Clean Critter

This review is a couple of years coming, but every time I drive by this establishment, I again get irritated. In 2011 we brought our rescued labrabor retriever in for grooming. When I made the appointment, I told the person my dog’s story and that he was terrified of being crated. I assured them I would come back immediately after he was done to pick him up, even if they did have to crate him for the time being. I came in as soon as they called, and I was greeted by a tirade by the man grooming a beautiful poodle about how irritating the dog was and how i couldn’t expect him to just let the dog run around, which isn’t anywhere close to my conversation with the woman i booked the appointment with. Understand that this dog loved to be bathed and groomed and presented no problem in that area. I was both humiliated and embarrassed, as were the two ladies also working that day. As i was paying, one of the women apologized to me. Since that time, whenever a conversation happens about grooming, I tell people of my experience with Clean Critter. My rescue lab has since passed away, and I have smaller dogs who require regular grooming, and I will NEVER use this place again. The ladies there were kind and considerate, the dog was nicely groomed when I picked him up, but the man, whoever he is, is nothing short of a pompous, insensitive jerk.

My dog has hip dysplasia and doesn’t let anyone touch him without biting or nipping at them. He is muzzled for grooming, and has been banned from a couple of the big box groomers. My vet recommended Clean Critter. The groomers there have been great with him. He actually goes straight in when we park there now.