Walmart Supercenter

Unilocal doesn’t allow ½ star reviews so I’m forced to give this store 1 star.
I so detest this store I rarely visit. It’s dirty, disorganized and the employees seem beat down and border on surly.
Today, I found myself in the area and looking for one specific seasoning product. I know that this store features a good-​size selection of Hispanic food products, so I decided to brave entry. Nope! Didn’t have what I went in for and once again, I was reminded of how bad Wal-​Mart truly is. This location being one of the worst examples anywhere.
As I was leaving I noticed filthy, stained floors in the check out area and snapped pictures to add to this review. Take my advice. Drive a little further and hit Target. Really ANYWHERE, but this store.

Do not order via .com. Your items get cancelled and you’ll never see a refund. Most employees are horrible and need customer service training!!!
Today, I went in to the store to resolve a .com order and to my surprise Christopher (assistant manager) quickly worked to resolve the issues with my order. Christopher was polite and professional I felt he understood my frustration. He apologized repeatedly and stood with me until everything was resolved…
This location should hire more people like Christopher.

It’s usually hard to find someone if you have a question. Even more frustrating is finding someone who is too busy having a personal conversation to help. Yesterday we must have circled this guy 15 times in the electronic area looking for a dvd. There’s no way he didn’t see us. I finally left.

Worst customer service ever. Called was told item was in stock. The girl that answers the phone was very sweet and had someone check to make sure item was on shelf. She was informed that indeed it was. We drove the 30 min to the store to find out no they are out of the item. The UN-​american women told me that she just checked shelves and there was three of them there. Well that’s funny because when I questioned the manager about it she said that the same issue happened yesterday and that they did not have the item in stock. And you wonder why you only make minimum wage at 45 years old and work at Walmart. If you can’t do the simple task of walking the ten feet to see if the baby gate is there you’re not even worth the minimum wage you make. Worst experience ever in Walmart will never return to this store!!!

I hate this place. I don’t know why I went back. It takes less time for me to drive to the Independence Wal Mart then to stand in the ridiculous lines in this store. There are not near enough cashiers at any time. The customer service representatives were all three working on one transaction. How many does it take? Seriously. Very poorly managed. I’ll go to Target if I need to shop in Lee’s Summit. Never again.

One person to handle 25 people in the automotive department? I found an item I wanted ($ 100) & couldn’t get someone to open the locked storage area. So I left & I wish I could shop somewhere else, & I will … Online!

What was I thinking??? 30 cashier lanes with only 4 open (honest, my son counted). The cashier we had was rude, tossing products, mumbling her words. Very crowded & busy on a late Sunday evening, do they not expect this & not staff or just not care?

Gross. Gross. Gross. Smells of god-​knows-​what every time I’m there. The floors are scummy and sticky, the employees are very rude and all hang out together in groups and do nothing. I feel like I need to take 5 showers after I leave. Shelves are most of the time empty, I’m lucky if I can find what I need there. I hope to god that there will not be another walmart in lees summit. One is enough.

You need more cashiers!!! You go when they are busy; not enough cashiers. You go when they are slow; not enough cashiers! The cashiers they do have are slow and not very friendly. Shape up Wal-​Mart or I’ll have to drive across town to Target.

I only come here once or twice a year, it seems to be far enough apart that I seem to forget how terrible it is. I tell myself «I’ll just run in here real quick, it won’t be too bad…» Once inside however, I am instantly reminded of why I avoid this place… middle of the day on a Monday and the check out line is 12 deep! Man, I hate this place.

I have lived right down the street from this WM location for a dozen years.
Consistently, the service here is inferior to the Walmart in Independence and the one in Raytown (the two closest alternate locations). The only reason I continue to shop here is the proximity to my house.
I went in the other day to get a cell phone, and as usual, I could not get any assistance. 3 or 4 employees passed me, they all said they could not help me, wrong department. Apparently nobody works in electronics, or cares. I saw two other customers leave in frustration at also not being able to get assistance while I waited. They were both incredulous, and frustrated. Typical of this store.
I finally got tired of it and drove the whole way over to the Raytown location. As usual, the experience there was far better. I got what I needed, in and out.
They need to switch the manager of the Raytown store over to LS to get that place up to speed.

Dear Judy, the checkout lady in the EXPRESS LANE,
If you come across a customer with a question you do not know the answer to, the correct thing to do is to send her to customer service, or call a manager. You do NOT have a FIFTEEN minute conversation about how you too do not understand calling cards. And when the customer next in line, (me) with her 2 small children asks what’s up, you DO NOT tell them to, «find another line if you’re in a hurry»! It is implied that I’m in a hurry when I get in the EXPRESS LANE!
Perhaps I don’t need to find another line, perhaps you need to find a new job!

Am I suppose to have lower expectations because it’s a Walmart? If it was possible I would give them a ZERO. They had advertised the best price for the phone I wanted so I’ll go there, right… I walked into this store to look at replacing my cell phone, after being ignored by no less than 5 Walmart employees I decided to go look for someone. The young guy putting movies up in the electronic’s department explain that he does work in the electronics area but not phones and that he would call for someone. So far I’ve invested 10 minutes and figured the next guy would be able to get me taken care of.
About 5 minutes later a young man walks up to me wearing a bright yellow vest, he has his Walmart badge on and said he could sell me a phone. The employee I am now dealing with looked as though he hadn’t taken a shower for at least a week, and the odor was overwhelming. He had no idea how to transfer any information from my phone. He basically showed up to grab the scanner and ring up the phone. He could have cared less. What a joke!
I walked out of the store without a new phone but with the resolve to never ever walk into another Walmart ever again. Sam Walton would be ashamed!

This Walmart is a three day store. What that means it is only good to shop there three days a week. This store gets hit starting on Friday and does not recover until Tuesday.
Inventory control is poor, entire sections can have empty shelves.
The garden center has been converted to storage area with limited access.
The store has been added on twice and now includes a grocery section. Currently this Walmart is now in the faze of placing bins in the aisles which make navigation with your cart difficult.
There are better Walmarts in the KC metro area.

Wally World is what it is… Wally World. I’m not a huge fan of Walmart. I went to Wally World since I needed to get some items fast and didn’t want to drive to Target. This store is laid out poorly. I had to go through the whole store to find the items I was looking for and then they didn’t have have everything I was looking for so ended up going to CVS to get the rest of the items I needed.
Wally World is good for people watching.

Shocks of all shocks! Matt doesn’t like a Walmart.
For serious, while I’ll never be a «fan» of Walmart, I was in need of some very «Wal Mart» type merch and was in the hood, so I stopped in with good faith. While a couple of the things I needed were immediately available, it was like looking for the Lost City of El Dorado finding a few of the others, and the staff were the least helpful of natives I could have run across on my journey.
I was there too early in the day for any «People of Wal Mart» experiences, which for me was both happy and sad.
Honestly, it comes down to this: I couldn’t find what I was looking for, and because the store is so poorly organized I don’t know if that’s because they didn’t have it, or if I simply couldn’t find it. Nobody was much help, and I left in frustration. Pass.

I hate wal mart but hey its frickin convenient

Ah, Walmart. The thing I love about Walmart is that you could be in Beverly Hills and Walmart would still attract lots of Whiskey Tango clientele.
Anyways, this place is always packed, like most Walmarts. I would normally avoid the place like the plague, but sadly it’s the closest place to my girlfriend’s apartment to buy ‘cohol. And living in Kansas, I am always in awe of being able to buy alcohol at Walmart. That alone makes this place worth visiting to me. Though in true Walmart fashion, the quietest place in the store is the wine aisle! Well, except for the Boone’s Farm section of the aisle :)

Always crowded no matter what time you go… they need more registers open to get through faster.