Walgreens

It really depends on who you get as your cashier. They have several excellent workers here and the experience is generally welcoming and friendly for a convenience store. The employees always take an interest in my life and are very friendly. The card reader is a bit picky but they are quick to walk you through and help! I love this Walgreens! Way to go guys!

Great staff, very friendly, and always willing to go above and beyond. This is my Walgreen’s and it should be yours too.

This walgreens consistently has extremely poor customer service in the pharmacy. Waited one time for 20 minutes with 4 cars in line and no movement on any car before finally leaving. Many times you go and they just keep working and ignore you like you aren’t there. Try another walgreens.

Here’s a question. Do you want a fast prescription that might kill you or a slower one that wont?
Hmmm I going to go with slower!
The reason a prescription takes longer is because they are not just rubber stamping it. The pharmacist is actually checking behind your doctor to make sure that you are good to go!
The rest of the store is set up like a neighborhood market with many items you wouldn’t think Walgreens would have, like wine, cooking supplies, office supplies and electronics. Skip the big store and come here get in and out.

The pharmacy is sloooooooow. I have been to this 24 hour pharmacy for my own personal prescriptions and for emergency after hours pick ups for my patients. I have never had a prescription ready when I have attempted to pick up for either myself or my patients. It’s always an ordeal. For my personal prescriptions on three different occasions when I had to pick up multiple meds, they are out of at least one of them and I end up having to go to a different location the next day. These are not anything exotic or out of the ordinary. Once they were out of a non-​uncommon cough medication. Another time, they were out of antibiotic ear drops. I am not sure how they bill through insurance, but for some reason they bill at the highest prescription copay for everything. I can go to HEB or Randalls and pay my normal copay. In the future, if I have to get something filled after hours I will just suck it up and wait to have it filled elsewhere the next day. I’ll have to go somewhere else to get all of my scrips when I need them anyway. I might as well save myself the headache.

Me: «Mom, I’m gonna pick up my prescription at Walgreens. Do you need anything?»
Mom: «Yeah, pick me up a couple bottles of wine will ya?»
Me: … «Mommm, I’m going to Walgreens not HEB.»
Mom: «Well, they have a whole shelf full of wine there too!»
Me: as I roll my eyes «I go there almost every day, I never see any wine there.»
Mom: «I went there yesterday and I saw it!»
Me: I think to myself she’s old and probably got her places mixed up, but I told her «Ok mom…»
And yes, they do have wine there. I must be the one that’s getting old or they just stocked up on wine yesterday…
Well heck yeah, this is more than just a drug store, it’s a very convenient store with good customer service too.

My wife takes the same kind of lower cholesterol medicine that my doctor just prescribed for me. The last time she filled it they asked her three times if the ‘script was for me or her. 3 times she repeated it was for her. My doctor put me on the same medicine yesterday. Walgreen’s says my insurance won’t pay for it because I got my medicine just two weeks ago. No amount of explaining could correct this problem with them. I have never encountered adults so stupid or obtuse — well, unless you have time for some of my other Walgreen’s stories…