A-1 Tv Vcr Service

The comment on Unilocal for the two stars couldn’t have said it better… Meh. He fixed my TV and all, but the sound went out. Since he had good reviews I committed the biggest sin… paid him in full and believed he’d be back to fix the sound. One, two, three days go by and I hear nothing. I call and tells me to call back. Nothing again. I call back and mentions he’s busy he’ll give me a call. Nothing. I call again. No one answers. Make sure you don’t pay him in full until all the work is 100% completed.

are these guys still open I dropped off my projector about a month ago to get it repaired and now when I go over there, the door is closed and no ones in there. peeking through the cracks you see that they’re remodeling the room. how can I get my projector back. I’ve called twice and left 2 messages with no return calls. what can I do??? I just want my projector back!!!

DO NOT, I REPEAT! DO NOT USE THIS SHOP! Called to have my LCD projection T.V. repaired, the guy came out and said it was a diode. Took the whole board to replace just the diode. When he came back and installed the board, it did not work. Said it was the whole board for $ 220. Put in a new board, T.V. still didn’t work. Put in a new lamp, the following day the T.V. didn’t work. Called the shop, did not get a returned call. This was a $ 460 rip-​off! Called Wrigley Electronics (562) 988‑0618, came out that day and said the ballast & thermal sensor was bad. His opinion, we did not need to replace the board.
P. S. Not sure if Wrigley Electronics is still in business? Went by their shop on Pacific, it looked closed.

We got our VCR back delivered at our door step, so I am changing my review to give them the benefit of the doubt. Sounds like they have had a lot going on there. Glad we have our VCR and it is fixed. They did not charge us for the fix. Thank you!

The folks at this shop are honest & can give you an estimate. They’re family owned & at this location for 20 years. I am pleased with the work performed on my flat screen. Give them a call.

I left a audio/​video receiver with A-​1 for 5 months and called every week and was given the run around about the parts being on back order. Then several times I was told the unit would be ready for pick up and it wasn’t. Finally, I picked up my receiver and was told that they were still researching the part. 5 months later!!!

I’ve been using A-​1 to service my televisions, VCRs and DVD players for several years. Augistine has always been up front and honest with me, even when the answer cost him money.
Let’s be clear… A-​1 is a small, family-​run operation. What they lack in sophistication they more than make up in integrity. The big-​box stores are excellent at calling you to inform you that you’ll have to replace that $ 500 circuit board. Augustine will repair it for one-​third the cost.
A-​1 is a very special find; a neighborhood company that makes house-​calls and where they don’t have to check a computer to remember your name.

Augustine to the rescue!
Yes, my vertical control was going & has been on the fritz for weeks and, I thought it was from my Direct TV Dish. A picture then a white vertical line, a picture, no problems for a few days (sometimes a week) but, after the last few days it was taking more than an hour for the picture to come back.
So, as many of my Unilocal friends know if I’m not getting my Chelsea Lately fix (amongst other favorites).well there isn’t enough Tito’s Vodka at BevMo to calm me down.
Augustine came to my rescue (again) today and dropped everything he was doing at the shop and arrived within the hour, picked up my TV, left me a loner and told me the cost and let me know my TV would be ready by Saturday. Also, if it was going to take longer he would let me know that too.
Sure the charge for pick up and delivery was $ 20 and the repair is $ 110 but I was treated so nicely by this family owned business the first time that I used them again. Also, he has had quite a lot of new customers because of my Unilocal review and made the pricing a little less as a thank you.
Had I continued using my TV I would have blown the picture tube and THAT is one thing I’m not into .well you know.
:P
Thanks A-​1, I’m no longer singing this:

DO NOT USE THIS SERVICE!!! The main reason for this is because they had my TV for 3 weeks. Now I would completely understand them having my TV for weeks as long as they told me thats how long it would take. When they picked up my TV they told me they would call me the next day with a diagnosis. A day and half later I called them and asked them what the problem was with my TV. They then told me that if they ordered the part that day, it would come the following Monday, Monday came and went and then I called them late in the day. Their response was «Oh I was just going to call you!» Right… Anyhow, they apologized and told me that the part should be there by Thursday or Friday now. I called Friday and then they said it would be in on Tuesday. When I called Tuesday they told me there was some misunderstanding with the supplier and it was to be shipped on Tuesday and should arrive Friday. Friday passed and I called and they said it should be there Monday. Monday came and then I spoke with the owner, Linda, and she said that she would have to call me the following day and try to get a tracking number (really? shouldn’t you have that already?). She then left a message with my wife and said the ETA would be that day for the arrival of the part, but when I called later that day they said that the part would come in Wednesday or Thursday. They finally called me on Thursday and said the part came in and it was in my house same day.
Now, if I had been told the truth from the beginning and if they kept me in the loop instead of swearing «I was just about to call you» or «can I call you back in ten minutes?» and then I have to call them an hour and a half later… MAYBE I would have had a better review to write.
Its called CUSTOMER SERVICE people. You cant just simply open up a small business and then crap on your customers. You will never succeed that way. I will NEVER use these guys again and advise ALL of my neighbors to NEVER use them.

My HD flat screen would not turn on. It is 53 inches mounted on the wall and very heavy. I called Augstin after reading a review… he was at my house within 20 mintues. He diaganosed that there were some failed parts told me I was lucky it was not the board. He replaced the parts right in my livingroom. He could have easily told me it was the board and I would have no way of knowing any different. The TV has been fixed and all is well. Great service within the hour. Yay Augustin!!!