Chase Bank

Ruben Lara helped me today, he was very helpful but also genuine. Very fast & great customer service, thank you!

Young lady at customer service counter is excellent nice polite courteous. Two of the three people who are direct customer service rep took a break or went on lunch (he walked by with his lunch) while people were waiting for help. It is a Saturday don’t know if that make a difference in the quality of service but it shouldn’t. My 10 min wait is now a 30 min wait. Not very pleased

This chase location is not so different than other locations in the area. The lines are about the same but the only downside is that they usually only have two tellers open at a time. While I rather not wait at least the AC is blasting while you do.
If you need special services they have about 2 – 3 agents ready to help you once you sign in and wait a few minutes. I’ve had to get a new card a couple times and they have the machine on site and takes about 10 minutes.

On April 1^st this branch opened with only 2 tellers! I was in a line that went out the front doors. I waited some 20 minuets to make a withdrawal. This is the worst service I have ever experienced! Was this a April Fools day prank, if so, it was NOT funny. Parking also sucked!

I have been standing in line for 15 minutes and the line behind me is about 8 deep. Only two tellers and nobody else has opened. The manager jut keeps walking around doing nothing to bring the line down. Worst chase I have ever been to

5:25 pm on a Monday beginning of the month, line is out the door… all they got was 2 sloth tellers. Chase Bank sucks!

Chase bank has changed their scheduling policy so they have one teller at most times and on occasion two when it’s extremely busy. The Chase wait is routinely 10 to 30 minutes. I spoke to the branch manager he said the long wait is now routine and it’s something the customers are going to have to plan for. Really, I’m suppose to adjust my schedule to compensate for your poor service? I have a better plan, transferring my accounts to Farmers & Merchant Bank. Chase even makes the dreaded Bank of America look like a positive opinion.

Dont go in the morning 1 teller8 in line poor service they dont care about you want you to use the machines

Convenient location and plenty of tellers available. They are very friendly and are conversational as they take care of your banking needs. Parking lot shared with shopping center. If you want to enter the bank park on the side facing vons store. The side facing Atlantic will only give you access to the atm. Small store front location compares to other chase banks. They also coffee or water at front. Plenty of atm machines also. Clean location and convenient. Security present and available if needed. Never have thank God

This is a TERRFIC chase branch. A) It’s spacious in a REALLY big air conditioned building. B) The line moves REALLY fast for a bank. C) They always seem to have enough tellers on hand to handle any crowd. D) They are ALWAYS stocked with free coffee for customers other chase branches run out. of free coffee. Always tons of staff at the teller booths. Open till 4pm on Saturday. Super nice staff. Best Chase in the LBC bar none.

Recommended: yep!
Indoor ATM’s secluded from the actual tellers & accessible during night hours with Chase card.
Parking: plaza parking lot
Staff: friendly & helpful. No bad experience here yet.
Free coffee!

PROS :
ample parking
friendly staff
clean
CONS :
gets busy (as all banks do which is why we do everything online or through the app!)
OVERALL :
As a rule the husband and I avoid going inside banks (or post offices, or the DMV!) unless we absolutely have to. Why? Because we hate waiting in long lines, wasting time and/​or dealing with people (just kidding!)
Side note: Don’t y’all know you can pay everything electronically? Or that you can send money to people via your phone? Technology is amazing people, embrace it. I promise you’ll have more time to do other fun things!
But I digress…
We’ve visited this particular branch a lot over the last couple of months mainly because one of the husband’s good friends works here, and to meet with our mortgage banker.
Upon entering, we were always greeted warmly and offered coffee/​water while we waited. We also never had to wait too long even if we showed up a little early for our appointment (s). The employees have all been very helpful and we’ve no complaints!

I Love this Chase location.
Its nice, sweet, and off to the side.
It is everything my enimiga Chase building is not (Yeah Im talkin about you Parmount Chase)!

«…Back when I had a little, I thought that I needed a lot. A little is overrated, but a lot is little more complicated…» India. Arie
I’ve become my worst nightmare, a bitch with some money. Now I have lawyers, handlers, reps and brokers… and some discretionary income. But, buying shit has gotten old. I mean the meaningless stuff that adds to the comfort of living, but not really required for living. Like designer shoes. So, I have to figure out what to do with this cash that I’ve earned, inherited, recieved through royalties and saved while paying dirt cheap rent for years. (Well, at least that is one advantage of living in the hood.) My health is much better, so I may be around when I get old and will need some cash. Not waiting on the Social Security system or the oft mentioned ‘Slavery reparations.” Like the financial planner said…“make your OWN reparations.“
So I stroll into this new branch of WAMU to pull out some money to give it to someone else to handle and make me even more money. Gold? Stocks? Bonds? Mutual Funds? I don’t know, that is what the experts are for. I just want to be able to wave cash at the pool boy when I’m 80 for some fun and frolic like the grandma in Nutty Professor ll. You know how it is… everyone has their price.
I didn’t want to review this WAMU because there is another one right down the street that is ALWAYS crowded and the parking is iffy. I don’t want my fellow WAMUites to suddenly bombard this place and screw up the parking. On April 1, there were barely any customers. When is the last time you’ve visited an empty bank on the first of the month? unlike the OG banks, it’s that red light/​green light shit to get in and out, but still… if you live in the area, don’t tell anyone about this new branch.
And remember, «It’s not what your pockets look like… It’s what you got in ‘em.»