Tommy’s Pizza & Chicken

We ordered the party pack for my inlaws 50^th aniv.party.we had 40 people who all loved the fried chicken (amish gerber chiken), and the pizza, it was as good as any in lakewood. You should really try this place!

We’ve ordered pizza, chicken and ribs from Tommy’s on numerous occasions. However tonight I called and was put on hold for over ten minutes, which was fine, and I placed my order. Before I had a chance to give the woman my credit card number she hung up on me and so I called right back. She told me she was going to put me on hold again and I said, «hey, I just wanted to give you my credit card information on the order I just called in.» She said, «Okay, I’m just going to put you on hold for ooooonne second!» Ten minutes later, she’s back on the phone and asks if I’m still there. I say yeah, but it was a little longer than one second! She apologizes and says that they’re busy and she’s the only one answering phones, and I say, no worries and give her my credit card number. She asks if I want to add a tip for the driver and I say that I’ll tip him when he gets to my house. She tells me it’ll be an hour wait. An hour and a half later the delivery driver arrives and I give him a $ 2 tip on a $ 10 order. Then he gives me the pizza. Not only is the pizza half-​cooked with so much cheese that you couldn’t pick up a slice if you tried, but the box is soggy soaking dripping wet and yellow. I’m pretty sure that someone peed on that pizza, but even if they didn’t it was unacceptably gross and we just threw it away. Last time we order from Tommy’s.

Over charged us $ 2 and sent a pizza with mouse fur on it. When we called to complain the owner told us not to call them ever again and they don’t need our business. No problem Rick. Lots of options in Lakewood.

My husband and I have ordered pizza, chicken, Jo Jo fries and other various items from Tommy’s. We’ve enjoyed their food on about 3 different occasions. Food was ok however the wait for delivery was always at least an hour and we needed to heat in the oven because it was warm, not hot. Today, we ordered a «football special» they told me about when I called. It was a large 1 topping pizza and 10 wings for $ 19.99. I gave my credit card number over the phone and said to add a $ 2 tip. The food arrived an hour and 20 minutes later. It was not even warm. As I was heating it up in the oven I looked at my receipt which read $ 25.99. I called to see why it was so expensive and I spoke to 3 different people who all told me 3 different things. Once I spoke to the manager she said GE special was $ 23.99. Then she said it was $ 21.99. She then said that she had no clue why I was told $ 19.99. She wasn’t even going to give me $ 2 back. She said it was miscommunication and didn’t even apologize. After having to tell her I wanted my $ 2 several times she said that she could credit my account or I could drive to the store and pick it up. My husband then spoke to her and said that he wanted the $ 2 delivered to us or that defeated the point of having paid for delivery in the first place. She said fine she would have it delivered. After 15 minutes in the oven we ate our slightly warmer pizza and wings. I ate 2 wings and 1 slice of pizza. Upon picking up my second slice something fell off of it onto my plate. After my husband and I both examined it we concluded it was FUR! Yes FUR! It was dark grey and about the size of a nickel with cheese and sauce on it. We called immediately and spoke with the manager who basically called my husband a lier. She did NOT apologize. She said she could either refund our money or make us another pizza. We did NOT want another pizza from this place so we chose a refund. She said in order for us to get a refund we would have to bring the remaining pizza and FUR to them! We said absolutely not, you come and get it. We also asked for the owners name and info. The manager just called me now to say the delivery person is on there way to get the pizza and FUR and that she just spoke with the owner, Rick, and that Rick said and I quote, «I don’t need their business. Tell them to never order from my store again!» We are waiting for the delivery person who is also supposed to be bringing us a full cash refund. My husband works for the Cuyahoga County Board of Health and has already put a call into the guy that deals with restaurant sanitation complaints and he will be paying Tommy’s a thorough visit.

My wife, daughter and I spent the weekend in Cleveland and as we normally do while we are away, we search out restaurants that advertise as gluten-​free as my wife needs to abide by that diet.
Tommy’s has the most variety of any gluten-​free place we have been to. Most of the time the GF options are simply standard menu fair with the gluten parts taken out, usually leaving a bland experience. Here all of the items (as far as we know) were not like that. The GF stromboli and breadsticks were both excellent. My wife got one white and one red stromboli (one to take home). Both were delicious and a very large portions to where she wasn’t even able to finish her first. The same can be said for the breadsticks.
I tried the friend chicken, with jo-​jo fries and hush puppies.
The fried chicken was great! Tender and juicy and not overly greasy. I highly recommend it. JO-​JO fries are a potato that appears to be cut into 4 pieces length, battered in a similar but lighter version of the fried chicken. The fries were excellent and the portions served were very generous. The same can be said for the hush puppies, I was expecting 5 or 6 and I counted over 15.
The manager or someone working there overheard we drove out to Lakewood specifically to try Tommy’s out and that we were then driving 2+ hours back home. They were nice enough to supply me with some extra jo-​jo fries and a couple of pieces of chicken of which I enjoyed for lunch the next day.
Highly recommend and we will go back the next time we go to Cleveland.

So after being disappointed by Angelo’s, my boyfriend and I, continuing our hunt for the best slice in Cleveland, tried this place. We ordered pepperoni and arrived back home with an erroneous meat lovers. The kind of meat lovers where you can’t see or taste the pizza for all the meat. Needless to say, it wasn’t what we were hoping for.
HOWEVER, Tommy’s did call and leave a voicemail, realizing their mistake and offering several solutions to fix their error. With customer service like that, it’s worth giving this place another try, and we will.

I enjoy there pizza very much! When they have coupon specials they have a Pizza and Chicken Combo it is awesome. The chicken is moist and juicy and the pizza is always hot and very flavorful. The delivery is always fast and friendly.

Ok, this is one of Lakewood’s best kept secrets. We used Tommy’s to cater Lorelei’s birthday party last weekend. We got a mini party-​pack, which included a half-​sheet of one-​topping pizza, a tray of salad, a tray of rigatoni, 20 potato aweomethingies whose name I can’t remember, and a tray of fried chicken. Everything was AWESOME and it was really affordable (and tip was included in the cost). They called us the day before to confirm, arrived right on time (even a few minutes early) and provided plates/​napkins/​plasticware which was appreciated even though we didn’t need it.
As someone who never, ever eats fried chicken, I was slobbering over this stuff for days after the party. It was so good. The rigatoni was too, surprisingly. And I love the pizza. But the standout was definitely the fried chicken. The flavor was perfect, the chicken was juicy — just great.
Check Tommy’s out for catering, or just for a pig-​out fest of your own.

I never had this pizza before, but overall it was good, $ 19 for mediujm pizza worth it? ehh i’m still not sure. I really don’t like that when you walk in all you see is a white wall. im all about sanitation, so not being able to see ANYTHING being prepared makes me uncomfortable, so for this reason and the price, I might not go back. Definately worth trying out though, pizza was delicious. I gave the rating ⁴⁄₅ stars because of the taste only. Service was ok they seemed understaffed. But my pizza was still ready on time for pickup. Theres a lot of competition out there especially in pizza so, hopefully they can at least cut the price a little bit.

Peter W. history lesson #1:
I grew up in Rocky River and from the time I was born until the sad day when I was away at college and it closed, Trio’s Pizza on Lake Road was the yardstick by which all pizza was measured. Over the years, I have had all kinds of pizza in all kinds of places, some of it better and some if it worse than Trio’s, but either way Trio’s was the benchmark to be met or exceeded.
Why do I bring this up in a review for Tommy’s Pizza?
Because the pizza we got from Tommy’s last night tasted exactly like Trio’s to me, and I couldn’t be happier about it. Sauce that was’t too sweet, nor too tangy, a lot of but not too much cheese, and a generous covering of pepperoni. If there’s one thing I would change, it’s that there wasn’t as much of a ring of crust around the outside as I prefer, but that’s really not a big deal considering the rest of the pie.
Peter W. history lesson #2:
For years I have been bemoaning the lack of good fried chicken in Lakewood. I have found a couple of good sources for the stuff in this neck of the woods, but those places tend to have hours that don’t necessarily jive with mine, so I was still looking for a reliable place to order chicken from.
Having tried Tommy’s chicken, I think we might have a winner. The chicken was crispy and seasoned well. It was good hot out of the box, and it also passed the morning after straight out of the fridge test (the pizza did too for that matter). The accompanying JoJo fries and cole slaw were great as well.
With one other location in Strongsville, I’m glad Tommy’s chose to open up store number two in Lakewood, and even happier that they chose a location so close to my home. I’m pretty sure this is going to be our new go to pizza joint.