Andersen’s Decorating Center

Excellent customer service. We were greeted by Patti who was very friendly, helpful and efficient. I brought in two wood blinds, under warranty, to be fixed. Patti quickly got all the necessary information and explained to us how everything is handled and would be given a call when the blinds were ready. A week later, the blinds were fixed and work just like new. I will keep this business in my contacts for any future window treatments.

Went to Andersen’s as an authorized Hunter Douglas warranty center. Louie went well beyond expectations to help me. I was truly grateful for his outstanding customer service. I highly recommend Andersen’s Decorating Center.

Since my last review, we’ve continued to use Andersen’s to update and improve upon our living space! We ordered Vignette (Hunter Douglas) shades on a variety of doors and windows throughout the house, based on consultations with Louie. In fact, I really appreciate Louie’s suggestion to replace some roller shades we had (based on their outdated style and limited function) — and I find through the seasons, how much better our living space is based on the improved control of light, privacy, not to mention beauty. Can’t thank Louie enough for all the time he spent with us (A LOT!) here in-​home and in-​studio, and my husband and I completely appreciate his professionalism, excellent design ideas, and customer service (he always accommodated our busy schedule!). Good customer service, along with reasonable prices and quality product & installation, is hard to come by these days, so we know how special Louie and Andersen’s is!!!

We have two massive windows in our living room that needed custom drapes. Patty was so helpful and very patient for me to pick my fabric. Louis was great to work with and did a perfect installation. I wasted my time and went to two other drapery stores and received horrible customer service. One in San Pedro on Western made an appointment and they never showed! Don’t waste your time with any one else. Andersen’s Decorating Center has a huge selection of fabrics, great prices and the best customer service.

We needed to fix our mini blinds because the blinds would not open and close by rotating the plastic rod. After many calls I found Andersen’s Decorating and they were the only company that will repair mini blinds. I drove from Culver City to Lomita and had my mini blinds checked out by Francisco. He is a very nice young man who is very knowledgeable and friendly. He knew exactly what to do to fix my mini blind and fixed it very quickly. I was impressed with his positive attitude and his appreciation for his job at Andersen’s. I will recommend Francisco and Andersen’s to anyone who needs their min blinds repaired. He has the Hunter Douglas training and parts available to repair any type of mini blinds. It is rare when you find a independent company that gives good service and appreciates your business.
Thank you Francisco and Andersen’s Decorating.

I feel compelled to write a review because Andersen’s has been wonderful to work with and they did a fabulous job installing our shades. We were initially going to use an interior decorator that was recommended to us by a friend, but after weeks of phone tag and waiting, we decided to call Andersen’ on a Saturday after frustration with the decorator’s responsiveness.
Patty answered the phone at Andersen’s and was very friendly and helpful. She arranged to have Hal come to our house the same day to do measurements. He arrived on time, tape measure and books in hand. He spent an hour with us measuring and talking over our options. When he left, he told us Patty would call us Monday with a quote and sure enough, Monday afternoon, Patty called us with a quote that was slightly less than the decorator. They were able to place the order the same day and 3 weeks later Hal called to tell us our shades were in and asked if we were available to do the install the same day.
One thing to note that I found very assuring was that Hal did the initial measurements AND also did the install. I’ve heard from friends and I read in a lot of other reviews that it’s common for miscommunication to happen when the measurer and installer aren’t the same person.
Two thumbs up! We will be using them again.

«Fantastic costumer service and fantastic job. I recommend them a 100%. Good job!»

I recently had Hunter Douglas window treatment (Luminette) installed by Andersen. I was actually referred by my neighbor friend, she was happy with her purchase with Andersen. After receiving a couple of consultations and quotes from other establishments, I’ve decided to go with Andersen. All and all, I’m happy with the purchase. I had 2 personal consultations (different staffs, one with the owner Louie) with them and both gave me consistent recommendations/​suggestions. Staffs were punctual, courteous and patient from start to end. However, one of the windows didn’t turn out the way I thought I had ordered. The measurement was off due to what seemed to be a miscommunication but it was rectified nicely by Louie. I had to pay extra for them to replace with a wider width but happy with the outcome. Lesson learned: To avoid any miscommunication and confusion, I highly recommend an order be in WRITING that includes info. such as color, actual measurement, price, warranty etc… a contract if you will. I would have gave it a 5* otherwise!

i was thoroughly impressed today with the help I received at Andersen’s!
I brought in my Hunter Douglass blind that needed re-​stringing and Francisco Martinez was so wonderful. I couldn’t ask for someone more friendly, helpful and professional
He fixed the blind, helped me trouble shoot a problem my brother was having with his broken shade, even gave me a part for him, and educated me as to the best care of my blinds for the future
I can’t more highly recommend this store. Best customer service of any store in a looong time!

Love this place! Great customer service. Fransisco fixed my blinds & was a pleasure to work with. He even cleaned out some other blinds that I didn’t know how to take off the wall & did it for free. Prompt, on time, & they go the extra step.

Had my Hunter Douglas shades installed through Andersen’s. Louie M. is very experienced in his line of work and is extremely helpful in giving decorating advice. He was very knowledgeable about shades/​window blinds and was willing to spend time to answer my questions. He kept me posted about my order and also accommodated to my schedule when installation was ready. Even though I live 40 miles away from the store (I am from Arcadia), he was willing to drive there with his guys to remove the old shades and install the new ones on different occasions. He is very personable and easy to talk to. I am very impressed with him and hope to continue to work with him in decorating the rest of my house!