Enterprise Rent-A-Car

Excellent service! Would recommend to everyone. They service picked me up from hotel, the van was ready, clean and great service.

For my very first car rental ever, it went way beyond my expectations. I did not have a reservation as I was still debating how long we wanted the car and what service to use. In the end I chose Enterprise because family members had had good experience thus far with them.
When we went to pick up the car it was in a different resort than we were staying in. The hotel staff was very unhelpful in finding the desk for Enterprise (a bigger sign might be helpful) but the staff for Enterprise were extremely pleasant and very apologetic that we had to wait before they could assist us, as they were very understaffed and very busy. But once we set up the rental and were shown to our car I was pleased to find we had a brand new car (less than 600 miles on it) and it still had that new car smell. (2016 Nissan Versa) It was perfect for what we needed.
Very reasonable prices for a week rental and returning the car at the airport instead of the resort was super easy as well.
I would definitely rent from Enterprise in Orlando again.

Great service. Grace was very efficient. Their team provided fantastic customer service.

Excellent Customer Service! I called looking for a reliable car at a great rate while in Orlando. The agent on the line tried my several different codes to see which will give me the best rate spending more time and care than expected to ensure I got the car and price I needed. We took advantage of the Enterprise shuttle to take us to their location and was surprised to receive an upgraded car at still the same great rate! Everyone was friendly from the agent on the phone to the desk agent and then lastly at the drop off. I would use Enterprise every time!

I rent cars pretty frequently, as I travel extensively for my company, and I’m a member of Enterprise Plus. I was really impressed with both the service and the rental car I received from Enterprise at the B Resort last week while on vacation.
First, when I originally reserved the car, I had neglected to indicate on the website that I wanted to drop the car off at MCO airport instead of returning it back to the B Resort location. I phoned and the woman who assisted me with the change was very pleasant and helpful to deal with.
When I arrived at the Enterprise desk in B Resort, an agent came from the back to help me so I didn’t have to wait in line, and made very quick work of the paperwork. She also gave me a free upgrade to a larger car — I’m not sure if there was a reason for this or just her discretion, but I really appreciated it. When we stepped outside to the car, it was a brand-​new Chrysler 200 with 42 miles on it. I’d not driven a Chrysler product for years, but it was a very nice rental — it looked great inside and out. I really enjoyed it.
Finally, at the end of my rental, returning it at the Orlando Airport was simple. Drive into the lane, the attendant comes out, does a walkaround, checks the gas gauge, and prints a receipt. He was as kind as the agent that gave me the car, and short of being able to drop off a rental car at my departure gate (of course not happening) the return simply couldn’t have been easier.
I’ll admit that though I’m an Enterprise Plus member, I have generally favored another company. However after this extremely positive experience I’ll most definitely be renting from Enterprise more frequently.
Thanks Enterprise, for helping my family enjoy some great days in Orlando!

Staff was great. Super quick even though he was alone and swamped. Car selection was not the greatest and the seats were stained badly even though it only had 4,000 miles on it.

I messed up and after arriving at Orlando/​Sanford Airport found I had reserved the car for Orlando International. Todd Lacy who worked for Enterprise was such a help to us. He was able to get the forms transferred over and saved us from having to get a taxi and go about 45 min. to pick up the car. We are so grateful and can praise him or enterprise enough. The car he gave us was an up grade from the economic size and served us well, and was quite comfortable.

Pleasant experience. Professional, polite staff, minimal hassle, no pressure up-​selling of insurance or other services. Would definitely use again.

Good service. Polite workers. Transport to and back hotel/​resort

The pick up and return to resort was great However the vehicle was not it was A Hyundai very uncomfortable sounded like A tin can. The next time I will ask for A different brand. GM

Extremely helpful staff! Had to book a last minute rental and utilized their pick you up service as I was staying on the other end of the disney world property. The driver was accommodating and friendly. The staff at the counter went out of their way to help me out. Fantastic customer service and the price here was a bit better than the rental car service within the disney owned hotels.

Great staff! Easy in, easy out. Great selection of brand new cars. No hidden fees popping up after getting the final bill (yes, I’ve had this problem with virtually every other rental car company I’ve ever used!)
Another selling point for me is how they work Sunpass. You pay one set fee per day. Use it all you want that day. If you don’t use it another day, you’re not charged the fee.
I never understood the other car rental companies charging a weekly fee if I only used Sunpass one or two days!
This location is very good, along with my drop off point at Sanford-​Orlando airport.
If you want a quick, easy & economical rental car company while visiting the Orlando area, I highly recommend Enterprise.

I got tired of carpooling with my family on vacation so around noon one day I went to their website. They picked me up at my request at 2:30. Super painless and simple process. I returned the car a few days later and same thing, no issues and a ride back to my hotel. The pricing was extremely fair. I highly recommend them.

Whats not to like about enterprise. We were staying on the disney property and wanted a car for a day. Enterprise picked us up at our disney hotel and drove us to the rental office at no charge. The man that picked us up was very friendly. We got a nice rental that was a upgrade from what we ordered. The only complaint I have about this location is they seem short staffed as we had to wait a long time when we picked the car up and dropped it off. Over all a good experiance.