Kemble Inn

The Kemble Inn was a stunning backdrop for our Spring wedding of approximately 90 guests — the grounds were well-​kept, the food was phenomenal and the wait staff made sure all of our guests were taken care of during the reception. The reason I would not recommend this venue is that there is no middle management to plan and coordinate events. When we signed our contract to secure the venue, we were led to believe there was a specific person that took care of events, as well as an inn manager who would both be able to guide us through the planning process and be there on the day-​of the wedding to make sure everything goes smoothly. Unfortunately, the events person was fired (without a replacement) shortly after we signed the contract, and the inn manager was never mentioned again (we later found out she was on maternity leave, again no replacement). Due to those factors, the Kemble Inn owner attempted to fill all of those roles, though it was quite obvious that he was not used to doing so — I had to point out mistakes in almost every written proposal/​contract/​things he completely forgot about. Worst of all, the only time he made an appearance all wedding weekend was after the reception ended when the wedding party was all in the bridal suite winding down and the owner banged on the door telling us to go to bed and called the police on us — we had rented out the entire inn, the police told us there were no outside noise complaints and we were doing nothing wrong… But apparently the owner was just annoyed. Extremely innapropriate. Because of all of our amazing other vendors, including the most incredible wedding planner (that we had to hire because of the Kemble’s incompetency that I mentioned earlier), the wedding turned out exactly as we’d hoped, but it was certainly no thanks to the venue or venue ownership.

I absolutely love this place! I have stayed here twice, once with my girlfriends for a bachelorette party, and once with my husband. It is a beautiful inn with large, lovely rooms. They have a great bar room downstairs with excellent cocktails, and a big back porch with a gorgeous view of the mountains. The owner Scott and manager Nick are both so nice. During the bachelorette weekend we were pretty high maintenance guests and they were so accommodating and great. The location is perfect– so close to town. It will always be my go-​to place to stay when going to the Berkshires.

LOVE LOVE LOVE the Kemble Inn! Just the BEST for a getaway weekend! The accommodations are perfect! The food delicious Urge you to visit in the summer and spend a night at Tanglewood! Concerts are magical under the stars! The holidays are Perfect too! Thank you Scott (owner) Keep doing what you are doing We had a lovely time!

Please consider staying somewhere else if you go to the Berkshires. The customer service is severely lacking. I sent correspondence that required a response. I heard nothing for several weeks. I then called… no answer. Left message… no response. Called again… someone picked up then hung up without saying anything. I sent an email… was told that they were understaffed and could not address my concern. Their Facebook page posts kept on rolling despite the fact that they were understaffed. Very disingenuous.
The facility itself is nice enough but those who run it are not competent.

Wonderful Experience. We spent 3 nights at the Kemble Inn over NYE of 2015. Beautiful, cozy room … beautiful free standing tub/​jacuzzi and a fireplace. Warm and accommodating staff. I recommend room 204 it had a gorgeous view of the mountain. Kemble Inn offers a delicious breakfast and a homey feel. Def try it.

From its pristine and peaceful setting in the Berkshires, Kemble Inn is an intimate, local bed & breakfast that brings to life the beauty of its surroundings. Its rooms are clean and comfortable; its amenities are exquisite; its service is accommodating; and its adjoining restaurant is a pleasurable dining experience. The inn is, in a word, delightful.
The rooms are spacious, but not too big. They are well equipped with comfortable mattresses, high definition TVs, and clean bathrooms. The extras (towels, shampoo, etc) are high quality. The rest of the inn is charming, and the interior decorating is tasteful. One of Kemble’s gems is its outdoor seating area, complete with a gorgeous view of the mountains (it’s worth spending some downtime here with a drink). Kemble’s restaurant is also worth mentioning; even though it’s not as reputable as the hotel itself, the food is good and the service is friendly. As expected, though, this wonderful experience comes at a steep nightly rate, which is perhaps Kemble’s only drawback.
If you’re taking a getaway trip to the lushly green and tranquil Berkshires, Kemble will give you a place to stay that matches.

what a great weekend we had! such a beautiful inn with amazing food from the built-​in living room style restaurant that’s open to the public as well. listening to the piano & sipping champagne while waiting for out table was so classic & even romantic. the owner scott was such a welcoming host. and the manager sal is amazing! he was full of ideas for nearby things to do and see. my partner & i had a wonderful weekend, we’re even thinking about doing our wedding there! such a beautiful view & just an overall unforgettable amazing experience!

This was one of the most worst places i have ever been to. i have never written a bad review of anything before and i never complain but this deserves a complaint. First of all the room was not the one that they described on line and somehow they got switched between the online booking and arrival. The house is in disrepair and needs updating. The service was horrendous. Salvatore is pleasant but the service is terrible. Everything about the inn is less than mediocre. Across the street there is a beautiful and reasonably priced place but i can’t remember the name in much better condition, competitive pricing and much better service. In addition they charged our credit card for things they should not have and told us they could not credit our card.. i am always worried when i read reviews that perhaps it is friend or family writing the reviews so be careful if you read or think something positive. Not worth it. Would never go back.

We had mixed feelings about the Kemble Inn. It is a gorgeous old building only a few blocks from the center of Lenox. It’s a fantastic location. The young employees are delightful and responsive. Most of the rooms are very expensive, and the website says there is a two night minimum. Much to my delight I found a one night deal on Orbits for $ 280, which seemed like a bargain in high season. I grabbed it. I should have known better! If it seems too good to be true, it usually is!!! Our room was on the 3^rd floor, and we felt like we were in Upstairs/​Downstairs or Downton Abbey — only the servants in Downton Abbey had much better rooms. The rooms on the 1^st and 2^nd floors looked fantastic when we snuck a peek, but ours was horrendous. In room 301, the carpet was spotted and filthy. The bed was lumpy, small, and very uncomfortable. It was SO hot at night we had trouble sleeping, even though it was in the 50s outside and both windows were wide open. I think they turned off the AC at night to save money since it was a very warm weekend. Yes, there was high end shampoo and fluffy towels, but this room shouldn’t be rented. We were told that it wasn’t possible to upgrade. However, TO BE FAIR, the rest of the hotel is lovely, and the restaurant is fantastic. Our breakfast alone was easily worth probably $ 30 – 40 in a restaurant. Outside there is an expansive stone patio with fantastic views of the countryside. BOTTOM LINE — IF YOU CAN’T AFFORD TO STAY ON THE 1ST OR 2ND FLOORS, DON’T GO! I didn’t listen to the reviewers; you should listen to me! Their renovation has gone above the 2^nd floor.

The view is amazing. Staff are super friendly.

This place is AMAZING! Gorgeous, beautiful rooms, exceptional staff.
I want to give this place 5 stars. I really do. But I can’t.
We stayed here for four nights in december and froze our BUTTS off! You can’t control your room temperature and thus our room was either 60 degrees (most of the time) or 85 degrees (one night of four). Very uncomfortable and not how I wanted to spend the holiday.
Everything else was really great! May go back — but only if it’s a time of the year that doesn’t need heat or AC (which I imagine has the same problems).

Wonderful, wonderful place. My husband and I were there during off-​season (early September), and were delighted with the service, food and beautiful room.

Came to this Inn for a celebration dinner of my father’s 70^th birthday, but did not stay over night here… but would definitely like to!
It’s a beautiful building in a great location with a wonderful view — we were there rjust in time for a perfect autumn sunset.
For our party of 10, we had a prix fixe menu with three choices for each course, and everything was wonderful for the first two courses. (The escargot could have been better, but was still nice.) The ingredients were wonderfully fresh, the meat cooked just so, the vegetables tender and flavorful.
I think everyone felt the deserts could have been better — the children didn’t even finish theirs! But by then we were pretty darn full.
A lovely place to celebrate a special occasion with the people you love — and who love you — the most.

Enjoyed a wonderful dinner in the dining room at the Kemble this weekend. My pork tenderloin was fork tender, tasty, and juicy… the use of fresh local apples in the sauce was a great add. Our beef entrée was also seasoned very well and cooked perfectly to temp. All in all a wonderful meal. The setting is spectacular and we enjoyed getting to visit with other diners just by the friendly nature of the dining room.
If you are in the area you should make a reservation and make it a special evening.

The Kemble Inn may be the best restaurant in Lenox. As I understand, they just recently started service on the terrace of the beautifully restored Lenox mansion.
It’s a prix fixe menu ($ 53/​person) and worth every penny. The dishes were exceptional, and could have been straight out of a magazine. I had perfectly-​cooked scallops over a phenomenal risotto, followed by an excellent steak and mousse for dessert. Their drinks were well made and high-​end, but not too pricey ($ 11 for a Manhattan). Service was perfectly attentive but in no way overbearing. The other diners were equally impressed, and the casually-​elegant atmosphere inspired conversation and laughs among us.
The view from the terrace is amazing, and became more so as the sun set over the Berkshires.
This is a must-​visit for any Lenox/​Berkshire visit.

I was a guest at the Kemble in the «off» season, but was welcomed into the manor by the owner and some of his staff who upgraded me to comfortable room 202.
I would recommend this Inn because it is located just off of the main stretch of downtown Lenox, and the rooms have nice attention to detail (heated floors in the bathroom). However, the owners are undergoing an extensive project to extend the patio, gardens and parking area S/​S 2012. Personally, I will be excited to be a guest throughout the year to see the progress that is made because of the curated aesthetic that is already a part of this modern traditional Inn.

My boyfriend and I ended up coming here by chance: he had purchased a Groupon as a gift for a family member who was unable to use it before the expiration date, so we got to use the one-​night getaway, and I have to say that this is a fantastic place to stay. The staff was friendly and accommodating and our room – the Charles Dickens room – was absolutely adorable… despite not being at all Dickens themed. It did however include a fireplace, 2-​person bathtub in a funky little nook within the bathroom, miniature library complete with several books about Western MA, flatscreen TV, and a piano!
The place is being renovated and we got a chance to talk to the carpenter in charge who specializes in refurbishing old buildings. Seems like the place is going to be beautiful when it’s finished. It’s also located across the street from this gorgeous church, and is minutes from downtown Lenox where there are some great looking shops, although we came on a Sunday night before the Tanglewood, Shakespeare & Co., etc seasons opened, so things were a little dead. The hotel owner suggested a few good restaurants, and I would highly recommend Nudel for DELICIOUS locavore food.
Breakfast in the morning was included with our stay and delicious as well. We enjoyed our coffee before food was served on their wraparound back porch to enjoy the magnificent view of the Berkshires beyond their backyard. The owner does the cooking and makes a mean fritatta. Breakfast is self serve, sit-​down style at the large dining room table along with the other hotel guests, which made for a nice quasi-​social atmosphere before checkout.
Overall just an excellent experience. Would highly recommend to anyone looking for a low-​key Berkshire experience.

What a ridiculous policy this place has.
I tell you, if you don’t want to welcome two love birds on their anniversary trying to redeem a Groupon, then that’s on you.
I am a bit disappointed this place would not work with my boyfriend when he tried to plan a special one-​night stay. The Groupon we bought didn’t say we had to stay more than one night, but Kemble Inn won’t let you stay just one night. Catch 22… What are we to do? Their solution to us was to come on a Friday night and stay the weekend. Not very budget-​friendly, folks.
Groupon is great. We got our money back. But I can’t — after all our dealings trying to get a room booked, only to have it cancelled due to a policy they didn’t tell us about at the start — recommend this place to anyone.

What a beautiful building! The inn is in an absolutely beautiful converted mansion. And the people who run it have decorated it with modern but conservative pieces.
The manager who welcomed us when we arrived was very friendly and made sure we felt comfortable.
The only strange part of the visit was our actual room. It was done in the «Ralph Lauren style.» This meant Ralph Lauren furniture, bedding, towels — and advertisements? There was a six foot tall Polo underwear advertisement leaning against the wall. Which, I mean, let’s get real, ladies, I was okay with — but the boyfriend, maybe not so much.
I really did appreciate the fact that the room was entirely outfitted in Ralph Lauren, though — it really tied it all together.
We peeked into another couple rooms whose doors were open, and they all seemed to be decorated in a more traditional fashion — more flowery and stuff.
The breakfast in the morning was DELICIOUS. Typical continental fare as well as a quiche, french toast, bacon, etc. Wonderful. And such a beautiful view from the dining room — down a hill and to the mountains beyond!
I would definitely recommend this B&B — a great getaway!

What a great place to stay! A friend of mine recommended this place and I am glad I listened. Recently renovated and run by a friendly staff, I have nothing but positive things to say about The Kemble Inn.
Accommodations:
The Kemble Inn is a summer mansion that used to be owned by a Secretary of State. As such, it has all the trappings of a rich man’s house: curved driveway, grand staircase, shimmering chandelier, large fireplace, large dining room, etc. The innkeepers have done a nice job of transforming this grand mansion into a cozy place to stay. The common rooms are large but comfortable. The dining room includes a large banquet table that is flanked by two buffet tables. The buffet tables are filled with platters of yummy fruit, yogurt, eggs, toast, tea, coffee, and any other breakfast item in the morning. It was truly one of the best breakfasts I’ve had at a B&B. There is also a common living room. Tastefully decorated (think Architectural Digest, not Country Home & Garden), it is a relaxing place to hang out in the evening. We opted to sit in the room after 8 PM when the fireplace was roaring. Soft jazz music played in the background. I got a fair amount of reading done. I was only interrupted once when the innkeeper stopped by and asked if we would like a glass of wine. It was lovely. The guest rooms, just like the common rooms, are cozy. We had a second floor room with a queen bed. It was clean and had all the amenities of a large hotel chain.
Service:
GREAT! As soon as we walked in the door, we knew we were in a friendly environment. The innkeeper helped us identify the best restaurants (read my review of Nudel in Lenox, MA), helped us structure our subsequent day in Lenox, and even kept breakfast out on the table when we slept in the next morning. When we were relaxing in the dining room, he asked us if we wanted a glass of wine. He kept the fire roaring. All in all, he went above and beyond our expectations.
Location:
Excellent! Located right down the road from The Mount and a couple of blocks from downtown, the inn has a perfect location in Lenox.
I HIGHLY recommend The Kemble Inn. One of my favorite B&B’s so far.