Plumb Masters

I didn’t have a serious problem however having been burned in the past I wanted an estimate up front. I wasn’t asking for a price carved in stone just an estimate with the understanding that the price could go up if the problem was bigger than expected. Plumb Masters was the only one of the three I talked to who would do that, so I chose them. They came out during the time frame they gave me (same day as the call) and fixed the problem at the price they told me. The young man was very pleasant not sure I think his name may have been Michael. Anyway my problem was solved easily with Plumb Masters.

We had some shower drain issues last week which I tried to fix and gave up after hours of work and a few trips to Lowes. Called 3 plumbers and they were only one to answer the phone and had an opening that afternoon and did a great job! Easy to work with and reasonably priced! Would definitely use them again!!!

Use them!
So far, I’ve used them on three occasions, a master bathroom remodel, a busted main and a new toilet installation. They are always friendly, timely and stick to their word!

I own a salon in North Austin and our plumbing is an important part of doing our job. So when we have an issue with it we need it fixed right and fast. So when we’ve had issues, I’ve called these guys and both times they were prompt and professional. I was referred to plumb masters and I would highly recommend them as well. The owners are super friendly, that always helps.

I found a leak on the main water line out by the street on a Saturday. I looked online, called a few places that wanted to charge an arm and a leg for weekend service. I called Plumb Masters, explained what was going on and they quoted the best price of any place I’d called. The guy came out at the time I was told, did the work quickly at the price I was quoted. These guys are great! I wouldn’t use anyone else in the Leander area.

Friday morning I discovered that the water main going into my house had developed a bad leak. Called several plumbers about job, two did not respond until afternoon, but the girl at the desk understood my problem and said she would try and get someone to my house by 3 – 4 PM or earlier. About 9:00 received a call that one crew could be there by 12:30. They arrived on time and started digging. Leak was soon found and expertly repaired. Price was reasonable and repair is guaranteed for 18 months. The plumbers were very professional, explained work done and why. Clean-​up and excavation dirt replacement excellent. Would not hesitate to recommend them.

I have used these guys twice and both times the plumber that came out was professional and honest. On the first occasion I was quoted a price for pressure regulator. Once he got to digging 2 feet into the lawn he found out that one of the parts (butterfly value) was not needed, so instead of replacing it and charging me he actually told me it wasn’t needed and reduced the price of the estimate. Very honest.
The second time they came out same day for a water leak. The gentleman that assisted was very honest and prompt in fixing the issue. I will continue to use Plumb Masters for all my needs going forward

Andrew’s price on a tankless water heater was so much more reasonable than the other estimate I received from one of the large plumbing companies, that I decided to let him install one in our home.
Let me say that I have never received such prompt, professional service from a plumbing company in my life. Andrew was there bright and early when he said he would be, and when he was finished, we were very impressed with the job that he did for us. We have since had hime do some drain work for us, and have recommended him to our friends.
Just a note: The city of Austin is offering a $ 600 rebate on tankless water heaters right now. In addition to that, Andrew is offering a $ 500 discount on a tankless. This deal cannot be beat! If you are even considering purchasing tankless hot water heater, now is the time, and ANDREW IS YOUR PLUMBER.
YOU WILL NOT BE DISAPPOINTED.

Had a water heater leak in my attic and called them to come out. They were prompt in coming out, but didn’t fix the problem the first time. That night, the water heater was leaking again through my living room. Came back out and finally fixed it correctly. Andrew was willing to refund my money. I believe in paying my fair share for work performed and said that he needed to fix it and I didn’t expect a free job. They finally fixed it correctly. I then asked for a quote to get a new water heater that I was purchasing from Home Depot installed and have the water line and heater moved outside and they wanted $ 3600! The Home Depot installer team did the job for $ 1600. A $ 2K savings!

Do not take water for granted. You won’t know how much you need it until you don’t have it.
It was a quiet Sunday afternoon when there came a knock on the door. My neighbor telling me I sprung a leak on my lawn. Out I went to check it out. Sure enough a mini geyser was bubbling about a foot from the water shut off valve. My neighbor shut off my water while I tried to call a plumber to come out.
Called a couple of plumbers and just left messages. Upon calling Plumb Masters, someone answered. I told the man my issue. He stated he was on an emergency call already. He would swing by to check it out when he was finished. He is a man of his word. They came at 7:52PM. After looking it over, they determined they didn’t have the parts. They promised to come between 8 and 10 on Monday with parts to fix it.
True to their word, they came at 10AM. By 12:30, I was with water again. The leak was only 10 inches under the sidewalk and it was a faulty valve. The cost was less than $ 500.00. The joy of taking a shower was priceless.
Thank goodness I had some bottles of water so I was able wash my hands, brush my teeth, feed the cats but not much more. My apologies to Dunkin Donuts for coming in stinky to get much needed coffee. But I should not have gotten the donut as I used the last of my water to wash the sugar off my hands.
I would highly recommend Plumb Masters as they were professional and efficient.

I haven’t used their service, but I called them Friday night because my toilet was leaking (at the shut off valve) and had to turn the main water to the house off. I called them first because of great reviews. I left them a message with my phone number, and the problem. Didn’t hear back from them until MONDAY afternoon. I understand that they get busy, but 3 days later? Needless to say, I used someone else Saturday morning. (Rotor rooters) and the guy was over at my house and repaired the problem in less than 2 hours. I hope this is just a fluke calling back so late.

I called a few plumbers all booked. So I called «Plum Masters»
So glad we did from the time I called the were here in about 30min.
Two young gentlemen worked hard, quick neat, clean. And most of all very professional!
Very pleased on how they represented the company.
I highly recommend them!

We came home yesterday at 1:30pm to find our water heater leaking. Plumb Masters were at our doorstep within 30 minutes to start the process of replacing the tank. By 5:15pm they were finished and on their way. They were the one and only plumber to call us from our Home Advisor request. They were courteous, professional and genuinely cared that we were taken care of. They did a fantastic job and made sure we were happy with the work that was done. I highly recommend them and will definitely use them for any and all of our future plumbing needs.

I called PlumbMasters July 4^th, 2014 — after calling 9 other plumbers in Austin who didn’t pick up. I found them on Angie’s List actually. Only a couple of my other «preferred plumbers» called me back with such high hourly prices (one was $ 440 hour with a 2 hour min!) that our ceiling leak (upstairs neighbor’s AC) looked like it was going to have to wait an addtl 3 days till Monday roiled around and all our sheet rock caved in…
Andrew deferred to his wife as to whether to come who said yes — bless her wee heart! Andrew and his dad Harry showed up a couple of hours later and for $ 350 (included a $ 145 up charge for a holiday call) — they assessed the problem, replaced some PVC, blew out the algae laden overflows on the neighbor’s AC and we were then able to start the 3 day drying process with fans before sealing up the sheetrock again.
I am super impressed with this outfit!
Liz S.

I had messed up when I attempted to replace my hose bib. They showed up and got it fixed with one minute.

Andrew fixed a gas leak on our water heater one hour after a called. Service was great and i would use them again. They also email you a receipt on-​site.

I am sure as a plumber, these guys are great. I have no idea though how anyone ever gets in touch with them. I called them for a shower problem I’m having because they are so highly rated. It rang one time and I got «I’m sorry, but the person you called has a voicemail box that has not been set up yet… Goodbye!» and hung up on.
I checked the number about a dozen times, and same no answer. I’m very disappointed to be honest, I really need some reliable help. Hopefully they fix it, I really could use some plumbing help.

I recently had my tankless water heater flushed by Andrew. Andrew not only scheduled the appointment… he was also the one to come out and flush my tankless water heater. Since my wife is a graveyard nurse he was flexible and scheduled me at a time that would not interrupt her sleep before she went to work. Andrew was interested in solving problems and not selling things that were not needed. He was very quick to provide education and answer questions based on his experience and knowledge. I had questions beyond the job he was out to do and with zero hesitation he was quick to answer anything that came to mind. Andrew was professional, friendly, and simply enjoyable to be around. I consider myself fortunate to have had Andrew out at my place and without any hesitation I will definitely call him again. Andrew is AS GOOD AS IT GETS!

I called Andrew Kendall,(owner), the day after Christmas, due to the fact that we had a hot water tank bust open and flood the first floor of our home. He was here fast! We had an emergency and he and he’s team handled it in a timely and professional manner. I would recommend this company to EVERYONE! You WILL NOT be disappointed!
I will be using them from now on! I love a company that does what they say they will do and not take advantage of you. LOVE THEM!

Efficient, courteous, good value and now our go-​to-​company for any future plumbing issues.
Well tank and softener mixing tank gave up the ghost after 20+ years on a Saturday evening leaving us without running water. Called Andrew that evening and explained the situation and told him we knew that things could not start until Monday because no one is just sitting around with pressurized water tanks to sell on the weekend.
Andrew came out Sunday to look in order to give us an estimate. Monday afternoon and the estimate was put together and we all agreed that work would start on Tuesday.
Work commenced and proceeded smoothly until they ran into a couple more parts (pressure switch) that had also run its course. After tracking the part down the guys (Harry and Bill) came back and asked if we minded if they worked late. Of course not! We had been without water for 3 ½ days and were anxious to have running water again. Little did we expect them to complete the job that evening; but by 12:30 AM Wednesday morning everything was up and running!
Not only did they do an outstanding job with fit and finish they came back the next day and cleaned up and hauled off the old tanks. Andrew Kendall and crew — you the bomb!