I think they need more help here. It took way longer than it should of to get my food. The employees seemed very complacent. The seating needed some help also. Many dirty tables.
Michael A.
Tu valoración: 1 Chino, CA
Worst drive thru experience. Simply ordered a salad and strawberry lemonade. Get to the window and give my card. Cashier and rude manager decide to have a convo about something they should talk about when not helping customers. Especially when it’s raining outside and the owner of the property doesn’t have an overhang on the service window so all the rain is coming in. Then. He gives me my card. Then gives me my salad and then starts taking order of someone behind me. I’m sitting there. He see me, manager see me and they don’t say anything. Even while looking then dead in there face. Then cashier asks me «was there something else you ordered cause I just got here?» Yeah. A damn strawberry lemonade. So he goes and get it. Puts in a large cup, NOICE for whatever reason, then gives it to me and then just starts taking another order. Then I’m just waiting again and the manager goes, is he waiting on something and looks at me and I say«a straw would be nice.» Note-didn’t know there was no ice in my drink otherwise I would’ve handed it back to one of their lazy incompetent asses. Sub standard customer services at its best. I will recommend to all my military friends to never go this Wendy’s every again.
Fran B.
Tu valoración: 4 Lacey, WA
friendly, fast… and filling! late hrs… no issues here!
Richard H.
Tu valoración: 4 Graham, WA
Love Wendy’s burgers, out of all the national chains here– I would have to say the burgers here seem to be the freshest tasting burgers out of all the national chains. I also like the Chicken Nuggets here the best out of Wendys. Burger King and McDonalds. The Fries however, unless you get them hot they suck. The beverage choice’s here I dont care much for since its Coke products and this location last i went didnt had the free style machine, so I will either go with Root Beer or the Strawberry Lemonade.
Volker B.
Tu valoración: 1 Olympia, WA
Well, if Wendy’s ad would hold true, this joint would be worth being considered a keeper. But either they are under staffed and you wait your bones off, or the saff is just rude and you actually need to apologize for asking for business with them. The burgers? Well fast food franchise, I think that says it all. Our family calls those dinner Q ‘n D, quick and dirty *smile.
David H.
Tu valoración: 4 Olympia, WA
I have to say that their revamped burgers(first changes in like 50 years) are a REAL improvement. I’m truly impressed. Of course, their prices have gone up. Some of the changes: Buttered, toasted bun — no more soggy bottom bun Red/purple onions Reformulated their pickles(I like the new pickles, but I don’t necessarily think they blend with their new burgers. I’m not sure.) No more mustard 2 slices of cheese on cheeseburgers(not the value menu stuff) The patty itself also tastes yummy I updated my rating to 4 stars. The drive-thru at this location is always FAST — if it’s not, it’s because the person ordering from the menu board doesn’t know what they want.
Brent C.
Tu valoración: 1 Chehalis, WA
Typical fast food of course but last month when I went there I broke my damn tooth on a Junior Bacon Cheeseburger. I don’t think it was the applewood smoked bacon they advertise either. Disgusting. Still angry about. A cheap burger from here is going to cost me hundreds at the dentist. Thanks. A lifetime of frosties can’t even make up for that. The couple times I’ve gone here the service is absolutely terrible. Snotty and attitude that shouldn’t be employed.
Thomas J.
Tu valoración: 2 Seattle, WA
You’d think with at least 6000 stores nationwide they would have it down by now. I ordered a double-stack meal, two Jr. Bacon Cheeseburgers, and a medium fry, with honey mustard sauce on the side. I pulled up to the lone window and was immediately charged for my order, and handed two drinks. I mentioned that I had only ordered one drink, and he looked at me quizzically and said«yeah, a diet coke and a water, right?» When I tried to correct him, he pointed at the car driving off and said«but if these aren’t for you, then what did I give…» and then immediately went silent because he did not want to cause alarm as to the accuracy of the rest of our order. But it was too late — we were concerned. Then a woman came up and tried to double-charge us for our order, but I declined to give her my debit card for a second time — I had already seen my card swiped into their machine and was worried as to their system of checks and balances vis-a-vis the whole exchange-money-for-food thing. So we finally got our food, minus the honey-mustard sauce. All in all, not the best Wendy’s experience one could hope for. Maybe it’s just this location, or they were having an off night. What am I going to do, start going to Burger King? Yeah, that’s what I thought.