Michaels

I love the selection here when I can afford it. It can be on the pricier side but it’s well worth the quality. They have cute items in nice colors and décor you don’t see at every other store.

I would have given this two stars, for the dinginess, the cramped space, the dim lighting, but I came in for one item and actually found someone on the floor who walked me to the aisle I needed. A first!
Another first was discovering that the the item I wanted to buy, for which I had a 50% off coupon, was NOT on sale, so I could actually use the coupon. And since it was priced at $ 14, that was a deal!
But when it came time to check out, that sales clerk was busy sweeping. The manager was standing close to a register inspecting her nails (or maybe her belly button) and not checking out any of the customers waiting in line. It wasn’t a terribly long line, but there was only one live register, so we waited. That’s customer DISservice.
I don’t like JoAnn’s, won’t shop at Hobby Lobby because they don’t have an understanding of the U.S. Constitution, and so for me, Michael’s is the only game in town. I’m glad I’m not as crafty as I used to be.

I have been going to this store for years now. This place has been my go to store for all my crafting needs. The prices here are a little on the high side. But they really didn’t have any competition until Hobby Lobby opened. I think now that they have another craft store that opened near them their prices will start to drop a little.

Standard Michael’s store. A big, huge box stuffed with mostly poorly made stuff, indifferently merchandised. Most of the staff checked out a long time ago and most questions are met with that funny cocked head thing dogs do when they’ve heard a noise they’ve heard before. Cheers to the one great cashier who helped us out with a coupon when the stupid thing wouldn’t display right on my phone.
Oh, and this applies to Michael’s, don’t go there without a coupon. They have them all the time and there’s no reason to pay their non-​marked-​down prices

Amazing customer service at the custom framing area. Wayne the manager assisted me with all my framing needs which consisted of 13 frames and glass, 26 matting with 3 cut outs. He was conversing and laughing with me while taking measurements. Seth was also very helpful. I had a really great experience here that I will definitely us them again. Make sure you look for Wayne. He was awesome.

Came in not knowing where to start for my art project a guy named John gave me a bunch of ideas of what to do. But the prices suck!

Place was nice to enter for the first time and the website seemed appealing, but when I tried to get a picture framed the girl in that station was not very helpful. I stood at the back desk for several minutes before realizing there is a worker behind the glass.
I kindly asked for assistance and it seemed as if I was a bother for asking for assistance. I asked for help finding a frame and quote for boarding. She pointed me to isle 31 and returned to her station in the back. I found a frame and had to holler back at her to help me again. Once she had stated the price of the matting/​boarding, she immediately returned to her work in the back.
I obviously was not going to pay $ 35 more dollars on a $ 20 ($ 12 sale) frame when I felt out of place asking for help. The gal did not have any smiles or enthusiasm, and appeared to be more interested in clocking out, rather than generating business.
Not overall too bad, just could have been way better. I say 3 stars for my visit.
M~

I went in to pick up some things to work on crafts for a Boy Scout Fundraiser. I’ve always been told that Joanns/Michael’s coupons are interchangeable and I have never had a problem in all the years I have been shopping there. I had a 20% off of my entire purchase. I didn’t have much, in fact my total was only about $ 16. I hadn’t the cashier my coupon. She tried to scan it, but it didnt work. I had to have her look at it and remind her it was from Joanns. She then tells me I can’t use it for my whole purchase, she will only take it off of the last item she rung up. I asked her why because the coupon states the entire purchase and nothing I had was clearance. She told me it was company policy and that she would call her manager. The manager came and still said she would not honor the Joanns coupon after I had just watched her approve a refund for a customer in front of me that was clearly returning a used item with no receipt. I had used this type of coupon at another Michaels before with no problem and no mention of this policy. I informed her of this. She told me I was more than welcome to go and try to make my purchase at another Michael’s if they were willing to break company policy. I do not believe she spoke properly to me as a customer. Her customer service skills were definitely lacking. I did not make that purchase and I went to Joanns down the street from this location. This manager’s treatment is definitely going to influence my decision to walk through the doors of that stood anytime soon.

It’s hot in here! Ok store… Just ok. Kind of messy. But a large selection. Here is my biggest beef; line of at least 15 and only 1 cashier. I HATE that!

Not my favorite location. The last two times I’ve been here, both daytime — mid morning trips — the checkout lines have been excessive. I don’t mean like 3 people waiting, I mean like 10+ people waiting, with 2 registers open, while 2 people stand at the floral area chit-​chatting. It also feels congested because if carts of merchandise in the aisles. Other locations are more efficient, and less cluttered… in the future I will stick to those.

Damn! The longest line ever and only 2 flipping registers open! ARE YOU KIDDING ME! You mean to tell me you don’t have any other cashiers to open up more registers on a busy Saturday afternoon! These guys are just as bad if not worse than Hobby Lobby! Where’s the customer service around here? Jeez … Other than the long a$$ line this store’s ok…

Meh, Michael’s is ok, it’s usually messy and the cashiers/​sales associates are generally not that friendly. There is always a long line to check out and it always seems that they call an extra cashier just as I’m checking out. They also only except one coupon per transaction. However, they have a decent selection of product and they sometimes have better sales than Jo-Ann’s and sometimes their prices are a little better, however for me a trip to the craft store also requires fabric, which they don’t have so making two stops to save a couple bucks isn’t usually my thing.

A good location for art supplies if you know what you are looking for. Don’t bother to ask for help because they don’t seem to know where things are. No employee seemed willing to walk you over to an item, instead sending you to the wrong location. Good service was definitely lacking and store was disorganized and dirty

I decided to experiment with crafts and I ended up at Michael’s. I expected to see mostly retired customers who do have time for crafts and hobbies but much to my surprise there were a great variety of people, from children to artists… you name it.
Not being familiar with the crafting world, I had to ask for assistance. The staff was friendly and courteous and eager to help. I was very pleased with my purchases and my shopping experience at Michael’s.

This is my craft store. It’s not hobby lobby but it will do. The selection of items is vast, although the layout is confusing.
Thank gooodness for the friendly staff! And coupons.
My only complaint is that the checkout lines can be a mile long at times.
Happy crafting.

Science Project Time! Had to come here to look for some supplies and they had everything I needed. Staff very helpful and lots to choose from. You can lost here and what I love are all of the projects and crafts you can get for the kids here. Everything from soap making kits to candle making kits. Don’t forget your weekly 40 percent off coupon to use on regular priced items.

Everytime I shop there… the line to check out is so long.
Good for them. they are busy but geez open up another register so your customers don’t have to wait in lines.

I used to love this place what happened? The store seems so cramped and cluttered. They don’t have as big of a variety as Hobby Lobby nor the same prices. I only come here when I absolutely need something and I use a coupon. I have in the past had several problems when trying to use one of their coupons they always seem to have a catch. The employees are sometimes not using their best customer service either. I like that you can go to their website on your phone and click the coupon option and they can scan the coupon right from your phone. They can be used once per day too!

I’m sure you are already familiar with Michael’s so there isn’t a need for too much explaining. It’s a craft store covering everything from cake decorating, wedding invitations, knitting, painting, scrapbooking and everything in between. If you’ve never been in a Michael’s store before, congratulations– you are the first I’ve heard of.
Anyway, for this particular location it’s a bit old and tired. I’m talking they need to take everything out of the store, giving the walls and floor a deep clean, and then updating it to make it brighter and more open. Despite the worn store, the employees are friendly and helpful and patient while you are trying to dig for coupons out of your purse.
This Michael’s does have a good cake decorating selection and I preferred the Wilton class instructor over the Centennial location (his name was Aaron– I highly recommend if you are interesting in learning how to decorate cakes). I’m not a scrapbooker, but I have noticed that the selection here isn’t as large as the selection at the Michael’s in Centennial.

I’ve been frequenting Michaels lately because I thought I would get crafty for Christmas and make most of my gifts! I started making jewelery for friends and family. They have a big selection of beads here. There is usually a mailer that gives me additional discounts on regularly priced items but it’s hard to find something regular price. Every time I come in everything is on sale! I’m not complaining though.
The staff is also very helpful. The last time I cam here I had two people helping me until I found what I needed. They also gave me helpful tips on how to secure crimping beads better. I love the fact that when you ask them for help they go the extra mile to make your project a success!