Completely unresponsive to tenants. I have messages then several times regarding property issues, they simply ignore them. They are so internally disorganized that they don’t even know who lives property! They have asked me for the same information 3 times. They only contact you when they want something. They have allowed illegal parking in our complex since they took over the property a year and half ago. Even though, the rules state«you cannot park in the driveways». They have not kept the paint and garages uniform. They have pulled dead bushes and trees and Bebe replanted. Looks like a Rock garden in some areas of property. The do not pick up the property. I step over dog poop and the other day, a used condom in the only grass area. Time to contact the State for reprieve! Do not hire them to manage your property! Please
Luwam T.
Tu valoración: 1 Santa Rosa, CA
If I couldn’t give any stars I would but that wasn’t an option. Everyone in this management team is the definition of unprofessional. the owner never replied to my emails after receiving them, the manager of my HOA screamed and yelled at me then made it seem like I was the nuisance and the receptionist of the management company brought out the manager after I specifically asked to not speak with him I asked to speak with the owner. I paid rent 3 months early and paid a deposit and was willing to give ALL that up to never deal with this management company ever again! Mr. Eddie Waldron is the most disrespectful, unprofessional jerk that I have ever met and the owners of the company completely ok with having someone like that work for them. I would NEVER suggest anyone to rent through this management company!