H-E-B

Just moved here and since I have been to other HEB Plus locations, I was excited that this was close to me. Wrong! This is the dirtiest, nastiest HEB I’ve visited. Starting with the parking lot full of oil spots and garbage and the pizza shop and nail salon near the entrance make it look trashy. The milk area is disgusting with spills all over. The ready-​made food area stinks. Hardly ever open and very limited choices. My stomach literally hurts when I have to go there since there is nothing else nearby. Looking forward to the Randalls and Whole Foods opening in the next year. Yes, it’s sad.

I was there to buy 4 quick items, I get into the line and my cashier Shelly D. was about to help the customer ahead of me. There was a mom trying to get an upset baby out of the store and Shelly said «Are you deaf? Get that kid out of here!» The current customer said «No sh**.» Then Shelly said «We used to get our A** whipped.» This cashier was probably in her 60’s and the customer was probably in her 70’s and both acted like immature children. I have 5 kids all were acting great and I said that they were being inappropriate. I said that you do not know what that mother is trying to do or going through. Shelly said «well obviously some people do not need to be parents, it is not that hard.» I paid for my groceries and left, for good. I called a manager who said «Yeah I am sorry that is not good, perception is reality I get that.» How is my perception the problem? This place has gone WAY down hill.

I was trying to buy a wooden bench for my mother for her birthday. They had a real beautiful bench for around $ 200. After i bought the bench i opened it up the find the wood all chipped and scratched up. After seeing this i took the bench back and swapped it out for a different one. The next one i had seemed to be worse then then one i had already brought back. After returning for a third time. The man who worked in the out door furniture section didn’t want to switch it out for a different one that wasn’t broken and was really rude and very condescending towards me. I wound up getting my money back because they didn’t want to take the time to help get a product that wasn’t broken. I have always liked HEB but this was a very bad experiences for me.

This is the nicest HEB in the Cedar Park area. This HEB takes forever to get out of when shopping. It is a very large store.

Not a bad Heb but not the best. The normal stuff but not the fancy stuff. Hours are great and it has a Redi Clinic.

I’m a native Texan and have shopped at HEB over 35 years. I will never shop there again; Leander is the worst and I’ve never been so insulted in my shopping life! All I wanted was one chicken breast!
At 230 when the Spoons deli was shutting down, I approached the country where a male and female were busy breaking down the pans and putting everything away in the back. They totally ignored me. I said excuse me, seeing they had their headphones on and perhaps didn’t hear me. They simply turned their backs and walked away like they didn’t see or hear me! So I blew it off and went to the produce dept. While I was getting produce, I noticed three employees in line at the deli making purchases so I ran over to the counter, AND AGAIN they turned their backs on me like I wasn’t there. I almost began to cry I felt so disrespected! After all the money I’ve spent at HEB for all those years, I can’t believe they treated me with such contempt and disrespect ! I am disabled and on a fixed income. I don’t get food stamps and every penny is precious to me, because I don’t receive enough to live on. If HEB treats me like this they’ll do it to other elderly folks. I’m shopping at Walmart now and will tell everyone how horribly I was treated!
UPDATE: STORE MANAGER MARK AND I HAVE FINALLY TALKED. He apologized and told me I was valuable and was extremely professional and warm. Thank you Mark. However, 3 months have now passed, I’ve found a nicer place to shop who never run out of my brands, and keep a deli open past late lunch hours without wearing headphones. When shopping and spending my valuable little monthly income check, I want to feel good about where I spend. I’ll drive the extra 10 miles to NOT shop at Leander HEB.

For a Plus store, the selection here sucks! Especially if you’re a vegetarian. This is not my normal store, but I drove much further because I had hopped that a plus store would have a bigger selection, turns out my small HEB has a way bigger selection. Good to know!

I really love this HEB for many reasons, but I am highly disappointed in one very important thing.
First the positive. Plenty of parking. Many check out lanes open at peak times. Clean. Usually well stocked. Great coupons and sales.
The negative. The biggest complaint is that the cashiers are VERY bad about bagging items behind them, behind the belt, and not giving the bag to you.
I’ve had to go back several times to get things they neglected to give me. In the past they’ve not handed me full bags of meat, ice cream, medicine, and more. Tonight they didn’t give me my $ 10 box of Oxyclean or my $ 4 box of borax, so again, I had to go back. Customer service tells me to go get the items like it’s not a big deal, but it really is. I don’t have the time to keep making multiple trips to the store. What if I’ve lost my receipt or don’t realize until a few days later?
Very frustrated. I shouldn’t have to scan my receipt to verify that I got everything. It’s the cashier’s job to give me my items. If I could simply leave with all of my items when I buy them, I’d be much happier.

Leander HEB Plus. The team there really seems to thrive on providing quality customer service. All departments are invariably well stocked. Aisle room is adequate, fresh produce, good fresh seafoods and fish. Huge meat department with all basic items ensuring reasonable pricing and prime, grass fed, organic beef, pork, chicken available too. The bread aisle houses numerous varieties and all the basic necessities are available in the grocery department there is also an extra-​large garden department. They have lots of electronics and household items as well –that is the plus part of this H-​E-​B.
The dairy department also contains many varieties of items including those that are sugarfree, fat free, or low-​fat should you choose. Several isles of frozen goods and a very nice floral and houseware department. The seasonal department is extra big as well and you can easily pick up gifts, cards, balloons, or other specialty items. I also need to mention the wine department which is certainly adequate at this location. There is a little café with hot food available and some very tasty soups! There is a great deli and cheese department and a beautiful olive bar .
Last but not least, there are always leaders available near the checkouts in sharing a reasonable wait time during even the busiest hours.
Overall a very good experience My Leander H-​E-​B.

This location offers a nice assortment of products. The manager of the beer/​wine department is always very helpful, and knowledgeable. The bakery offers a variety of beautifully decorated cakes, and fresh bread. My only draw back with this H.E.B. location is the parking lot is always packed, and the majority of customers seem to be a little rough, and uncouth.

I much prefer HEB over every other grocery store in the area and this one is very nice. BUT, they are clearly struggling to keep up with the huge influx of people in the area because they are always out of multiple items on my list. Also, their night cashiers (around 10 & 11pm) get a half star in my opinion. I shop late usually and out of the past 5 times I’ve been, only one cashier was friendly and seemed genuinely happy to be doing his job. Most are rude, incompetent and make comments about the (very few) coupons I may use.

I want to thank Sandy H for all her help in the floral department. She sure does know her stuff, I buy a dozen roses weekly for my sweetheart and have now found the nicest person to buy them from. This floral department is super clean and Sandy is ready to answer, help in any way she can. Great job Sandy
Kenny G

Great place to shop. Everything you ever want or need!

I LOVE this HEB! Seems as though they are always having a sale on what I need. Where it be baby or food products. Everything is always fresh if not they toss it. Its never too busy I mean other than main holidays. Price is not super expensive considering the location. Its very clean and very organized. I appreciate the customer support as well. I’m always directed to the lane I should check out in. With a two yr old things can get loud and tough so its important we are timely. Will always be going here living in liberty hill. Ok also they have LOTS of parking :) never fear you will get a spot.

This isn’t for the grocery part of the store, which I avoid at all costs. The lawn and garden department is great with helpful employees and layout better than the store. Today I received exceptional service from Derick, who went out of his way to help.
Wish the store was run as well as the lawn and garden center.

The store is super nice and very clean it’s usually got everything I need but I need to know where it is because the staff is not generally helpful here if this H-​E-​B and they don’t usually know where things are so it makes things a little harder when the stores so big. I’ve come out twice to find a basket pushed up against my truck they do not do good job of picking up the baskets. But it is very convenient to have an H-​E-​B in my backyard.

This place is birth control plain and simple.
BUT they still give you plastic bags so there is that. This is a HEB Plus. Which means it has groceries and department store fare as well. You can buy a baseball glove and hummus in me trip. I am not sure who this appeals to as I can’t imagine there is a huge crowd of people who think they are too good for walmart, here in Leander?!
No matter what time of day they always seem to have been ransacked but in random isles. It’s almost like the weatherman told people it’s going to be freezing tomorrow but instead of stalking up on water, milk and bread (like all good Texans do when the temp drops perilously below 32) they empty the place of store brand Cheerios and half and half. Meh.
I’ve tried the sushi and while a appreciate the theater of someone actually making the sushi live and in person, it still tastes like sushi from a grocery store in central texas.
The parking lot is a warzone. I’ve watched people empty their cart and instead of pushing it the strenuous 16 – 19 steps back to its home, they spend 5 minutes trying to angle it juuuuust right so they can leave it there or they strand it on one of the little grass islands.
The rotisserie chicken is small and overpriced.
But there is no competition in the immediate area so it’s pretty much here or CVS.

Back home in Dallas I had friends from Corpus Christi who would always rave about HEB and tell me how much they missed having one. What is so great about it I thought? It’s just a grocery store.
Turns out now that we live in Austin it’s the nearest store to us so I checked it out. I totally understand my friends point now. This place has everything from a bakery, deli, and pharmacy to apparel and electronics. They even have a bulk food section like whole foods for things like rice, grains, granola etc.
Did I mention the best part? Price! Their produce is great and very affordable. They do specials daily and place yellow coupons everywhere for deals to take to the register. Having just moved we needed everything and I restocked our entire kitchen with pantry staples and even luxury goodies for under $ 100. You really can’t beat that. It’s almost thrilling to go in and snag the best deals of the day. I’m now a proud HEB shopper

I am very happy to have this HEB Plus in my backyard, literally. OK, I admit, the parking sucks, but the parking sucks at all grocery stores, it always seems like the first 10 parking spots at every grocery store is dedicated to the smallest percentage of their customer base, handicapped and pregnant, sorry, I am just not as sympathetic.
I want front row parking because I spend my entire paycheck at these places… haha.
I enjoy all my visits to this HEB, friendly staff, very well organized, and ALWAYS has what I need. I absolutely love the Texas Backyard garden section, the employees there are eager to assist and answer any question you may have.
I love all their custom handcrafted things in the back of the store, or over in the kitchen section. I love the cooking displays and all the sauces and unique flavors all around.
Thank you HEB.
4 stars.

Super zum Einkaufen von
frischen Lebensmitteln gerade
fisch oder fleisch
aber auch teuerer sowie bei uns karstadt oder tengelmann
freundliches personal
super sushi eigener sushi chef

The store was 5 stars before the remodel now it looks like um like um like — it’s just blahh. It doesn’t have the warmth and atmosphere they built the store on. It’s still so confusing to find things. The way they reordered the groceries just don’t make sense. Dog food is by the baby items, Toys take up a ¼ of the center area. Olive Oil isn’t with the other oils (more like 3 – 4 isles away). You would think the International foods would be close to the Italian and Mexican foods… nope you have to go 6 – 7 isles down by the grills and laundry soup to find it.
Each time I walk in I just feel like it’s now a task instead of an adventure like it use to be.