Benny Boyd Liberty Hill

Just purchased a used Jeep Wrangler from Curtis at this location. Extremely easy to work with and gave me an unbelievable deal. From my understanding this location has recently changed management and for the better. I would highly recommend stopping by if they have a vehicle you’re interested in.

If I had to do it all over again, I’d probably look elsewhere and recommend the same to anyone looking at Benny Boyd whether it be Liberty Hill, Lampasas, or the South Location.
Truck had some problems from day one including the piss poor detail job. It was almost spiffed up enough to look like a used trade in someone got their stuff out of. They were gracious enough to fix the next day problems of a frozen rear u-​joint and change the already «changed» oil again. Day three came with overflowing diesel when refilling for the first time from a hole in the top of the fuel tank, check engine lights due to an egr problem, and a leaking axle seal all within a few days of taking possession. I replaced the axle seal and it lasted all of 100 miles before starting again and the inner housing was marred up, I’m guessing they had just replaced it as well and it lasted just long enough to get it off the lot. Called in to ask for some help with these and got no response other than we will have to check with the higher ups. Never heard back again, imagine that!
Also agreed on a drive out price, then to get the paperwork and see sales tax hadn’t been added. Of course not, love when a dealer acts like they don’t know what drive out price is.
I understand when you buy a used car you buy a used car, but jeez, maybe they should look them over a bit better. When you spend 24k on a used vehicle you don’t expect a multitude of problems costing THOUSANDS more in repair bills before the first payment is ever due because the dealer isn’t decent enough to fix it before putting it on their lot. The vehicles here are more representative of a buy here pay here lot, not a major chain, or, maybe this is customary for this chain.
My recommendation, stay away.

I came to Benny Boyd because amongst the older ranchers I know, this is said to be a decent dealer who will «right wrongs.» Well… I am getting the impression that this is the case if you are a middle aged man, not a young single mother. The tailgate on the $ 45,000 ranch truck I bought had a dent. They didn’t want to come down on the price and I don’t like haggling. I don’t have energy for it. Barely had energy for this review. They said they would repair the dent «within a week.» Well they didn’t. Left it there for a month.
I called Benny because I’m a regular vehicle purchaser. I bought this truck and TOLD THEM I would immediately need a car. Obviously my continued, lifelong business to them is not important. Benny sent someone out to get my tailgate and repair it– right the wrong. Well that job was supposed to take «3 – 4 days.» That was 2 weeks ago. Now I’m driving around with no tailgate for my work vehicle!!!
The vehicle was smoked in. They lied about that and the smell didn’t come through till a few days after I bought the truck. My baby has asthma. This is a problem.
When I traded in my car, I so regretfully left my garage door opener in it. They said they would mail it to me. Weeks ago! I had to take my garage door off the track so random strangers wouldn’t have access TO MY HOME!!! This was my mistake, but really… Come on.
Anyway, I’m getting a sign made to put on my truck, with the missing tailgate, to let people know how UNspectacular Benny Boyd is to young women. I should have taken a man with me. That was my mistake as well. Oh… And not haggling. Because now I have NO tailgate at all. For my work truck. Great.