AVIE! Medspa – Laser Center

worst customer service, when I walked in i was not greeted and they didn’t have my makeup in stock, I felt like no one wanted to help me and girl who was sitting in the front desk she on the phone rather then helping me out, I will not recommend this place to anyone!!!

I have received a great deal of help with the chemical peels from Kristen who is so amazing and friendly. Everyone there, with the exception of one is fantastically friendly and eager to help you and your skin troubles.
Recently I had an OK experience with Regan. Maybe she was having a bad day, but she seemed like she was hitting a sales goal and kept pressuring me, an 18 year old, to buy $ 350 worth of products. You should know, they don’t have a sales goal. They are all RNs and the woman who owns it is a MD. Clearly, there is no snake oil marketing at play. Regan was ok, but go to Kristen with a chemical peel!

I have been going to Avie for three years and have referred many friends based on positive experience. There are many things that I love about this Medspa…#1 is the people! Kristin is my go-​to person for recommendations and doing the «work» on my skin. She has never pushed services or products on me, rather she listens to my concerns and offers multiple solutions. I have never regretted what I did. As a matter of fact, my skin looks better now (over 50) than it did in my 30’s. Additionally, Kim is a true professional with a caring nature. I am quite surprised at other negative reviews. Perhaps others were looking for free products or had unrealistic expectations of the service they booked. I know that great skin and eradicating problem areas takes time, patience and a series of treatments rather than a one-​time hit. Everyone is different in how the treatment interacts with the person’s skin. I used to be the person that expected immediate results and even miracles! Today, with the guidance of Kristin, I am far more educated and ready to do what it takes to achieve what I want… slow and steady.

I have been seeing Kristen for a few years. I really appreciate her honesty when suggesting treatments and the fact that I never feel rushed when I am there. It is very evident that she is passionate about what she does and she genuinely wants you to look your best. She recommends products but isn’t pushy about it, a rare quality at medspa ‘s these days.

I first reviewed Avie Med Spa on 7÷27÷14 with great hesitancy as I «wanted to do no harm“as some others seemed to like the business – however, in most cases for its décor and the personality of the receptionist. Yes they were attractive factors but nothing more than what is to expected from any business of this sort. At any rate, I gave them the lowest possible score (please see the earlier review for details). In the end, I took them to the small claims court – totally unprepared to discuss the case on anything other than the facts i.e. 1) charges for service not delivered and 2) products provided that were not requested. Instead, the court eventit became personal. Kim stated that she had been a nurse for x years (I believe 8) Sticking to the facts did not require me to say that I have a doctorate degree and a very successful career as a foreign policy analyst for more than 20 years. She said I had problems understanding things – I thought hinting at a lack of intellectual capability or more. My take is that she obfuscated so much that it was difficult to determine fact from fiction – though I did not personally attack her in this way. Kim said that I had a lot of procedure/[problems with my face but «she would not speak of them at that time as they were personal» She said that I was so very concerned about hyperpigmentation. (an ethnicity matter) Actually it was Kim who brought up the subject as to why she could not perform one of the first procedures for skin treatment that I had paid to have performed. It was not my concern but she said she would us the more expensive deposit for that treatment to give me a less dangerous treatment. This was never my topic but the results of this lesser treatment were nil.
During the trial It was my sense that she was attempting to paint a picture of me as a very neurotic woman who was obsessed with aging skin and was coming in and out of the Spa hoping to arrest the aging process. I can recall going to Avie on two or three occasions for consultation. Twice I signed a contract for the work and once I did not. How unusual is this for a business such as this? Probably, I receive nearly weekly e-​mails advertising free consultations for this or that treatment.
Finally, Kim broke down and cried, (she was brought tissues by the bailiff) telling the judge she did not want me to come to her shop again. It was my fault that I simply sat in amazement as it is not my style to take such a personal approach to problem solving. The Judge decided in her favor. I am considering appealing, as soon as I can be coached, reeducated in the ways of how the process works outside of the factual world.

Also was disappointed when the I asked the person doing my facial (Aidan?) if they did eyelash extensions. She whispered that she didn’t like the ones they use here and that she does them at her home and offered me her information. It felt icky and I declined.

Avie Med Spa is the place to go, and I’ve been going there since they opened. I have actually gone in with money in hand and was told to save it that I was ok as far as skincare went for the time being. Sometimes you just need an objective opinion. Despite not getting a sale they will tell you if you don’t need anything. Trustworthy, kind and talented staff. Kim B. and Jen at the desk are great. Kim M., Kristen, Amanda and Dr.V. are incredible. Don’t go anywhere else for your skincare needs. Love Avie!

I bought a facial ONLY to get the free botox that came along with it. Throughout the process, I confirmed that I would be able to use any unused units on a later date. The front desk woman caused a huge scene when I checked out, arguing with the woman who just promised me this right in front of me. Needless to say I was shocked with the low level of professionalism and the disrespect both to me as a first time guest and to her co-​worker. After a great deal of back and forth, I was told I could in fact use any unsed units at a later date, and never said to use them within a certain time frame. When I called to make the appointment for the remaining units, they gave me the run around for two days while I asked them to confirm the number of units I had left, saying they had to «pull my file when I arrived»…I finally said I needed the # to be confirmed before I go. At that point they finally told me they would not honor their promise because they didn’t remember making it, and it must have been a miscommunication. Unfortunately my friend was with me and witnessed the entire conversation. They LIED and STOLE money from me that I would have NEVER spent had I known they wouldn’t be holding up their end of the bargain. They pulled a complete bait and switch on me. Beware!

Use Board Certified Plastic Surgeons for cosmetic procedures! Update my tummy still is bumpy. I go to core classes at my gym and continue to work out 5 times a week. It is getting smoother. It’s not smaller, sadly. What a horrible use of money and time. I think his is permanent.

I drive regularly from Arlington to visit my friends at Avie! The staff’s expertise is second to none. Every treatment they offer will have you skipping out the door, you’ll look so great. Thank you, Avie!

Having just moved to the area, I had no idea where to find a good medspa. I was so happy to have found Avie! The offices are beautiful and the staff is amazing and welcoming. I have been so pleased with the results of my most recent treatment at Avie! I would highly recommend this Medspa. They found a new fan in me!!!

I have been going to AVIE! MedSpa since they opened a few years ago. Kim and her staff are just wonderful! When you call for an appointment that take great care of you. And when you walk in the front door you are greeted with smiles. Whether you go for a consultation or for a treatment you feel nothing but confidence in their skill and approach. Kim & Kristin are absolutely lovely and their artistry along with there knowledge and experience leave you feeling very secure with their recommendations. They believe in a «less is more» approach which lends to terrific, natural, youthful results. THANK YOU!!!

This is one great medspa, tucked away in the newer area of Leesburg. Aidan gave good advice on treatments, such as nutritional supplements to consider. That was impressive, considering that Avie! doesn’t sell those supplements — so his advice wasn’t self serving.
I recommend that you sign up for their email list of specials. Their prices are awesome, and their services are worth every penny. The surroundings are luxurious. I had the fraxel treatment and the procedure was performed quite professionally (I’ve had them done elsewhere) and the followup phone call was a nice, friendly touch. The staff here made me feel that they really cared about me and my outcome — and that combo of professional, top grade treatments, warm feelings and great customer service is a rare combo in No. Va. Go before they get discovered by everyone else.

This is the place to go… get out of your day spa and get some true and honest skin care. Aidan gave me an amazing facial and I followed it up with a treatment from Kim (the owner) and both are amazingly friendly and compassionate about their client’s. Aidan even went above and beyond skincare, assessing the root cause of some of my issues from a whole-​health perspective, meaning I could possibly be missing something from my diet. Well, he couldn’t have been more correct. After 10 days of a new supplement, my skin couldn’t be clearer (and no, he didn’t push it or try the hard sell… simply gave me the recommendation and I did the legwork, purchasing from a local health food store). All of Avie’s staff truly care about their clients as people and it shows… do yourself (and your skin) a favor and schedule a consultation.