Cupcake People Cupcakes

Great cupcakes, terrible service. Taylor was rude and wasn’t courteous when the cupcakes fell after spending over 40.00 for an order. She asked if I wanted her to re frost them and came back with even a worse cupcake than when they fell. Said its not her fault they fell and she couldn’t do anything with those cupcakes, even though it’s 6pm. She was just a disgusting unprofessional waiter who should not be working! I will never step foot in this location!

First time trying this place. Tried the infused red velvet cupcakes and was pleased. Not a vanilla cupcake fan, but the infused one wasn’t bad. Came late, so not many left to choose from.

I’m always a little hesitant about trying new places. When I asked a customer in line if these cupcakes were good, the answer was a resounding yes. Delicious cupcakes and great customer service! Will definitely be back!

Went to their website to place an order. Saw same day delivery available at a delivery fee of $ 18! Wow, too good to be true right? That’s what I thought, so I picked up the phone and called. A gentleman answered the phone with what sounded like a mouth full of food. When I asked for confirmation of what I saw on the website regarding delivery for the same day I got a «uh huh, we can deliver today». Fast forward, 1 hour and I receive an email informing me that there will be an additional $ 50 courier fee for same day delivery! Makes sense, but not when their employee told me otherwise! I call to cancel my order and don’t even get an apology! Your cupcakes might be good, but your customer service isn’t…Because of that, you won’t be seeing my money anymore!

These cupcakes are quite good! Only had a few out when I walked in though. I also remember it being very dimly lit for some reason. I’m not sure if they just had some lights off or what. I’d recommend the cupcakes, they taste great!

So disappointed. Vegan cupcakes are not readily available per the shop owner but they happened to have 4 vanilla left for the day. Purchased with a smile and the only thing tasty was the frosting. The cupcake itself was tiny, overly dense, hard, dry and tasteless.
My husband and I have had many tasty vegan cupcakes up and down the east coast that were bigger, moist & delicious! The Cupcake People have not gotten it right.
2 stars for topping and cute shop… Paid $ 14 for 4 teeny tiny cupcakes… not worth one bite.

Their cupcakes are tasty! Very creative flavors. Very moist and flavorful! The icing is not too sweet but not bland either.
Good customer service. Selection of cupcakes is still decent in the afternoons.

Omg! The pancake & bacon cupcake is GENIUS! It’s SO good! I tried for the first time yesterday & had to return for another one today! Cupcake people’s icing is really sweet (that’s how I like it), so I think the salty bacon balances it out. The wedding cake & lemon drop cupcakes are good also. By The way, the store is nice and clean, and quiet & there’s never a line. Customer service is good & ALL the flavors are fabulous! Check them out!

Overall, I like this place. I used to go here all the time before I discovered other cupcake bakeries.
The only thing I hate to say is that some if not most of their cupcakes differ ONLY by frosting, disappointing that they are just plain white cakes with like a generic birthday cake frosting or a chocolate cake with peanut butter on it and you call it pb cupcake then the other cake is the same choc. Cake with like chocolate frosting n drizzle or something on it and all of a sudden it’s something else. It would be better if every cake had it’s own individual uniqueness.
BEST BEST thing is the alcohol infused cupcakes. Red velvet martini and strawberry daiquiri… Yummy!

The cupcake is very moist and full of flavor. Banana pudding sooo good. Very clean great customer service. Little pricey but worth the treat. Very very good!!!

I tried here once before. I tried a banana pudding and pineapple ones. I can tell they are very flavorful and well-​crafted recipe, especially for the icing to impress the customers. They have an awesome array of different flavors to grab people’s attention to turn them into the repeaters.
But the problem was, they were very dry because I got them at night, maybe close to the closing time. I felt like I was eating 2 days old leftovers. Their cupcake display on the cupcake stands are very pretty and appeals to your appetite. But none of those a cakes are covered by glass lids or covers on the stands. The bare cupcakes are sitting on the bare display all day. In other words, they are exposed to the dry air, possibly airborne illness and employees saliva flies out of their mouth as the talk over time.
As much as those crafted cupcakes were impressive, they should be more careful and responsible for handling the edible merchandise. I didn’t think it was a good hygiene. Most of bakeries, even Waffle House cover their cakes and pies with some protective glass or acrylic covers or lids. I don’t know why they slack on the final stage of «quality control».
I think it’s important for any licensed bakeries to provide fresh, safe, edible, and satisfactory products, no matter what time customers visit the store and buy the baked products. That’s their job to perform a constant quality control to maintain the products good all the way through a day, any given time.

The best cupcakes you will ever try, hands down! There is always great flavors– some of my favorites are Lemon Blossom and Red Velvet. The frosting on the cupcakes is very flavorful and always gives them a fresh twist. I have only been to this Duluth location but I heard there is also one that opened up in Atlanta.

Very impressed! We ordered 2 dozen cupcakes of many flavors to celebrate my brother’s 50^th birthday. Kids, parents and grand parents were all very happy with the flavors. Favorites were: Pancakes N Bacon, lemon, peanut butter chocolate, strawberry and Banana Pudding. We decided to do this instead of a traditional birthday cake and are happy we did! I think there is s 10% off coupon through Unilocal too!

Ok so I understand so of the lower ratings now. The product remains excellent.. and that is really all that matters in the end, but the customer service is lacking.

We stopped in at the end of the day, so maybe that had something to do with it. The golden cupcakes were light and fluffy but the frostings were pretty much the same with only slight differences. After paying $ 16 for 6, I just felt that the quality wasn’t worth the price. The birthday cupcake was nothing more than a cupcake, icing and some dotted sprinkles on top. The icing is far too sweet and the chocolate cake was dense.
I don’t really get the store either, you walk in and there’s a fridge case and then a high wall/​counter thing and then comes the glass where you see the cupcakes. Seems someone could have done more of an open counter/​display.
I’m glad we finally stopped in to quench the curiosity, because once is all it took.

Cupcake People did a great job delivering a box of chocolatly treats, and a personalized birthday note! The delivery fee was reasonable, and I was happy to find their online ordering process worked on my iPhone. Everyone who sampled the chocolate cupcakes enjoyed them a lot!
Thank you, Cupcake People! I’ll certainly be a repeat customer.

This review is 8months overdue. We were just headed home Coming from discover mills from shopping. My daughter’s and I doing our usual Mom/​girls weekend decided on trying out the cupcakes here.
I’m serious about my red velvet so that’s the first one I tried! It was red velvet, but not as fresh baked and kinda dry, but I ate it anyway.
The bacon and pancake cupcake was good! The smores cupcake was also says my girls. I believe it was the owner who told us of the different flavors, she also was the cashier. (Cute short hair cut) she was helpful and pretty nice.
I took a few pics in front of the Huge cupcake mural on the wall. I almost forgot to used my Unilocal check in discount. :)
I gave my phone number to join the cupcake club (hope that’s the name.) Buy so many get one free. I have been meaning to give them another try.
I wish they had a big lighted sign like krispy kreme letting you know when they are fresh and ready! I pass by often and that sign would most def get my attention.

STAY AWAY FROM THIS PLACE… if you are used to eating high quality cupcakes that doesn’t melt before you even purchase it. :)
Okay, So I should have walked out the door when I first saw how the cupcakes decorations was alright but the frosting on some of the cupcakes on display was like melting… I should have been more caution and walked away. But being a fat kid, I just couldn’t turn away from cupcakes when I was craving for some. So what I did instead was purchased one cupcake for 2.80ish$ and regretted it.
The cake wasn’t moist enough and the frosting was too too sweet. Overall, It wasn’t worth the money. But give it a try and see for yourself.

The cupcakes are meteocre at best. But the attitude of the owner is HORRIBLE. Customer service SUCKS. Trust and believe they will NOT see me again! My message to the owner… «Get your cupcake flavors up to at least 4 stars and treat your customers with respect.» This is one cupcake diva that will never patronize this establishment ever.
I felt like I was going to have a diabetic coma because all of the cupcakes are too sweet and lack NATURAL HOMEMADE FLAVORS. I will go to Publix Bakery cupcakes before this place

3.5 stars. I’ve been craving cupcakes so I was happily surprised when I drove by this place the other day on my way home! They are closed on Sunday’s and Monday’s so I wasn’t able to try out the cupcakes until this past Tuesday.
They had a pretty decent variety of cupcakes available that day. I decided to try the red velvet, the hawaiian, and the white chocolate macadamia. All of them were delicious. Each cake was consistently moist and there was just the right amount of frosting on each cake. I’m craving their cupcakes right now as I’m writing this review!
Be sure to ask for their punch cards, buy 8 cupcakes and get one free. They also have a 10% off your total purchase if you check in with your Unilocal app!