Springleaf Financial Services

I found this loan place off of the Credit Karma app that I had. I filled out everything that I needed, I got a call from them.
I talked to the lady, and she was nice but not helpful at all. She NEVER once asked me what I needed the loan for, she was asking all these other questions that did not apply to the reason why I was needing the loan. I put that I needed the loan for a bill consolidation, because I have two bills that I wanted to take care of and just combine it into one bill.
After she asked me all these questions, she told me that I do not qualify for the amount that I was asking for, but I can possible get another loan amount.
I told her the reason that I wanted the loan was for the two bills as I stated above. She than got all quiet and was like «yea, yea I see what you are saying» than she started talking to herself and than she got back on the line and said «I will have to submit this and we will call you tomorrow» well it has been over a week and I have not heard nothing from them.
Got 30 hard points knocked off my credit (I know because I am working on my credit), and still trying to find figure out how I am going to consolidate my loan.

I regret taking out a loan with this company. The attitudes I had to deal with at this office is astounding! I asked to refinance a loan and the office manager basically told me it will never happen and could careless if I went elsewhere. There is no pride in these people and it’s simply about the money and not the respect of dignity of their customers. They have forgotten who are the ones that provide their salaries… the customer. I would not recommended this company or at least the lemon grove office to anyone!!! Btw… the office manager is an ass and I will contact their headquarters to make them aware of this guy’s attitude.

What a waste of time. The attitude of the service representative was totally unacceptable. I have dealt with a number of loan services. This is by far the worst. Personable is not the word I would use regarding the attitude of the agent with whom I dealt. If you receive a pre– approved letter, trash it!

I personally had a good experience with these loan company since I started getting my personal loans from them. The people who worked there are friendly and courteous and will try to accommodate clients whenever they can. They make it to a point that your financial needs are met as long as you’re qualified. I have been doing loans with them for the last 3 years now.

I have nothing but good things to say about my experience with Springleaf. The staff was extremely helpful and personable and professional. They were very prompt in getting our loan together and if I needed another loan I would go with springleaf. We had the pleasure to work with Marsi and she was extremely helpful and sweet yet professional. Great place to get a loan everything is legit and upfront.

complete waste of time!
received a pre-​qualified letter in the mail and after a short run around and another hard hit on my credit report… nothing!

BIG SCAM!!! If you get a letter in the mail from this place… DO NOT reply. It’s not what it seems to be and it’s a big waste of your time even contacting these people!