billed again and paying the bill. Also how many senior patients are getting wrongly billed and paying.
OMG! A representative from Medx called me back and misrepresented herself saying, «I am with Los Alamitos Colorectal Surgerical». I immediately corrected her and told her she was misrepresenting herself as she is with Medx. She tried to correct herself and I told her again she was misrepresenting herself. I told her I wrote a Unilocal review and they can read about it here.

ZERO STARS! MEDX turned us over for collection without ever sending us a single billing statement, letter requesting payment, or attempting to contact us, even though we had insurance. When we were contacted several years after our daughter’s leukemia treatment by the collection agency MEDX uses, we repeatedly asked for documentation such as date & description of service, provider identity, billing statements and nothing was ever provided. 4 years later an almost $ 2000 lien shows up on our credit report. All efforts to obtain supporting information – even the name of the doctor/​provider have been unsuccessful, and we were told by the Vice President that we could either pay half the bill, or they will let it stay on our credit report.