Chick-fil-A

Super friendly staff! I’ve never experienced a problem here. Service has always been quick, accurate, & efficient.
The frosted lemonade is so good! Lemonade? Ice cream? Can’t decide? Why not have both? It’s sweet with a tang. Just makes you want more! So refreshing!
The Grilled Market Salad with Apple Cider Vinaigrette is always my go to. Mixed greens, crumbled bleu cheese, blueberries, strawberries, pecans, almonds, granola, dried cranberries, topped with grilled chicken, and a delicious, tangy vinaigrette drizzle… YUM! The apple cider vinaigrette alone is so addicting. It’s definitely one of the few salads that I’ll never get tired of.
Great food. Great staff. How much better could it get?

Always a good experience. The place is clean and they always seem well organized even when there is a huge crowd. The staff is very friendly and always a pleasure to deal with.

After waiting 10, 15 minutes in a slow line that was wrapped the building we were told at 10:31 that we couldn’t order breakfast. I’ve never had that happen at another one of their establishments when they know you’re in line, so it was a waste of time and gas.
Also, the car in front of us had a dog in it and the women at the window pet the pitbull. Touching a dog and handling food is nasty, so I’m glad they were rude enough to not service us.

Food Great! Customer service just as good also very well priced LOVE chick fil a

Awesome location with super friendly and fast service. It’s also exceptionally clean while being super busy. Kudos to the management for doing things right.

I have been meaning to review the 2 Chick-Fil-A’s I’ve eaten at lately, both of which were horrible, and this was one.
I noticed this gets al 5 star reviews, why I don’t know. Of course most of them come from years prior. This like the one on Pleasant Hill used to good enough. Now they both suck. The last few times I ate here I got bad service and incredibly bad food. The fries were very old and stale and the chicken sandwich looked like a slider. The chicken breast was so small I almost laughed except that I paid so much for it. The manager or assistant manager was goofing around with the employees behind the counter and didn’t even notice me standing there looking at everyone trying to get some attention because I wanted a refill. He was very apathetic and aloof. Never again.
Btw, trying to contact Chick-​Fil-​A to complain was near impossible and when I finally found an email contact for comments, their reply was pretty much «so what?».

I’m in Atlanta to visit my college bestie! And she spends every Monday night with her family at this Chick-​fil-​a and I got to join!
The service is friendly and efficient! Our food was out in no time!
I tried a grilled chicken sandwich with cheese and bacon and a side of fries. The chicken was juicy and flavorful! And the fries always taste awesome when you dip them in Chick-​fil-​a Sauce!
My friend’s sister got the new seasonal lemonade/​shake. I’m not a lemon fan at all, but I tried a sip and loved it! It’s definitely a light lemon flavor and mostly vanilla ice cream, which is fine with me!
We all had a delightful evening and I know they’ll continue to return every Monday just as they have for the past decade.

This is the first time I have personally been to the Lilburn Chick-​Fil-​A location. Where I am doing my clinical internship my boss orders from here every other week for the staff and spends quite a bit. Today we ordered a lot of food for our lunch training and one of my grilled chicken club sandwiches was accidently forgotten, which happens. Being a restaurant, I understand they get busy and things happen. The office manager called, they took note (apparently) and after work I stopped over here at roughly 7:30pm today.
While here I told the manager on duty (MOD), I believe her name was Sara and even though she could not find record of it in the book log, she was kind enough to replace the sandwich. These are my favourite and at $ 5.50, they are their highest price sandwiches, so she could have easily refused, seeing that I did not have a receipt and she could not find it in the book log of IOU’s.
Sara was professional and handled it very well and I applaud her for that. It is things like this that has kept me a loyal customer of Chick-​Fil-​A and the reasons why corporations don’t mind spending money here to feed their employees, because they know they will get good customer service.
Review #282] (Forty Second Review of 2015)

Service is ALWAYS 5 star! The bathrooms have mouth wash & the tables have iPads for kids to stay entertained! Amazing! The older ladies are always a pleasure to be around because they interact with you and like to chat! I drive out of my way and pass 2 chickfilas to come to this one!

I don’t give many fast food restaurants a 5 star rating, but, hey if they deserve it then they deserve it!
The first thing that you notice when you come into this Chick-​fil-​A location is that the place is spotlessly clean. The second thing that hits you is the friendly and sincere greeting that you get from their staff. Then you place your order with a super courteous, friendly, professional cashier and receive your food (which is always the best fast food around!) quickly and exactly to order.
When you add up the sparkling cleanliness of this Chick-​fil-​A, the wonderful staff and the great food… BAM…5 stars!
Needless to say, I’ll be back… over and over again!

This Chick-​Fil-​A is super close to my house and and go here several times a week (mainly to get their cookies) Chick-​Fil-​A has the hands-​down best cookies EVER! The staff are always nice and the service at this location is exceptional.

The service is always friendly and quick here and I’ve been coming here for years. It always seems busy as well, probably due to the naturally crowded area they are in on the highway. This location has great service and the same great food I expect. They even have a nice fountain near the drive thru.

I probably stop here once a week, and just have to say something about the absolute commitment they have to customer service…
They messed up one order out of the hundreds I have placed. They gave me Arnold Palmers iced tea and lemonade mixed, by mistake when I asked for two dog treats… Ok so I did a horrible job of pronouncing dog treats… They refunded the money, then gave me the drinks, then looked for dog bones, but when they found none they gave me an eight pack of nuggets for my two dogs.
Not a life changing event, but I will be back again, and again…

Good everything plus harbor freight

I never have anything bad to say about Chick-​fil-​a food, so I’ll comment on other things.
Love, love, LOVE the service here in particular. People are so nice here — they bring you your food, take away your trays, give you compliments :)
I brought my New York friends here and they said it was almost uncomfortable how nice everyone was in the South/​Chick-​Fil-​A… ha!

Service here is the shining star. Its not really any better food than any other chick filet I’ve had. But the friendly customer service here is top knotch.

Hands down, they provide one of the best Chick-​Fil-​A customer service you will find. But in any case, most of the Chick-​Fil-​A customer service is great, or at least should be.
I’ve read the book, Doing Business the Chick-​Fil-​A Way by S. Truett Cathy (founder of Chick-​Fil-​A), and what I got from it gave me an appreciation to how important customer service is when serving people. It can make or break a business. They do an exceptional job in this area and blaze the trail. So many other fast food restaurants need to pay close attention, they definitely can learn a thing or two.
I only go through the drive through at this one and it’s mainly in the morning. They are always so chipper and awake, seems like everyone had, not one but, two cups of Joe. Whatever it is, it’s contagious and wakes you up. Definitely adds to a great experience with them.