Johnny Rockets

Do taste your time or money here.
Long lines, very expensive prices and poor food quality leave little to rave about here. They appear to be understaffed and the quality of the food reflects as such. It’s a food court and there are other options unfortunately not much better prices but better tasting.

My first time in Vegas and my first time having Johnny Rockets in a very long time so I was extremely excited to get some again, however I was somewhat disappointed the young lady taking our order. Seemed like she didn’t care whatsoever.
My boyfriend and I sat at the counter waiting for our food while she goes to the back and we constantly hear laughing and little squeals like she is obviously messing around. She comes flying out of the back like someone is trying to throw something at her and she is running from it, in fact screwing around. She goes back and gets a bucket of water and stands on a step stool to clean the top of a machine. She is taking her sweet time yet constantly complaining how the manager or owner wants the employees to clean a ton of stuff to the cook (Richard which was the only name I got because she constantly kept saying his name). An older lady was already running around doing a ton of things including taking orders since the younger lady stopped doing so. While complaining about all the cleaning they have to do, she says out loud to where customers can hear, «Well she’s not doing anything» which was very obviously untrue since we were listening and watching. The only person not doing anything was in fact herself.
The older lady gets us our food, gives us straws and is very polite about it. She even checks up on us after awhile to asks how everything is. Very hard worker. A good 25 – 30 minutes later, when we are almost done eating, this younger girl is still cleaning the same machine. Not even different parts, just still wiping down the top of the machine and talking to the cook. Now she is complaining, «I just want to go home. Can I go home Richard?» over and over. Finally I guess he tells her to leave and she VERY LOUDLY says, «Shut the f*** up Richard!» then realizes how loud she said it and starts laughing about it then just over and over again is saying «Shut up» and laughing. Doing absolutely nothing but getting paid for screwing around.
The food was very good, the customer service from the older lady was amazing, but I absolutely wouldn’t recommend this Johnny Rockets in Mandalay Bay if the younger lady is there while constantly screwing around and cursing very loudly to where many different customers can hear then complaining about other people doing nothing when she did absolutely nothing except take one order.

Long wait for the food after I ordered. I got a single rocket. It was dry and over cooked. Disappointed.

Burger was pretty good considering they have decent amount of toppings in it. Just needed extra ketchup and the burger was a winner compared to the vicinities choices. I’d try them again any day!

After we finished going through the Shark Reef Aquarium, the boyfriend and I were starving and the food court was right outside, so we figured why not. I was craving a fat burger, so I opted for an order of fries and a Smokehouse burger from Johnny Rockets, and oh. My. GOODNESS. Soooo smack. Smoked bacon, sourdough onion rings, cheddar cheese, barbecue ranch sauce… What more could you ever ask for in a burger? I don’t even like bacon, but I happily scarfed this down with zero regrets. The fries hit the spot as well. Only negative is, my food came out warm, not hot.

Where’s the beef. This was my first time eating at Johnny Rockets. I ordered the Rocket cheeseburger. The hamburger patty came in pieces that didn’t even cover half the bun. The burger had no sauce and was horrible. Stay away from this location if you want a decent meal.

While waiting in line to order, a lady waked up to the counter and asked for her money back because her burger was ice cold. This didn’t make me change my mind about ordering. I waited about 10 minutes just to get a burger and chili fries. When I bit into the burger it was hot. But unfortunately about half way through, the burger was cold. Guess the lady wasn’t crazy :-) I went back up to the counter because I was not going to waste $ 8 throwing away the burger. The manager was standing right there so I told him (Eric I think) what was wrong and he asked if I wanted a new burger or just my money back. He didn’t seem concerned about the cold burger. I asked for my money back. I continued to watch the manager when I went back to the table and he never talked to the cook about the cold patties. The chili fries were delicious and hot.

Horrible service. Got all 3 of our orders wrong. Forgot our shakes, had to ask twice for them. The manager there should not have a job, all of the employees seem to have no clue what is going on. On the plus side, the food did taste good, but was overpriced

Better than nothing… The food choices at Mandalay Bay suck. At least I could get a piece of grilled chicken breast with lettuce and tomato. Everything else in the food court was pretty much deep fried.

Love the sweet potato fries but the rocket burger was meh. My wife’s bacon burger tasted a lot better than the one I got.

Last year I remembered it tasty and fresh! Just normal this year during rush hour at noon…:-(

Got the chocolate milkshake. Was good but really pricey. $ 8 for a small milkshake is too much.

The lady taking orders (I’m assuming she was the manager) was a complete bitch. I actually started laughing because her attitude was so bad it almost seemed like a joke. Oh and not to mention she threw a tub of pepper at her employee and he was bending over in pain for like 5 minutes.
Food was good though lol.

Johnny Rockets at Mandalay Bay Food Court. Quick and easy dinner for two on our arrival date in Vegas for the Chevrolet meetings. Like any food court in any mall in America, no ambiance what-​so-​ever, sticky tables, hard plastic booth seats and crying babies galore. A Deluxe burger, a Double Deluxe burger, two fries, 2 bottled adult beverages was $ 50. Fries were nothing to rave about, neither were the burgers, but the meat was better than fast food quality and I was able to order it rare without having to argue with them about it. Beverages were $ 7.50 each so the food portion of the bill was still $ 35 for two burgers and fries. Minimal wait for ordering and food
Would I eat here again? If I had to, but not by my choosing.

Accessibility (Parking /​Wait Time)
¹⁄₁ Star: no wait
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Service (Waiter /​Cleanness /​Ambiance)
⁰⁄₁ Star: fast food service
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Taste (0=Not Edible /​1=Edible /​2=Good (average) /​3=Must Try!)
²⁄₃ Stars: the burger wasn’t bad
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Overall Experience
³⁄₅ Stars
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Last Words
Food Court

This place gets 1 star for location. The food is premade as they get busy during lunch time. The only thing warm are the fries. You’re order comes out too quickly (they don’t even try to hide the fact that the food is premade).
Overall, a horrible representation Jonny Rockets! :-(

Don’t really know where to begin. I guess I’ll start by saying the service is ridiculously slow! It took forever for me to get a burger and drink. Even standing in the line waiting it took forever for me to get my food ordered. When it was finally my turn the cashier just walks away leaving me waiting there. Then after a few minutes she decides to grace me with her presence and just take my order! How sweet of her right? Anyways I order and I wait another 10 minutes for my food. Well it must have sat there because the burger was cold and it tasted like crap to boot. Then about an hour later I felt a nasty rumbling in my stomach and had to book it to the bathroom. That was the first thing I had eaten that day so there was nothing else that could have caused that. For the burger and drink it set me back $ 13.00. I am sure that for some it is a good place to get a quick cheaper bite to eat in Vegas but for me it’s not.

Ok so these darn casinos will overcharge for everything, but besides costing far to much for burgers, the food was really good! I actually think it was better than the burger I had at The House of Blues. We got a classic burger with some onion rings on top, fries, chicken sandwich with onion rings, a large soda and bottled beer for $ 45! Yikes that’s vegas for you. But at least it was really tasty.

We ordered delivery through Grubhub. Hubby liked the seasoning on the burger and I enjoyed my fish n chips. Kiddo enjoyed her corndog. Nothing fancy but tasty to say the least. We will be ordering from again.

On our last day at Mandalay Bay Convention Center, we hadn’t eaten since breakfast and needed a little bite to eat so I found the food court outside the convention hall near the Shark Reef attraction.
I ordered two burgers and learned that they do not just sell burgers. You have to get a burger with fries. Everything is so overpriced! The burgers sadly, were quite undercooked. I ate some parts of the perimeter of the burger but couldn’t eat anywhere near the center. It was gross. It was such a long walk to go back to the food court from where our booth was, so we just said screw it and threw it away. $ 29 and change for two undercooked burgers, fries and one sprite. Yucka!