Peerless Management

I have been using Jim at Peerless Management for several years and they are the very best !
We have referred many happy friends and good clients. They always call back and return their emails. Jim Carmichael

I am a prospective tenant currently searching for a property to rent. While looking online I found a nice listing with John Collins as the listing agent for Peerless Properties and called his listed number right away leaving a message. I did not receive a return phone call so I called again the next day and left another message. Again, no call back. I looked at the listing again and called the main number for Peerless Property. The receptionist answered and I explained that I was interested in a listing but the agent wasn’t returning my calls. She said in a rude tone, «Well, I don’t even know which listing you are talking about». No professionalism whatsoever. And her tone of voice and curt shortness really caught me off-​guard. I gave her the listing info and she told me the listing would let me know everything about the townhome that I would need to know. I told her I wanted to find out if it was rented out and speak to the agent listed because he wasn’t returning my phone calls. She placed me on hold and transferred me to John Collins who proceeded to tell me that the reason he didn’t return my phone call was because they just had an open house with about 30 applications so they were processing those before returning any phone calls. I then asked him why he didn’t just return my phone call to let me know that simple information? He said that’s just the way things go and they leave the listing up until an application has been approved. I said I understood and then he started talking over me as I was trying to let him know that his receptionist wasn’t very professional so that he might approach her about speaking to potential renters in a more polite manner. Basically got 4 words in and he hung up on me. WOW… really professional.
In NO way was I rude to him I just was a little frustrated and felt like I was given the cold shoulder. I have great credit and great income and just sold my house and need a nice place to rent for a while. They didn’t even offer to speak to me about other listings they had. So in leaving this review I hope to warn people about the lack of professionalism of this company. It looks like the other reviewers have not had good experiences either. The attitude of John Collins was aloof and for an agent to not call someone back when they are wanting more info on a property is just plain lazy. Unilocalers please find a rental property company with higher ratings than this one.

Worst property management company in the world. they cheated me out of my deposit. when I moved out they walked the property and said everything looked great, then they smiled and sent me a check for $ 3 on a $ 2,500 deposit yes I said three dollars on 2500 dollars. they cheated me they will cheat you, beware. if a sign says peerless property management keep on driving they will cheat you.
One other thing, we found someone to move into the property after we left. within 1 week he had new tenants that we had found, he didn’t even have to advertise. we did all the work for him.

I utilized this company to handle the rental of my property. They were fine as far as the rental period, but as soon as I stopped having them rent the place, they were very unwilling to make a decent effort to return the keys. They were «too busy» to do it, and «didn’t have the time» to go to the Post office to mail the keys in a mail-​able envelope. After expressing my frustration, when already driving out there to pick up the keys (5 days after I stopped renting) someone else still had the keys in their possession. I was treated with an «oh well» approach to returning my keys, and told It would be another 5+ days before they would be able drop them off. Really?! Is this the best they can do for a client? I’ll be sure to never have them manage any of my properties again.