Mt Helix Property Management

We have had nothing but a great experience renting from Marian and Mt. Helix Property Management. She has always returned our calls, listened to our needs and gotten back to us right away. My husband and I move around a lot due to his career in civil engineering, and I can tell you that we have rented from many different companies over the years. We definitely know the difference between a good property management company and a bad one. Not only is she such a sweet lady to work with but she is also very professional and reliable. If you met this lady you would know exactly what I am talking about. I would recommend her to anyone!

Unanswered phone calls. Evasion tactics. Dishonesty. Terrible customer service skills. Contempt.
All this and more – much more – from Marian Brooker, the owner of Mt. Helix Property Management.
Rent from her and its deuces wild. You have been warned. Property managers are, as a group, just above pond scum on the evolutionary ladder; but this one actually dives below that dubious benchmark.
If you do lease through her before you read this, dig that lease out now – right now – and read it thoroughly. If you’ve noticed that it takes six or more phone calls to get her to answer, don’t feel bad: that’s our experience of her too. If you highlight problems and needs that require immediate addressing, don’t be surprised when she blows them off or lays them at your feet, along with any extant costs incurred.
Such has been our experiences with this woman. We’ve got the notes and receipts to prove it.
Do business with someone else.
Update (late June, 2009): Marian Brooker has refused to own up to her collusion with a con man, Doug Miller, and therefore to refund us our security deposit. Today we filed a formal complaint with the local BBB and are filing with
. DO NOT DO BUSINESS WITH THIS WOMAN!
Update #2 (early October, 2009): Doug Miller, con man, has tried on numerous occasions to come to Marian Brooker’s aid on this site. He has written libelous things against me and my roommate, claiming we damaged his property, that he and his accomplice acted in accordance with the law, blahblahblah. Trust me, they haven’t. He’s tried to paint both she and I as untrustworthy and evasive, when in fact we are anything but. He has claimed he wants to sue us, but in truth he does not, since it is very easy to both reach us (he has our phone number) and to serve us (finding our address would be very easy to do, though to protect ourselves against stalkers we do not provide it here). He claims these things, but, as the con man he is, does so to deceive.
The Internet is full of predators like Doug Miller and Marian Brooker; please do your homework before you commit your dollars. My roommate and I made the mistake of trusting others before they’d earned that trust – and we paid dearly for it. Don’t do what we did.
Avoid Mt. Helix Property Management like the plague. And if the man you’re talking to is named Doug Miller, be afraid. Be very afraid. Because not only are you in danger, so is your wallet and everything you own.