Service has always been good, but the prices are outrageous for what you get. $ 6.75 for 5 wings! No. Just… No.
Ryan S.
Tu valoración: 1 Lakewood, OH
Their GM John is terrible at handling mistakes, which happen a lot from the personal feedback I received after my bad experience. I will never go back. There are plenty of local businesses that treat their customers with more respect and hire better leaders.
Hailey P.
Tu valoración: 4 Lakewood, OH
I love going here for some greasy food! Only reason I’m giving four stars is because they don’t have coco cola products but anyways really cool décor and 3 star service
Jean S.
Tu valoración: 4 Lakewood, OH
A great place for wings! They come in an assortment of different flavors and degrees of hotness! We took our son and his wife& daughter to dinner for his 25th Birthday along with our other sons! The guys loved the assortment of hamburgers! Had Nachos & Mozzarella Sticks for appetizers. The Mozzarella Sticks were lightly breaded and full of cheese! I had the buffet and it was plentiful with an assortment of fresh garden salads, soup, pizza, breaded mushrooms, French fries, corn balls, kielbasa, smoked sausage, meatballs and an assortment of different flavored wings. I tried the ranch wings which were savory and lightly fried with a mild zip. Tried the Kielbasa and it was great! Steam roller cooked and delightfully garlicky! Tried the Italian wedding soup which was just ok, lacked flavor. Ended with desserts that included vanilla and chocolate pudding, chocolate balls and a delectable lightly fried cinnamon stick that I had to go back and get more! Buffet is great as it includes soup, salad, pizza, sausages, wings, side dishes and desert! Not bad for 13 bucks!
Megan C.
Tu valoración: 1 Point Pleasant Beach, NJ
I have to agree the some of the other reviews here, the food is mediocre and the service is awful slow. Too pricey for the quality of the food everything is frozen, the cocktails are too watery, good selection of beers tho!, and the size of wings are good too, the sauces not good at all. I ordered wings with some kind of thai sauce that were mmeeehh. The pork sliders were dry and cold. Overall very sad experience here, i’d never return here, better places in lakewood.
Phil K.
Tu valoración: 3 Lakewood, OH
QSL was a last resort for us since neighboring restaurants were jam packed. we got what we expected as far as the food went. Wings are pretty good in size, but the sauces were so-so. I ordered the Sriracha and Thai r crackers. Not as spicy as advertised. Atmosphere is quite loud, but what you’d expect from a place with overwhelming décor. Our server Chewy was fantastic however. He made accommodations for our son which worked out really well. Lots of big TVs which makes it a great place to watch a game. Definitely want to try the giant lube tube beers though!
Jacquelyn B.
Tu valoración: 1 Lakewood, OH
I have given up on this Quaker Steak. I normally do not post negative reviews because we all have bad days. However, after two consecutive bad experiences I will not return. A few months ago I ordered a potato soup to go. I love potato soup. About half way through I was chewing on something I had to spit out and investigate– gross! After I unfolded the little ball I discovered it was a circle sticker«THU.» Mind you I’m eating this on Sunday. Needless to say I did not finishing eating… Today I gave them another try. I knew I shouldn’t, but I had to go to drug mart and it’s right there. So I ordered the potato soup again and the wedge salad. The soup had two pieces of potato. Disappointing to say the least. I opened my salad and found a chuck of lettuce browning on all sides and throughout. I fresh cut the edges and gave it a try. The bacon was all fat. The red onions were browning also. Straight to the trash, what a waste.
Vanja K.
Tu valoración: 1 Cleveland, OH
I don’t understand how this place stays open! I have been to the Lakewood location three times, two times it was dead service was ok. The other visit it was slammed and service was bad . The food is unbelievably bad!!! Wings are soggy or tuff, and overall horrible. On top of everything, the food is way over priced ! I will never go here for anything again. If I could give this a honest rating, I would give it ½ star because of a nice patio.
Scotty D.
Tu valoración: 1 Berea, OH
I don’t really care for the wait staff here. They’re overly flirty and it gets annoying at times. I just want my wings, and not a lap dance. Its cool you’re trying to butter up your tip, but simmer down. If I wanted to go to a strip joint there are plenty of them on Brook Park Road. This location is crawling with teenagers most of the time. Loud, and pretty rude. The food is good, but between the waitresses trying to prostitute themselves out for better tips, and the obnoxious kids there, this place is sadly I QSL that I will not go to.
Eric C.
Tu valoración: 3 Cleveland, OH
I come here for wings and a drink from time to time. I always sit at the bar and the service is fine and dandy. The wings aren’t bad, they can tell me if something is going to mess up my insides due to celiac, and they have cider and a full bar of things safe for me to drink. There’s nothing special to a Quaker Steak. Each one is the same and you know what you’re going to get. But it’s a solid three-star wing meal with four-star service and a two star ugly chain restaurant décor. It’s good enough when a few of my buddies want to meet up for wings in that area or if there’s a rather large group looking for wings.
Ciara S.
Tu valoración: 2 Lakewood, OH
It’s a chain restaurant, it’s not the best, not the worst. Average. The food I would give 3 stars. The reason I am giving 2 stars is because the service. Our waitress started out pretty average. Once we got our food it started to go down hill. About 10 minutes after I started eating, I needed more ranch and my friend Jen needed more water. I noticed our waitress was just seating a table down from us, flirting with the 2 dudes she was serving. We let 10 minutes pass and she still didn’t moved. I had to flag a different waitress down to get what we needed. Super bogus. Lesson learned stick to mom and pop restaurants for awesome 5 star food and 5 star service. Eat locally.
Shannon R.
Tu valoración: 2 Cleveland, OH
Day: Tuesday Time 5:30 — 7:30pm — I had never been to a QSL, and the idea of «All you can eat wings» was appealing enough to entice myself and a dining partner to try it out. I will agree that it’s almost an odd thing for a franchise to be there in Lakewood, but if you think about it, there are now multiple locations for Melt, Souper Market, Menchies of course, and other things franchised, so QSL shouldn’t be knocked for that fact. Now first of all, the«All you can eat wings» is actually a pretty good gig. There is a buffet with 4 wing selections — but — if you want any different kind from the menu, a 4 piece order is part of the $ 13.99 deal, which also includes a soft drink with refills. On the buffet is salad, soup, and lots of other things aside from wings. Little pizza bites(not that great), kielbasa links and corn dogs on a roller grill, corn nuggets, pretzel bites, meatballs, mashed potatoes and gravy, regular fries, breaded mushrooms, sausage & peppers and onion rings. So if you’re able to dig all that stuff, plus donut holes and funnel fries for«desert», than it’s a great deal. That said, I wasn’t impressed by their wings. I don’t like very spicy food items, so I can’t judge there, but I had a variety anyhow of the less spicy sauces and I thought they were just eh, run of the mill. They’re nothing really that I would return for, I can say that much. For flavor impact, wing-wise, I’ll stick with Cleats. The décor as others have written, is loud and gaudy, but it’s supposed to be… duh. If you’re not into it, don’t go. Personally, it didn’t add or detract from anything, though I did like the cutout of the United States with cut-to-shape state license plates over where each state would be — that was nifty from a creative perspective, but it didn’t make my visit 3-star. Pretty much, it’s a sports bar. I’m tired of sports bars. I’m getting too old for them, I guess. They just seem pointless. But before I yell at you to get out of my yard, let me say this — Our service was pretty good. Tina was our server and took good care of us from point A to point B, even as it began to get busier. So I had good service and«meh» wings. Probably not going back, but that doesn’t mean I wouldn’t recommend you try QSL, just to say you’ve tried it. FYI: The AYCE buffet is Tuesdays from 5−10pm.
M. M.
Tu valoración: 2 West Chester, PA
Any chain restaurant in Lakewood that targets twenty– to forty-something diners(as opposed to seniors, or families with kids) is facing an uphill battle these days. There are simply too many great non-chain options available. I’m also not sure how many people in the Lakewood area are really that much into NASCAR to enjoy the cars, cars and more cars theme of the restaurant. Nevertheless, we gave QSL a try once having heard raves about it in other locations. It has a good location in a strip mall in downtown Lakewood — lots of free parking in the back, and a strip storefront suits this kind of joint whereas a fancier or more unusual restaurant concept might not fit in. The food was OK but overpriced. The servers seemed to be really young, pleasant enough, but on the s-l-o-w side especially since most of the tables were empty. The portions and even the dishes, glasses and cups tend to be super-sized, which made them a bit hard to handle. I guess this is all right if you are really into NASCAR, like QSL’s brand of wings, or feel a need to have a chain mall dining experience without leaving the ‘Wood. I didn’t see or taste anything that would make me come rushing back, especially in view of the prices for pretty ordinary food.
Mike B.
Tu valoración: 3 Columbus, OH
It’s an ok place, the food is ok, the service I got was personable and good. I can’t get over the gaudy chain storefront that got stuck smack dab in the middle of Lakewood. When I first drove by it I thought it was an eyesore, and when I brought myself to go in, still agreed. It sticks out like the proverbial sore thumb as you drive though the main drag of Lakewood. I don’t find myself motivated to return, but I wouldn’t turn down going if someone invited me either.
Katie M.
Tu valoración: 2 Cleveland, OH
The breaded boneless wings at Quaker Steak are pretty gross. I recently ordered boneless wings(breaded, not grilled) and all of the wing sauce(and grease?) had absorbed into the breading making them soggy and greasy. I keep trying to think of another descriptive word, but gross is pretty accurate. The wing sauce itself was supposed to be medium and should have had a little kick to it, but didn’t. I threw the wings out(insert sad face here) and felt gross for eating what I had. I haven’t ever had anything great from the menu — at this location or any other location. Overpriced and mediocre(at best) is a pretty good summary of all of my visits to Quaker Steak. No need to return. Service is okay. Parking is good as there are parking spots in the front of the building and a large parking lot behind the building.
Ferris B.
Tu valoración: 1 Lakewood, OH
Is it just me or do the prices go up every time I go there. Ordered the boneless wing salad to go. Paid $ 9 for a half empty box of wilted lettuce. They forgot the dressing. Worst of all the container they put the chicken into exploded because ti was too full and filled the bag with chicken and sauce. The celery had all those stringy bits that should be removed and were brown at the edges. They couldn’t even get the pita on the side right. For Christ sake would it hurt to warm that stuff up. Did I mention I paid dollars for half a salad and a mess to clean up. I WILLNEVERDINEHEREAGAINORPICKUP. I felled totally duped. I also had to wait 30 minutes to pick up and order I called in 40 minutes ago. Get your shit together!
Bob E.
Tu valoración: 1 Cleveland, OH
Went here couple weeks ago on a Monday night. nobody greeted us at door and we sat at bar. employees were sitting at bar. I ordered a bucket of wings and my buddy ordered a soup. food took forever and the wings were terrible. they weren’t even busy. wings weren’t even a fresh order, they just re-dipped whatever they had left that day in the fryer. I don’t see this restaurant lasting. wont be back.
Murray R.
Tu valoración: 4 Cleveland, OH
Okay, first off, I should be killed for my previous review. I’m such a turdlicker. Got some to go wings and a Philly cheesesteak. Wings were parm black pepper flavor. Robust flavor, meaty, totally good job. Sandwich was good, not a lot of cheese and came with great fries. I’m something of a cheesesteak connoisseur at this point. I tend to get it everywhere. Yes, I’ve had one in the actual city of Philly. No, it was not at those two rival places full of greaseballs they always show on travel programs. Anyhow, what was with that first review, amiright? So much for the vegetarian thing. I must have been high and or on my period. This place is great and I had no issues with my last visit. Well, one. I dig the old timey gas pumps and license plates. But the giant aluminum ghetto rims? Why? I don’t want to eat at NTB.
Katie F.
Tu valoración: 5 Westlake, OH
Amazing place, for both meat lovers, AND vegetarians! ! They have amazing food, from the appetizers, to desserts! And vegetarians, don’t hesitate to ask for the black bean burger as a substitute for any of the meat burgers! Amazing place for Nascar fans! They have lots of race cars, corvettes, ect. Hanging from the ceiling, and lots of other race merchandise too! And great place for the kids! They give the kids a free cardboard car they can assemble themselves! I highly recommend this place
Mitchell D.
Tu valoración: 2 Cleveland, OH
Had a cold appetizer. Was told they would remake it and bring it back out. Our entrees came out 10 minutes later. I told them to nevermind the appetizer at this point since we already got the entrees. All we received was a simple«I’m sorry». We won’t be coming back.