Sharp Rees-Stealy La Mesa

I went in on May 10^th for my 19-​week ultrasound & had a pleasant experience there. The only thing I would complain about is when the tech told us our baby was a girl, she didn’t show us what she was looking at that made her determine it was a girl (the three lines). After the ultrasound was finished, she informed us their shipment of photo papers hadn’t come in but that once it did, she’d mail them to us.
Three weeks later & we still hadn’t recieved anything, so I decided to call and find out what was going on.
The receptionist told me she couldn’t find any records of me being there and said she had to do a bit more research & she’d get back to me.
She called me back a couple minutes ago and told me they had never sent them out and at the end of each week, the technicians delete the photos off the computers, meaning they deleted all of my ultrasound pictures & obviously weren’t going to call me to inform me of this.
I’m pretty upset and am extremely disappointed in the way their system works. It’s apparent that their patients do not come first.

the real rating should be negative several dozen stars. listen sharp employees and so-​called health care providers: staff your facility properly or go home. you are doing the community a disservice by under staffing and providing slip-​shod care. i notice you have to ask every patient to confirm their name and birth date every 10 seconds. why is that sharp?
did you make some mistakes somewhere where you mixed up patients? ha. of course you did. you have taken position of providing poor care because you do not have the wherewithal to staff your facilities to handle the load. until you hire, train and staff your facilities properly you can stick it. today i went to the urgent care to have a recurring problem addressed. i had been here before at least six times before with the exact same symptoms which were well documented in your chart that no one bothers to look at. i was not seen by a doctor but a np. thanks. he treated my condition as if it was brand new and ordered several labs and tests that i have already recently had. listen up sharp: i am not falling for the gratuitous test gambit. you are confusing patients with an atm machine. the public needs to know this is your tactic: inadequate staffing (its cheap) and gratuitous tests. be aware if you use this facility this is what you face. do not let them.

I have had a good experience with Sharp. I also went there when they were Grossmont Family group. My doctor, nurse, and the girls at the front desk are nice and knowledgeable.

I moved to La Mesa, CA over two years ago and I have PCOS which is (poly cystic ovarian syndrome) basically means I get abnormal pap smears and have to take birth control. I chose Sharp because my insurance was accepted and it seemed easy enough. I first went to the Kearney Mesa location last year. Pretty easy, did the Pap and renewed my birth control prescription. A year later I decided to move to the La Mesa location because it was closer to my house. This time in my life I decided I should probably also see a primary care doctor AND the Gynocologist. I scheduled the primary care doctor which was not bad. Check blood, weight, basic stuff. Now this is where it gets frustrating. When I made the appointment the person on the phone noticed my ANNUAL PAP was due and she did a good job finding me a Gynocologist at the La Mesa area, etc, etc. after I finished with my primary care visit I confirmed with 3 different people I have my Gynocologist appointment a month later and they confirmed-​especially since they know I have PCOS and important to check for cancer annually. Today was supposed to be my appointment until I get a call with a message saying please call back. This is of course after the text messages and confirmations. Took forever for someone to figure out why I was called. This was 3 hours before my appointment. Lady on the phone had to go find someone and figure out why I was called: here is the answer: «oh, you just did a Pap smear last year and it was fine so you don’t need to come in today-​pap smears are only recommended every 3 – 5 years»??? What??? With my condition and many abnormal Pap smears that should be in my file when I transferred I was shocked!!! I have had this condition for over 15 years and every other Pap smear came back abnormal and then I would have to go back for cancer screenings! I told the women on the phone that my insurance covers a pap smear/​Gynocologist exam every year-​especially these days I can’t get my prescription renewed unless I see the doctor! The women on the phone was NOT a doctor, NOT a nurse and would not let me speak to the nurse that initially called me! I give up! I’m a single female with a great career with great insurance! Guess you don’t want my money!!! It should NOT BE THAT HARD IN THIS COUNTRY TO GET A BASIC WOMEN’S EXAM that is needed and to RENEW a SIMPLE BIRTH CONTROL PRESCRIPTION with insurance and an appointment! After doing some research with Planned Parenthood I am going to book my Pap smear there! I will be very proud to take my business to Planned Parenthood who seems like they care about women’s health! Goodbye Sharp!!!

This has got to be the worst experience of my life. I went into to this urgent care today. I was experiencing blurry vision, had an uncontrollable bowel movement, headache, nausea and my blood pressure was elevated. It took almost an hour to be seen. Well after seeing this doctor, I could see why. This doctor spent most of the time talking about nonsense. I seriously thought I was on a hidden camera show or on the new show Dr. Ken.
He came in and stood so close to me that his arm was up at an angle just to shake hands. I said my name and asked how he was… He pats my shoulder and says– oh I’m so happy to hear this because my next question I was going to ask you is if you spoke English. He went on to say how his mother was an immigrant blah blah… He brought out his tool to check my ears and eyes, which the cord was stretched out as far as it could be and was hitting my face. He asked me to focus on a dot and then spent another wasted minutes talking about what a good job I did focusing because normally patients don’t like the light. I can’t tell you how many times he patted me like a dog and stood so close, his breath made my hair move and the farther I leaned back, the closer he got– with his arm resting on my legs.
They should note — -speaking close to my face and leaning in doesn’t make it feel personal or …
He listened to my breathing, tapped my knees and asked if I had been feeling like this, I said no. Of course, more wasted talk about how many people normally feel the bug coming on…
He asked if I worked and I said I would be off tomorrow and he said he would write a note to get my out of work for 2 days and then went on more wasted time talking about how he likes people to rest and how I should rest, because I would need to rest. blah blah…
He then told me to not eat anything greasy — and began listing greasy foods.
Not once did he address all of my symptoms, did not ask about my family history-​which if he had looked, would see that both parents are deceased due to heart attacks and with these strange symptoms, I would have thought they would have taken extra steps to make sure everything was great.
I want my 20 co-​pay back. I have never in my life felt the need to complain but this was a joke. I felt like I was at the circus…

What a complete waste of time. The staff were anxious to get out and «get the last of them triaged so we can move them faster» … The «Doctor» who checked on my daughter didn’t bother to check her ears, until we told her there was pain there. She says: I will give you a regimen «ibuprofen then Tylenol» … Never comes back with anything. The nurse says: ok you can go now. I ask where is the ibuprofen for the migraine. The doctor comes back and says“oh I forgot to tell her”. What in the world??? Then the nurse says — just go to the store and buy over the counter medicine. WHY pay money to come here and the professional health care people PRETEND to help you — you chose this profession. No compassion, no help — things sure have changed at this location. I don’t remember the staff ever being this heartless. This review is for the SHARP Urgent Care in La Mesa.

What a waste of 2 hours… Came in for flu-​like symptoms and vomiting only to leave without any medication or prescription. Took the nurse & Dr. King 30 + mins to come back to read the strep throat & flu test which is only suppose to take 5 min max. So how do they know 30 min the test would then be invalid? These ppl just wanted to go home & not worry about bedside manner or treating sick ppl. I denied to take the Zofran due to recall, I asked for a substitute medication and Dr. King says to treat what? You can come back if you still feel fever and chills… For what? So I can have another 1,000 bill? At that point I was over it just wanted to go home. Lost all my patience with this place & the staff. The receptionist has horrible attitude was caught rolling her eyes by another patient and yup the patient did call her out on it. The only upside about this place was the triage nurse Graciela, if I were you I’d find a better place…
Please do not become a nurse or a doctor if you can not live up to incredible bedside manner let alone do your job the correct way bc here I am still with fever, chills & vomiting.

I woke up Valentines day morning with huge hives all over, including my lips and my throat was painful. Knowing how bad this could go we opted to find an urgent care. We went to Sharp Rees-​Stealy Urgent Care. The intake receptionist was kind, cheerful and got everything done in an efficient manner. When we completed the paperwork I was offered coffee or tea and even an ice pack if needed. The wait times were posted on a whiteboard in the reception area and were consistent with the time we had to wait. They do triage here so if you’re not really urgent you may have a longer wait. I was taken directly from triage to an exam room. Chris, the nurse who did the initial vitals and history was also really nice and cheerful. He also reassured me that coming in early for my condition was the right thing to do. The doctor was a nice woman (I’m so sorry I can’t remember your name!) I was given a handful of meds for the swelling and itching. They had us wait to ensure that I didn’t have an allergic reaction and then I was sent home with prescriptions and a folder with discharge instructions. They even provided a list of 24-​hour pharmacies as it was a holiday weekend and my regular pharmacy was not open.
Overall, I can say that it was the best Urgent Care facility I’ve ever had.

I’m not a fan of this hospital at all.
1. They have a parking garage, which always seems to have spots available, but the travel lane and parking spots are so tight that it can easily create anxiety. They give you the first hour free, but it’s $ 3 after that.
2. My PCP there is never on time. On my last visit before I fired him, his nurse said there was an issue with the parking garage and a lot of people weren’t showing up and I could come at any time. I got there 50 minutes early and ended up waiting for 65 minutes to be seen. Un-​effing-​believable.
3. The only reason they’re getting two stars is because they have a lab and pharmacy on site. Otherwise, my family is switching to Kaiser ASAP.

Am a transfer from Partners HealthCare in LB/​LosAl as I recently moved. Here is my experience so far with Sharp-​Rees. First, I originally was supposed to be with Sharp Rees Otay Ranch w Dr. Greene. After already being accepted, was told he was no longer accepting new patients. So transferred me to Sharp Rees-​Stealy in La Mesa. Was not a major inconvenience, other than I’m not sold on the Grossmont facility yet.
Have an ongoing L4-​L5-​S1 disc issue that requires spine clinic referral. Had to get in ASAP and pain management is an issue as well.
Tried to see my new assigned Primary (Dr. Levey). 3.5 weeks out. Ugh! So saw his PA Sean Lynch. Impressed with new patient check-​in and the courtesy of the front desk staff. Also impressed with Sean Lynch. Seems like a solid PA who cares for his patients.
Since then though… have had real troubles. And my understanding from friends is that this is where Sharp Rees-​Stealy in particular falls woefully short. I am on a «hot» referral to the spine clinic. It’s been three days and I haven’t even heard back from the clinic so I can get an appt. My understanding is that to see specialists, it’s an issue. So I have at least tried to call my Primary to see if he can re-​up some pain meds, because the sciatica is making me crawl out of my skin. Can’t even get to someone in the Primary Physician’s office in order to get a prescription ordered. Run out this weekend so understandably a bit worried about this as the pain is like having your left leg catch on fire down to below the knee.
So… after 72 hours I haven’t even received a call to get an appt with a hot referral on a spnie specialist… and I’m out of pain meds this weekend. I have placed a call with the spine clinic and the PA who referred me. Looks like I’ll have to spend my Saturday morning in an Urgent Care in order to get a Torodol shot to the back and a prescription to manage pain.
So far, initially I would say that I have received much greater attention and communication through Partners (Long Beach/​Los Alamitos). I will work with Sharp Rees-​Stealy for about two months or so, before I go looking elsewhere. And will update this post as warranted. Stay tuned!

Have a look at these
ratings for Dr. Kearse. Absolutely sickening. The guy was even responsible for some poor woman’s husband dying.
In spite of this, Sharp Rees Stealy continues to employ a piece of human garbage like this guy. They’ll just keep defending him and allowing him to hurt more people. Pathetic.

Update to April L. of Sharp Rees-​Stealy La Mesa I’ve called in only to be disconnected while being transferred, been told by reps they don’t have access to information but will call back (they never call back), and you are delaying access to necessary medical care. I am concerned you’re trying to change my review and have deducted another star.
Sharp Rees-​Stealy has excellent doctors and provider. However, their administrative staff make it difficult to access necessary medical care and delay or block access to providers. They bill insurance companies incorrectly, loose referrals to specialists, and provide conflicting and inaccurate information when you contact the call center.

Dr Eric Reed is the most wonderful doctor!!! I delivered my daughter 15 months ago and she ended up being tongue tied and coming a month early. Her assigned doctor wouldn’t clip her tongue and I was unable to feed her because of the pain. She ended up extremely jaundice. Dr Reed wasn’t even my doctor at the time, but a nurse knew that he cared for babies with tongue ties, and asked him to see me. Even though he didn’t have to, he not only came to assess my daughter, he clipped her tongue and things quickly improved with feeding her. She ended up being readmitted for jaundice and he made sure to give me the choice of going to a lower level care unit instead of the NICU, so I could have a quieter environment. Even though I am a nurse, it was a scary experience, and he walked me through every step with compassion. He never seemed to be in a rush and made a point to make me a part of every decision made.
At one point my daughter ended up in the ER with a stomach bug and he came and found me and made sure everything went as smoothly as possible.
I can’t say enough about Dr Reed. He has a background in Eastern medicine, has a vast understanding of all different ways of caring for patients. He respects me and my decisions, and doesn’t push anything on me, but makes sure I have as much information as possible to ensure that I make the most informed decision for my daughter.
I’m about to have my second baby and am 100% confident that we are in the best hands with Dr Reed. He is kind, caring, invested in his patients, and extremely smart.

This review is long overdue for Dr J Lowery at the family practice La Mesa Rees Stealy. To say she is a great doctor is under emphasizing her talents. My whole family has seen her over the years, and when we were transferred to her care from a doctor that we loved but whom was moving into a different medical discipline (Dr Margaret Elizondo — another amazing family practice physician that delivered our first child 20 years ago) we were very concerned we wouldn’t find someone as loving and caring. I am thankful to say I was WRONG! Dr Lowery is approachable, adorable, easy to talk to, down to earth, relates to you as if she were a family member yet speaks with authority and concern about ones health issues. She is über-​smart but talks at a level that anyone can understand.
Thank you for being amazing Dr Lowery. We really LOVE the care you have given us and are so grateful for your God-​given talents that you share show energetically.

I am INCREDIBLY happy with the care my children have received with Dr. Eric Reed at Sharp Rees-​Stealy in La Mesa!!! My daughter (first born) Capri was colicky as an infant and as a first time mom, I was concerned with everything! Whenever I had a concern, Dr. Reed was so patient, caring and would give me the best advice on how to care for Capri. He took the time out of his busy schedule to even call and see how she was doing. Capri had difficulty gaining weight so Dr. Reed made sure she was coming in frequently for weight assessments as well.
When my second was born, he was born 4 weeks early and had jaundice. We unfortunately had to return to the hospital a week after he was born for treatments, but Dr. Reed made sure I was going to be in the room staying with my newborn. Our time in the hospital fell over a weekend and Dr. Reed even came in to check on us on a Sunday morning!!! That means a lot to me especially that he came on his day off!
I can’t speak high enough of Dr. Reed. If you are thinking about which pediatrician to choose for your newborn, or if you are feeling like your children aren’t receiving the care and attention they deserve, then I HIGHLY recommend Dr. Reed! I never feel rushed or not cared for! He is very intelligent and will spend the time with you to go over any needs or concerns that you may have about your children!

Unfortunately, I have visited this urgent care on more than one occassion, but fortunately for me I have never had a problem wiht the care I received. Recently I came here after being far too sick for far too long and I will say that the experience was as good as can be expected when you need to go to urgent care.
I walked in around 3:30 afternoon and luckily there was no line. Unlucky for me, I also had no voice. The check-​in staff was very nice and did there best to make sure I hasd to talk as little as possible.
I only waited about 15 minutes before the nurse called me back and took my vitals. Dr. Lee helped me, and he was fantastic. Very informative, caring, and kind. In total I was in and out of there in less than an hour, which I deem pretty great for walking in without any type of appointment. When I used to go to other urgent care departments, it would take hours before I was out the door.
My only negative about the whole experience is having to pay for parking. When you feel that bad it’s far more annoying than usual.

I liked them soooo much better when they were Grossmont Family Medical Group. Everything was so much easier! I’ve visited three times and left twice LIVID and having to pay for parking for a visit that should have lasted no more than five minutes! The staff even seemed frustrated. It makes no sense to have a patient wait 45 min while a very qualified individual has to track down a nurse to sign off on their ability to set up an injection! Let me be 45 min late and I wouldn’t have been seen but it’s okay to have the patient waste their time sitting around waiting? A day before my last visit, I received a call because they needed to reschedule my appt. Why? Because the person that scheduled the appt scheduled me during their lunch. WHAT??? I have no desire to continue wasting my time visiting this office.

As a mom the biggest thing I think we all strive for is to have someone care about our children as much as we do. Dr. Hardisty is truly an amazing pediatrician. She listens to our needs, is very resourceful and provides great check ups. She was my 6 year olds pediatrician and when we had our baby, she was more than happy to take him as well. Unfortunately due to her loyal patient following I don’t think she accepts new patients at this time. But if/​when she does I think many will be please with her abilities as a physician as well as approachability.

Oh dear God, I never realized I had it GOOD with Kaiser. Was on the phone 40 min to find out I had to go to urgent care. Even getting there when they opened I was 10^th in line. The parking structure is a death trap with nowhere for pedestrians to walk except where cars are trying to get by a blind curve with barely enough space. And after being kept there for well over an hour I had to actually PAY for the experience. I have never had such a ridiculous experience at any healthcare facility. The people were nice and all, but the system is so so soooooo crappy. And the parking structure is an atrocity. So. Damn. Angry.

I came here as part of a workman’s comp gig. I was crawling underneath some tables in my classroom plugging in some computer when and where I contracted a lower lumbar sprain. After being urged to come by the office staff, I ended up here.
I had to wait a little bit because I was a walk in. (
) The nurse who took my initial vitals was very sweet and sensitive to my needs. My doctor who treated my was cordial and asked a battery of questions to get a clear picture of my injury. After, a few X-​Rays and an examination of the area, the doctor confirmed what I had, a sprain. I was prescribed some muscle relaxers and pain killers. I was also given instruction of some moderate stretching exercises to help with the injury.
Well, to make a long story short, I am feeling much better, except for some periodic stiffness in the area and minor pain, I am back, much to the chagrin of my students. Ha!