Elite Smiles Dental

Very disappointed in this place. Have had a crown fall out twice. Was quoted $ 3000 to get another crown. They did offer 15% discount. Put a temporary crown which just fell out 30 hours later. The Dr can never remember anything about my family. Just seems very money hungry with no customer service.

This practice should be shut down. My family and I spent two years at this office and experienced incompetent service from both the hygienists and dentist. Upon my first visit to a dentist after leaving Elite Smiles, they asked me when my last cleaning was done. I resounded with six months ago and their eyes became big and responded by saying that it looked like they had not been cleaned in a few years. Then there were the multiple requests to purchase a mouthguard. I finally had to ask them why I would need one when I don’t grind my teeth. Of course they stopped asking. My wife had 4 old silver fillings replaced. She had to return at least 6 times to fix the ‘bite’ and then they suggested that a root canal would be needed. She ended going to an endodontist that was not who Elite Smiles referred her. The endodontist discovered that it was just sloppy filling work by Elite Smiles. I was also given the same story on one of my fillings. ‘If it continues to hurt for the next month or two you probably need a root canal’. On to my son. Upon his first visit to the new dentist, they discovered a big hole in 1 tooth. As you know, a big hole in a tooth does not form overnight, but over years. By not finding this substantially decayed tooth, Elite Smiles was negligent in my opinion. Please read the other reviews that also point out simply bad dentistry. We’ve discovered that many people in Leesburg have had bad experiences at Elite Smiles. I wish I could give them 0 stars.

If you are extremely rich and do not care at all about yourself this is the place for you. A boastful name like Elite Smiles should have warned me that they were full of themselves and also full of bologna. They are way overpriced and lie about things you «need» and refuse to work with you. It is an outright scam. The gal who brings the paperwork to review costs and coverage, etc. with you acts like she doesn’t know what she is talking about and is clearly a messenger for the «Doctor.» It is really funny how I went in there and no one actually looked inside of my mouth at all and I never saw the Doctor once, just the paper messenger running back and forth relaying a conversation between me and the Doctor.
The messenger argued with me, telling me I needed some cosmetic stuff that I did not need or want and an extended crown that would have been $ 500 entirely out of pocket, insurance doesn’t pitch in on the extended at all. There were several things listed that I had never heard of being included with a basic root canal and basic crown (which is what i really and only needed) and I am not talking about anesthesia. First they offered me the ability to apply for a line of credit to pay for the bill. I told them that wasn’t the problem it was that one thousand dollars out of pocket was way more than I was willing to pay, when my insurance covers 60−100% of normal dentistry, including root canals and crowns. So she went back to the doctor and came back and said they would set me up with a payment plan there at the office and also throw in free nitrous. I immediately got up out of my chair and took the bib off she had put on me and left.
I asked if they could just pull the darn tooth and without even asking the doctor, the messenger said no, they don’t extract teeth there, they do everything they can to save the tooth. She also said I would be paying much more to have the tooth extracted than to pay for a root canal and crown.
So anyways, the place looks like a million bucks, clean, decorated and painted all fancy with crystal light fixtures and super strong, perfumed air fresheners, but the people who work there are scammers, fake, rude, and full of bologna, and you will need a million bucks if you want to chance getting work done there.

I would be careful about this place. They have a reputation for a VERY aggressive treatment .They convinced me that a tooth couldn’t be saved and they wanted to extract it and put an implant in. I mad an appointment to do so but had a bad feeling. I canceled last minute and went to the Endodontist and it was a success; and I still have my tooth.

The service was good until my last crown. I had a crown replaced and Dr. S had the dental technician adjust it initially. The crown was not seated all the way and too much was removed. I returned to have my bite adjusted. And, I believe she knew the crown was too low and then adjusted my total bite on the right side. My bite is better than it was, but now my bite is lopsided hitting on the left first. After seeing a new dentist, I am now faced replacing the crown you just put in and the crown in front of it or getting a night bite guard to keep my bite somewhat even. To get this fixed correctly, I would be out of pocket over $ 2,000.

Similar to another doctor’s office in Leesburg that I will not name here, this organization is basically a scam. Their financial paperwork very clearly states that they have no intentions of honoring your insurance company’s standard «customary and usual charges» even when they are an «in network» provider for that insurance. The office manager was either not capable of understanding what her papers actually state, or was pretending not to understand. They are set up to perform many unnecessary, cosmetic and non-​covered service, and then charge you for them since they are not included in the insurance. I refused to sign the form since I am only interested in necessary dental services, not cosmetic, and decided to take my services elsewhere, where they actually preform dentistry, not scammery.

My husband has been a patient here for several years. Over that time, he has always received excellent care. He is in and out with his appointments in a timely fashion. He has had cleanings, fillings and a few crowns replaced (front teeth-​the new ones look fantastic.)
I require extensive dental work (many root canals and crowns.) I also have dental anxiety. I had seen a pediatric dentist for years, as they often handle adults with anxiety. My husband told me over and over again about how much he likes this practice, so, I took a deep breath and gave them a chance. I had a consultation, and we elected to do 50% of the work recommended right away. I experienced dental sedation here, and it was a very positive experience. I am still mid treatment, but I can’t recommend them enough. Everyone has been very friendly and conscientious about my anxiety. You truly are in good hands. I had some concerns (some sensitivity in the area of one of my root canals right afterwards) and I was always seen that day. It has since resolved without further intervention, as Dr. Saxena thought it would.
I found their prices to be quite competitive for the area if you’ve gotten estimates elsewhere. The cost of my root canal was half of what it was with a Fairfax County specialist.

I hate the dentist office… I mean really, really, really, really hate going to dentist appointments. More than ANY other medical appointment… BUT…
These folks are amazing. And amazingly nice. And amazingly gentle. And amazingly understanding.
Dr. Saxena and her entire team, from the first call to the reception to the final checkout after my appointment, made me feel comfortable and reassured that I’d be a-​ok in their hands. Even the front office team was having a grand olé’ time joking with each other. It’s obvious they love their jobs and take great care of the office patients. The office is busy, so there was a bit of a wait for the hygienist and then for the Doc to see my chompers, but I’ll take the wait in trade for gentle care and understanding.